Hp photosmart 5515 blue won't work...

Hi,
For the past 4 HOURS, I have been trying to print my **bleep** pages in colour. Everything works EXCEPT blue. I have replaced it with 4 new cartridges, thinking it was my ink. It's not. I have now wasted 4 hours of my time, around 100 sheets of paper, and unncessarily opened 4 new ink cartridges. All of the ink levels say it's full.
Does anyone know how to fix this problem, or am I buying a new printer?
This question was solved.
View Solution.

> fixed it at last, after 9 hours [...] switched the yellow cartridge with the blue cartridge,
> switched the slots, then switched the slots again back to normal, then it started working.
Cannot do that with the wider black (K) cartridge (see also hp photosmart 5515 will not print black), but since the chips are just glued on, these may be lifted with a blade and flipped (while your trick did work when there was a similar problem between C/Y/M colors).
Albeit to no avail this time around, after power-cycling and the "Semi-full reset" (most comprehensive available from the Support menu one can get into by pressing right arrow, then where Home and Back icons have just lit up, repeatedly hitting the touchscreen in alternating succession) and even the "OOBE reset" ("Out Of Box Experience", from the Engineering menu) changed nothing at all.
41/43-Tap Report (Pen_tij4_new) -including the fact that it does print in the first place- confirms both Black and Color print heads are working and dismantling and rinsing by JayW's procedure is unlikely to change what is probably not due to a clogged print head anyway:
This has the hallmarks of a firmware issue (as preacheral has suspected before) blocking use of a cartridge that is actually available (maybe some overzealous anti-counterfeiting measure turning against the original?).
Will not try any further resets (e.g. NVRAM?) unless so directed by HP, whose help in figuring out a solution seems much needed by many though (cf. reviews of ASIN B006RSNXLM on Amazon, permeated by reports of buyers replacing spares only to find their printer's first cartridge has also become its last).
An HP user for decades, sadly with the PhotoSmart 5515 lately I must have spent more ink (and certainly time) on trying to print cleaning, calibration & diagnostic pages than actual documents.

Similar Messages

My HP Photosmart C5280 scanner won't work right anymore. I always used it with my Picasa 3

For some reason my HP Photosmart C5280 scanner won't work with my Picasa 3, and it used to. My PC is also an HP Pavilion g6, with Windows 7. I tried downloading a new driver, as the CD was too old to have Windows 7, and also updating my Picasa, but none of that worked. I'm trying to scan an old photo. I'm just not having any luck at all, and it used to work like magic.
Thanks.
Maerzie

Just when I thought oneof the cures was going to work, I got the message: "The system can't find the "file" specified!", so I opened the "file" with the new drivers, which I THOUGHT it meant, and , of course, it was WRONG! What file?? PLEASE help!

My HP Photosmart 385 printer won't work with my operating system - Windows Vista Ultimate. Why not?

Is there a driver that I can dowload so my HP Photosmart 385 printer will work with my Windows Vista Ultimate operating system?

Hey Alyssa426,
Welcome to the HP Forums!
Since the installation disk does not support Windows 8.1, I would suggest trying to download, and install the drivers directly from the HP Support website. I have included a link to the 'HP Deskjet F4200/F4224 All-in-One Printer series Full Feature Software and Driver'. Once the software is downloaded, open the software, and follow through the on screen instructions for installation.
Please let me know the outcome of installing the software.
Thank you.
I worked on behalf of HP

Photosmart premium C309m - won't work properly with wireless

Hey there,
As the subject suggests, i am having major problems with this printer (c309m). The problem is that every time i need to print something out, from one of my two computers the printer stalls or doesnt work - or what ever the problem might be. I have tried all the solutions provided in the troubleshooting section and none have worked. I got it to print from 1 computer, but then the next time i turn it on, i just doesnt work anymore.
Im running win7 64 on one machine, and win7 32 on the other. The printer is connected through the wireless router (D-link 655).
I have tried using HP's diagnostics programs and they either cant connect or they come up with the print que stuck error. Each time i fix it, it works for 1 sec and then stalls when i print something again.
In short - the printer can work for like 5 minutes with 1 computer, but the next time it's used it cant get the connection or the print jobs get stuck in print cue.
I could really use some help here, since this is my last option of getting this printer to work

