HP Photosmart 4680 printer. Operating System is Windows 7 64-bit

The Scanner portion of my printer no longer works, It seems to have lost the connection to the printer.  All other functions of the printer are working.  I am unable to find the printer installation disk.  I uninstalled the printer and reinstalled it fromr the HP website; but I still have the same problem.

Hi there dvdiehl,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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