HP Photosmart 5515 software will not connect the printer to my laptop

hp photosmart 5515 printer is connected to my router but will not install on my laptop which is running windows 7 64 bit. I have tried installing wilrelessly and with usb but nothing will work. The printer wireless connections are all fine. Test prints from laptop and printer all work, I just can't install the software drivers completely, I can add printers ip address or name but it just goes back to same page.
I reciently moved house and before it was working. I can even print via iphone but not from laptop

Hello-
Check out the link below and pick what best describes your issue.
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=85341&tmp_task=solveCategory&cc=us&d...
Let me know how it goes.
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
Donald

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Hi @MKairys
Please look at the discrepancy between the compatibility listed, and the description of the file;
Description
Windows XP x64/Vista 64/Mac OS X v10.4-v10.5: Download includes HP Photosmart Software Driver and support links for product. Windows XP 32/Vista 32/Windows 7 32 and 64: No software download for printer. Printer includes HP Quick Connect, which installs when you connect the printer to your computer.
^^ This makes no mention of Windows 8 or 8.1
Compatibility:
Microsoft Windows 8 (32-bit)
Microsoft Windows 8 (64-bit)
Microsoft Windows 8.1 (32-bit)
Microsoft Windows 8.1 (64-bit)
Microsoft Windows 8 Enterprise (32-bit)
Microsoft Windows 8 Enterprise (64-bit)
Microsoft Windows 8 Pro (32-bit)
Microsoft Windows 8 Pro (64-bit)
Microsoft Windows 8.1 Pro (32-bit)
Microsoft Windows 8.1 Enterprise (64-bit)
Microsoft Windows 8.1 Enterprise (32-bit)
Microsoft Windows 8.1 Pro (64-bit)
A530_140_301.exe
Perhaps this would be helpful; Problems printing from Surface can be caused by hardware issues like disconnected cables, software i... I have a feeling though that this may loop too, it says it is compatible then advices you install the free driver, and takes you back to the HP website - A530_140_301.exe. I feel your pain, I am going in circles!
I don't think there actually is a driver for 8.1. You could try an alternate print driver; How to Assign Alternate Print Drivers in Different Versions of Windows.
Please let me know what happens if you try an alternate print driver.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Try printing again from your computer. Are you able to print a full page?
Looking forward to your response.
I worked on behalf of HP

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HP Photosmart 5515 software will not connect the printer to my laptop

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