HP Photosmart 4400 Series, All-in-one C4480

Question

My Printer has worked great for years, I recently moved and my Scanner when trying to Scan to PC has not worked ever since. I tried Uninstalling my printer and re-installing using my original disc. Everything says it was successfully re-installed. But now nothing will work, Scanner works and stops just as it is about to finish and shows an error. Printer also has stopped printing all together and shows an Error, cups/private/ blah, blah, blah message. Help?

Answer 1

Hello @esfd12,
Welcome to the HP Support Forums! I understand you recently moved and now you are no longer able to print or scan to your HP Photosmart C4480. I would like you to go ahead and complete the steps listed below:
Scrub/ Uninstall
• Open the Applications folder > HP or Hewlett Packard folder > HP Uninstaller
• Click continue, click on one of the printers in the list.
• * Only do this step if you do not have any other HP Printers. Hold down Control, Option and Command, While holding the three buttons down,
• Click uninstall.
Reset Printing System
1. Click the Apple icon (   ), and then click System Preferences.
2. In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan  dialog box opens.
3. Right-click (or  Ctrl  +click) in the left panel, and then click Reset printing system…
4. Click OK to confirm the reset.
5. Type the correct Name and Password.
6. Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol..
Repair Disk Permissions
1.On the Dock, click Applications, and then click Utilities.
2.Double-click Disk Utility.
3.Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
4.Click the Repair Disk Permissions button at the bottom of the window.
5.Once the repair is complete, restart the computer.
Restart the printer. Now you can download and install the printer software and install it. Click on the link below to begin the download and follow the on screen instructions:
HP Photosmart Full Feature Software and Drivers - Mac OS X v10.3.9, v10.4 and v10.5
I hope this helps, please let me know the outcome!
Thanks,
HevnLgh
I work on behalf of HP
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