HP Photosmart 5510 Ink-relate​d question

Does the Photosmart 5510 e-All-in-One need ALL 4 colours to work (Yellow,Blue,Magenta,Black) .. Because I only need to print using Black Ink .. 

The Photosmart 5510 has permanent printheads. If one or more of the inks are allowed to run dry the printhead can be damaged.  To prevent damage to the printhead you will need to have ink in all the colors and black.
The document here describes how ink is used.  While the document is written for HP Inkjet printers the same principles apply to inkjet printers from other manufacturers.  In the terminology of that document the Photosmart 5510 is an IIC printer.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Similar Messages

  • New Photosmart 5510 - expired ink

    A few years ago I purchased a Photosmart 5510. The problem is, I did not try to set it up until this spring, about 2 years later and the "start up" ink had expired. I did not realize the ink had an expiration so I tried to use the cartridges that came with the printer.
    Needless to say, I only made it to the "ink cartridges are expired" screen with this. My question is, is the printer ruined and is there anything I can do to make it work?
    Thanks.
    John

    Hello @JohnRCincy , and welcome to the HP Forums.
    I see you have expired ink.  Due to the printer needing setup ink, I would recommend contacting HP directly to inquire about getting new setup cartridges.  You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide.
    Thank you for posting on the HP Forums.
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • HP Photosmart 5510 will not print in black ink

    Hello, I started having an issue with my photosmart 5510. It slowly stopped printing in black in. I started printing, it printed a few pages normally, but then phased out to not printing black at all. When searching for solutions, I found a forum where an expert mentioned different instructions that have to be messaged privately, may I also have these instructions?
     I have tried all the suggested steps and still no black ink, only wasting colored ink while I try one fix or another and then do a test page after each try.
     I have had this printer for more than a year, possibly more than 2 years even, so it is way out of warranty and I am willing to try anything at this point.
    Thank you.
    PS I did try to private message the expert, but it wouldn't send due to "Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and send the message when you are satisfied." and it still wouldn't send. So here I am making a whole new thread about it :/

    Hi MamaChickadee,
    Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 5510, you are unable to print in black ink.
    You have completed the steps listed here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, with no success and would like to try the reset on the machine. I suspect the issue may be the printer and not the cartridge and do not feel a reset would help in this situation.
    I would like to get this taken care of for you as soon as possible, can you please let me know which Country/Region you are in?
    I hope to hear from you soon.
    Thanks,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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  • HP Photosmart 5510 will not print Black Ink!! - Time to "break-up" with HP

    I came upon this forum by doing a google search for the issue I'm having which is my HP Photosmart 5510 will not print black ink. The printer is a year and a half old and is used only for home office use (not a heck of a lot of printing being done)
    It started right after I installed new ink cartridges (all four of them) I want to mention hear that I ONLY buy genuine HP ink cartridges from Staples and when I replace my cartriges I replace all four at the same time even if one ink level is not considered "replaceably" low. When the issue started I thought I must have gotten a bad black cartridge so I went out and bought another one but was still having the issue. So that's when I did my google search.
    I tried all the suggestions (several times) on this post (which did not reslove the problem) : http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/HP-Photosmart-5510-will-not-print/m-p/1...
    and I tried a "Hard Reset" as suggested here (again did not resolve the problem) :  http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/Photosmart-5510-Will-not-print-in-...
    After trying all of these my color ink is less than half full....remember....I started with 4 brand new ink cartridges...so now, I'm out roughly $85 in ink just trying to resolve a problem that should not have happened in the first place!! Shame on HP for makeing such poor quality products. I gave up on HP computers years ago and now I'm giving up on their printers!! This HP Photosmart 5510 All In One printer replaced an HP Color Laserjet CM1312nfi printer (which cost approximately $400) that only lasted about 3 years. Sorry HP but that's it....I'm moving on! Consider this our "break-up" letter. 

