HP Photosmart 5510 B111a - iMac can't locate printer on network

When I first bought this printer I set everything up just fine and everything worked great. I recently moved, and for some reason when I hooked it back up, it will not print. I am able to go thru the setup assistant with the printer wired to the iMac just fine until it asked for the usb to be removed and then it says that "device not found on network". I am not sure what the problem could be. Seems it should be quite easy, but I cannot for the life of me, figure it out. Any help would be appreciated.
Matt

Well, I have the same problem with my WIndows 7 (64 bit) laptop. Installing seems to go fine with USB, printer is connected to my network, and works. After I have restarted the networkconnection is still fine (in menu printer) but when I try to print without the USB-cable the printer cannot be found by my computer. 
I have tried ever troubleshooting step I could find but still it doesn't work via the network (with USB cable no problems).
Could a permanent IP adress configuration in the router be a solution?
Kind regards,
Ilco

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