Some additional info,
Both computers are running norton 350 v. 5.0
Im using reserved Dhcp adresses for my printer and all other devices on my network.
These devces are connected
Zeke-PC
80:1f:02:08:c8:8d
192.168.0.193
Kathrine-PC
00:1a:73:e5:33:02
192.168.0.196
SonosZP
00:0e:58:29:f1:8a
192.168.0.197
SonosZB
00:0e:58:44:b9:12
192.168.0.199
HP6EFADB
78:e7:d1:6e:fa:dc
192.168.0.187
Zeke-iPod
58:55:ca:99:e6:de
192.168.0.188
My D-link 655 is running WPA/WPA2 - Personal

Photosmart D110 Scanner won't work with Mavericks

Since upgrading to Mavericks on my MacBook Pro, I can't save a scanned document, and I can't email one. I get an error message about the format of the document (and it's a document I've previously scanned and sent in a previous OS). Now, after trying to cancel the scan and the save, I'm hung up on "canceling." Can't get anywhere. Can anyone help? Thanks.

After being on the phone for 90 minutes with HP support, we came up with the following solution.
Download OXS 8 driver and software for the D110. Then download this from apple, a fix.
http://support.apple.com/kb/dl907
good luck!

Imac G3 blue one won't work

I just bought a used imac G3 the blue one, it worked when I bought it but when I took it home it worked for awhile then it froze. I unplugged it and then plugged it back in but it did not go on. Then I tried later to plug it in again power it up again and the power button was only orange but it didn't go on. So I unplugged and plugged it back but it won't go back on.
Can any one please help me?

Try things in Texas Mac Man's tutorial.
If you get it going,Try using Disk Utility to repair your startup disk (hard drive) as shown in Dr.Smokes Resolving Disk, Permission, and Cache Corruption. Hard shutdowns can cause directory corruption.
Cheers!
DALE

Used black ink from my HP Photosmart C6380 won't work in my new HP Photosmart 7525

The black ink from my HP Photosmart C6380 won't work in my new HP Photosmart 7525. The cartridge is a 564 for both printers. However, I get the message that the ink cartridge has been used previously even though it is a newer cartridge that I had used in my C6380. Why won't this work?

Hello LTron,
Welcome to the HP Support Forums!
I see you are looking to use a cartridge previously installed in a different printer, the Photosmart 7525 says it a used cartridge.
If you are trying to use this cartridge before using the setup cartridges that come with the 7525, it will not work. Once the printer is initialized with the setup cartridges you would be able to use other ones.
If you have already used the setup cartridges, this error should only be letting you know that it has been installed in a printer before. Hitting OK, next, etc should clear the error.
'Used or Counterfeit Cartridge Detected' or 'Counterfeit Cartridge Advisory' Message with A Genuine ....
I hope this information has helped.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Photosmart C4780 won't work with my new router.

Hi
I have been sent a new plusnet TG582n router after my old one broke and now my wireless printer won't work.
I have tried uninstalling the software and connecting the printer via USB to reinstall on my windows 7 netbook but it came up with drivers failed to install.
On my windows 8.1 laptop I have uninstalled and reinstalled and this was unable to complete. I have now done a restore to a previous setting on both of them so the software and drivers are still on.
I have tried connecting my printer via USB cable but this tries to install the software again.
If I go into devices my printer shows up with error and won't print.
After trying all this I have now done a restore on the printer to factore settings (also trying the uninstall and reinstall via USB after this) and it still won't work.
After doing a wireless test report it came up with my old ssid initially even after installing my new router which has a new ssid. After resetting the printer it now comes up with SigmaplusEOL1. It shows on the report that wirelss is on and working but ssid fail.
I don't know what else to try as I have spent hours tyring different things and done trouble shooting several times.
I have also been told by plusnet that t he routershould work for wireless n or wireless g.
Please help!