    Hi TisKate, sorry to hear that you are having printing issues when it comes to printing in Black. I am also sorry to hear that you are breaking up with HP. I would like to offer a couple more troubleshooting steps before we say our fond farewells. Now this might sound silly but really it isn't. If you have the power cable connected to a Power bar/strip, please remove it and connect the power cable directly to a wall outlet. HP printers already have a built in surge protector and if you have it in a strip/bar, the printer will not get all the power needed to function properly. This can cause printing issues or false error messages on the printer display screen. Here is a document that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. 
    The other step I would like to take is on the printers display touch screen. Please use the right arrow key and go to the Wrench icon. Press the wrench and go to the Tools menu. Once in the Tools menu, please select Clean Printhead. Use the cleaning utility 2-3 times or until you see a change in the print status reports. It might take a few cycles but I am confident that it will make a difference.
    I hope you and HP can still be friends( friendly humor).
    Thanks for your time. 
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
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    W a t e r b o y 71
    I work on behalf of HP

  • Black Ink Cartridge not working HP Photosmart 5510 series

    I replaced my black ink cartridge in my HP Photosmart 5510 series printer and it doesn't print.  I don't know how long I had the cartridge, so I went and bought a brand new cartridge and it still won't print.  I did everything the help menu said and it still doesn't print.  I cleaned print head and copper on both the cartridge and print head, I did an automatic cartridge clean and nothing is working.  The printer recognizes that the cartridge is full---there are no error messages---but it won't print.  I also replaced the  three color cartridges and they print fine, but the black doesn't.  Any help would be appreciated.  My printer is fairly new, I haven't done a lot of printing with it and it was printing untill the black ran out and I had to replace the cartridge.

    Hi, please see links below on cartridge changes
    Change to electrical chip (new design has black dot)
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03154756
    Black XL size
    http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&lang=en&docname=c02750681
    Hope this helps
    Ciara
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

  • Re: HP Photosmart 5510 wont print black ink, possible internal ink leakage

    Hi Ciara,
    I have had the same problem's as Samantha  
    with my 5510  B111 series printer , would you kindly private message me for a solution 
    to this problem!
    thank you.
    kind rgds
    Jeff 

    Hi ftx,
    ftx wrote:
    Hi Ciara,
    I have had the same problem's as Samantha  
    with my 5510  B111 series printer , would you kindly private message me for a solution 
    to this problem!
    thank you.
    kind rgds
    Jeff 
    You did not go unheard, I see you are unable to print black from your Photosmart 5510. If this is still unresolved, I'd like to help.
    Please complete all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages. Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
    If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
    If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
    Please also include your country/region in your next post. Thanks.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Cannot access ink cartridge carrier on HP Photosmart 5510

    I just got a new HP Photosmart 5510 all-in-one Printer and I have not been able to install my ink cartridges because my ink cartridge carrier is stuck where I cannt access it. Isn't it supposed to come out when the ink cartridge door is opened?

    It could also be the door switch.  If the sensor detecting the door being open is not tripped, the printer will not send the carriage to the middle.
    Is it still under warranty?  This is how to contact HP support: www.hp.com/go/totalcare
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Photosmart 5510 not recognizing new black ink cartridge

    My Photosmart 5510 does not recognize when I've installed a new black ink cartridge.  The front panel indicates that the black ink is now full but when I print a test sheet or anything else, the black ink does not come out.  I've tried (and potentially wasted) three different ink cartridges.
    Any suggestions or is it just time for another (disposable) printer?

    Maybe time to call HP and talk to them now.
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • No color printing on Photosmart 5510 Printer.

    I have purcheased new cartitgages. I have shaken the cartiratages. I have tried the cleaning feature, realigning, even the old blow on the machine trick from Nintendo days! I am totally lost as to what the issue could be. It will print black, but only black. It does not even read the new cartriatages as full. I bought them at Office depo. Please help me out!
    This question was solved.
    View Solution.

    Hi there,
    Welcome to the HP Forums!
    I understand that no color is printing on your Photosmart 5510 Printer. I am happy to look into this issue for you!
    Please take a look through this guide, Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart 5510 e-All-in....
    if you have gone through all those steps, and the issue is not resolved, please call our phone support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
    Hope this clears things up for you!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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  • Photosmart 5510 All In One won't print black

    One week ago I copied an A4 page and it worked. Last night, I tried to copy something and I realised that the printer has black ink issues. At first I thought that the printhead is dry so I did a printhead clean without any results. Then I thought that the cardrige may be empty, so I filled it, and then I did a printhead clean again. Neither this time. And then I saw that there are other people that have the same problem. The question is: What to do now? 
    I use the original cardriges that came with the printer and some good ink. It is the first time since Nov 2012 when I have this problem with the printer.

    For the Photosmart 5510 the troubleshooting steps in the document here may help.  Especially make sure the vents are cleared.  If that does not resolve the issue then resetting the printer as described in the post here may help.  If this does not resolve the issue then read the entire thread here and try requesting reset instructions.
    I am concerned about your comment "good ink".  If you have refilled the cartridge there are various possibilities that could damage the printhead, including air in the supply or printhead, incompatible ink and a host of other issues.   
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • My printer,(photosmart 5510 series), refuses to copy

    My printer used to copy when I pressed the touch-screen button; now it doesn't. I've checked all that I can think of but, still, no joy. Help!

    Hi @wellsgreen,
    Welcome to the HP Forums!
    I understand that you cannot copy with your HP Photosmart 5510 printer. I am sorry to hear this, but happy to look into this copying issue for you!
    A few questions for you, if you do not mind:
    What happens when you try to copy?
    Do you see any error messages?
    Does the paper go through at all?  
    Does the paper come out blank?
    Are you low or empty on any of the ink cartridges?
    In the meantime, please see this guide, Vertical Bands, Lines, or Streaks in Copies or Scans. (Even though the guide title may not match your issue, I believe the solutions will help).
    Hope to hear from you soon!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Printing problem with HP Photosmart 5510

    This is not really a Mavericks problem but I was hoping that someone out ther who owns a HP Photosmart 5510 all in one printer may know the answer. All was working fine up untill I (foolishly) changed the printing mode to economy black & white and now I can not get it back to printing in colour. Anyone know how to do this please?
    Sorry that this is not a specivic Apple problem but I am desperate!
    Cheers.

    Hello wil46,
    Welcome to the HP Support Forums! I understand you have recently changed the black ink cartridge on your HP Photosmart C8180. I would first like to make sure that the cartridges are properly vented, take a look at the picture below:
    Please take out the cartridge and inspect it, clean the contacts with a lint free cloth (coffee filter works best) and some distilled water, also clean inside the printer where the cartridge sits. Depending on how long the printer was sitting for or an empty cartridge this can sometimes cause the nozzles to dry out which could cause the black ink not to print.
    Now let's go ahead and clean the printhead, from the front panel of your C8180 follow the steps listed below:
    Setup Menu > Tools > Clean Printhead
    You may need to do this a few times, if you see the black ink quality getting better please continue with the cleanings.
    Let me know if this was helpful, I will watch for your reply.
    Thanks,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • My HP Photosmart 5510 won't scan photos to file on my Mac running Yosemite

    I keep getting an error message that the scan failed every time I try to scan a photo.  I've downloaded the latest driver via the Apple App Store.  I've restarted both computer and printer.  Help!
    This question was solved.
    View Solution.

    Hi @JaneCat,
    Welcome to the HP Forums!
    I understand that you cannot scan photos from your HP Photosmart 5510 to a file on your Mac running Yosemite. I am sorry to hear this, but I am happy to help!
    I would recommend downloading the full feature software and drivers from our website, HP Photosmart 5510 e-All-in-One Printer Full Feature Software and Drivers, as it is compatible with Mac OS X Yosemite.
    If you are still having issues, I would also recommend this scanning guide, A 'No computer found' Message Displays during Scanning. Then follow the steps for the section that says it is for, Mac OS X v10.6 Snow Leopard, OS X v10.7 Lion, OS X v10.8 Mountain Lion, or OS X v10.9 Mavericks. As these steps will still work on Mac OS X Yosemite.
    I would also see this how to scan guide, Scanning with the Full Feature HP Software in OS X v10.10 Yosemite.
    Hope this information is helpful, and thank you for posting!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Is eFax supported on a HP Photosmart 5510 series printer?

    I don't see it as an option on my Apps menu.  It would be a nice feature to have, if available.
    I'm working off a Toshiba Satellite P105S-6217 laptop that is on Windows 7, 32-bit, if that indeed matters.
    This question was solved.
    View Solution.

    Hi,
    The Photosmart 5510 does not provide any fax functionality, as you may find listed by the spec below:
    http://shopping2.hp.com/en_US/home-office/-/products/Printers/HP-Photosmart/CQ176A?HP-Photosmart-551...
    Only the models listed below support the eFax feature:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03102078&cc=us&dlc=en&lc=en&product=5070121&tmp...
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
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  • HP Photosmart 5510 will not print in black

    My printer is 2 years old. I replaced my black ink cartridge and it won't print any solid black. Other colors print fine. When I pick shades of gray for text in Word, it prints those, just not solid black. I've run the diagnostics and cleaned print heads. Please advise.

    Hi @brc_in_austin 
    I see you are unable to print black from your Photosmart 5510, I'd like to help. Please complete all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
    Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
    If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
    If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
    IMPORTANT:   Please also include your country/region in your next post. Thanks.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

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