Hi Tazza,
Welcome to the HP Forums! I understand that your HP Photosmart C4780, will not work with your new router. I am happy to help you with this! I believe these following guides should help:
The Printer is Not Found During Wireless Network Installation in Windows.
Printer Does Not Maintain Wireless Connection.
Just to make sure the hardware is functional, can you make copies standalone with the printer? Or what happens when you print a status report? Video of Printing a status report.
Hope to hear from you, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Outlook 365 retrieves same mail over & over -- stops and restarts -- won't sync to iPhone -- won't work with blue tooth in car

Outlook 365 retrieves same mail over & over -- stops and restarts -- won't sync to iPhone -- won't work with blue tooth in car 'm using Win 8

Hi,
How did you set up your email on your Ipnone? Please refer to the article below and try the method to set up your email:
http://office.microsoft.com/en-in/office365-suite-help/set-up-email-on-apple-iphone-ipad-and-ipod-touch-HA102818554.aspx
Do you use Outlook desktop app? If you are talking about a question related to Office 365 web app, it's better to post your question to the Office 365 forum. You will
get the most qualified pool of respondents there:
http://community.office365.com/en-us/forums/default.aspx
If you means that the problem is with your Outlook desktop app, please try to log on your OWA and check if the problem persists there.
Please let me know the result.
Best Regards,
Steve Fan
TechNet Community Support

7.1 update iphone 5s phone won't work apple logo and blue screen need help

My phone won't work after updating 7.1
Has apple logo with blue screen what to do

If you mean the iTunes logo and a usb cable, you need to connect the phone to a computer with iTunes on it. The device is in recovery mode.

Everytime i click on i tunes it won't work. the blue circle comes up for 2 seconds and then it goes out and i tunes doesn't come up. by the way i have windows 8 any suggestions on how to fix it ?

Everytime i click on i tunes it won't work ! The blue circle comes up for 2 seconds and then it goes out and my i tunes still doesn't come up. I have windows 8 and it was working when i first downloaded it which was a month ago, but now its not. I need the problem fixed any suggestions ?

I have the same problem, and my Ipod turned off (when I held the home and power button)
but then when I held down the home button (after turned off) nothing happened, the screen is still black.
Do you know what I should maybe do?
Thanks is advance

My iPad shows my Photosmart 7510 but won't print. Wireless commands from my computer to printer work

My iPad shows my Photosmart 7510 but won't print. I've disconnected and reconnected printer, turned iPad off and on. My computer communicates well wirelessly with the printer. Troubleshoot further?

I would try a hard reset on the iPad.
To do so, hold both the home button and sleep button down at the same time.
Keep holding them until the device restarts and you see the Apple logo.
Once you see the Apple logo, you can go ahead and release the buttons.
Once the iPad is booted back up, try to print to your 7510 again.
Let know if that helps resolve your issue or not.
Best of luck,
Kyle

My samsung Blu Ray player won't work on my LG tv

For some reason when I hook up my samsung Blu Ray player to my LG tv with the HDMI cable it will not work. I've tried it on other brands and it works fine. Any ideas?

Hello mdeis909,
If your Samsung Blu-Ray Player works with other brands and TVs, it could mean that the HDMI port on your LG television is no longer working. If your LG TV has another HDMI port readily available, I'd suggest trying it to see if the issue is limited to one specific port.
I hope this helps,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

Mirror image HP Photosmart 5515

How do I print a mirrior image from Microsoft word 2010 using my HP Photosmart 5515 printer?

HI star22,
What operating system are you using ?
If you have Windows 7 you may be able to use the steps by PrintDoc in this post.
Let us know if this works for you or if you have another operating system and need further help.
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there. I've uninstalled iTunes and reinstalled twice and it's not working. Please help.

I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there. I've uninstalled iTunes and reinstalled twice and it's not working. Please help.

I have not had wifi since November when I upgraded to the newest IOS version. I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again. I kept doing what they told me and it worked for a couple more days and then I could never turn it on again. My blue tooth doesn't work either. I had to actually increase my data usage with AT&T becuase of this. When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue. My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!! I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue. Who knows how many people out there have had this issue and have not said anything about it. Now there is a newer update that I can't do because it requires wifi in order to download.
June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple.

Hp photosmart 5515 blue won't work...

Similar Messages

Maybe you are looking for