HP Photosmart 5520 - unable to connect to server
I have a HP Photosmart 5520. I frequently need to fix the ePrint service, but I've been trying for two days this time with no success. the printer is connected to the wireless, but then it can't connect to the server and, therefore, I can't use the scanner to send a scanned document to email and a bunch of other things.
I tried to set the DNS address manually to 8.8.8.8 and the alternate DNS to 8.8.4.4, but get the message that this is an invalid input. I went to HP connect and deleted it and tried to add it again (worked fine in the past), but it doesn't work.
It keeps telling me that " the printer is unable to connect to server. Check the internet connect and try again or enter a proxy address".
HI, would it be possible to connect the printer via an ethernet connection even temporarily to see if this helps to resolve the problem?
Although I am an HP employee, I am speaking for myself and not for HP
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Similar Messages
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Hp photosmart 5520 unable to connect to wireless router
The printer worked fine-I went on vacation and now it won't work. I ran the wireless network test and it said"hp printer is unable to connect to your wireless router". The wireless router is connected and running fine. My wireless hp computer (windows 7) works just fine.
The report satd "network name ssid found" said FAILED
But "current configuration" showed the SSID
can anyone offer a fix?
Help
colleenmercy
This question was solved.
View Solution.Hi colleenmercy,
On the network menu, select Restore Network Defaults. This will clear the current network settings and allow you to reconnect the printer to the network. You can use the wireless setup wizard or reinstall the HP software to reconnect.
I was an HP employee.
Please mark the post that solves your problem as "Accepted Solution" -
HP Photosmart 7520 unable to connect to Web Services scanning to email
P Photosmart 7520 unable to connect to Web Services - can't scan to email
If you get "unable to connect to web services" error message while performing scan to email option, first unplug router and printer for about 1 minute. Plug router up first then printer and then try to enable web services.
The web services feature will be available in one of the below options:
1.The Setup ->Wireless ->Web Services menu option
Or
2.The Setup ->Web option, or via the ePrint/Web Services icon on the printer front panel display.
If you still get the same error message again then follow below steps and perform scan option:
1.Obtain your printer's IP address. This can be done by pressing the wireless icon on printer.
2.Enter the printer's IP address in a browser.
3.Select the network tab at the top of the page.
4.On the left select networking.
5.Select Network Address (IP).
6.Select Manual DNS Server.
a.Manual Preferred DNS should read 8.8.8.8
b.Alternate DNS Server should read. 8.8.4.4
7.Select apply you might get a warning just select okay. -
When I try to log into the game center, i get an error message that says: unable to connect to server due to an error communicating with the server.
I have logged off iTune and any other app I was logged in, I have done a hard reset of my iPad, I have reset my modem, but nothing had any impact and I am now frozen out of my game center.
Anybody has an idea of how to resolve this?
Thanks,
J1) May be there is a mismatch with the jar file name and the filename in the jad properties ( happens only if you rename the jar file)
2) Check hollywood jad properties and the ringtone jad properties. May be the complete url is required for the jar file.
3) If you are using any restricted APIs in your midlet, then make sure your jad properties has the required permissions. -
Dear all,
i have a Windows 2008 Server (X64) with SQL 2005 SP3 and some troubels...
The SQL works since some week, this week we installed SQL SP3 and change of the local Admin password.
Yesterday we reboot the Server, now the SQL Server Agent is unable to start!
The SQL Server is up and running,
Errorlog:
2009-11-06 09:49:52.56 Server Microsoft SQL Server 2005 - 9.00.4035.00 (X64)
Nov 24 2008 16:17:31
Copyright (c) 1988-2005 Microsoft Corporation
Standard Edition (64-bit) on Windows NT 6.0 (Build 6002: Service Pack 2)
2009-11-06 09:49:52.56 Server (c) 2005 Microsoft Corporation.
2009-11-06 09:49:52.56 Server All rights reserved.
2009-11-06 09:49:52.56 Server Server process ID is 5912.
2009-11-06 09:49:52.56 Server Authentication mode is WINDOWS-ONLY.
2009-11-06 09:49:52.56 Server Logging SQL Server messages in file 'C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\LOG\ERRORLOG'.
2009-11-06 09:49:52.56 Server This instance of SQL Server last reported using a process ID of 4424 at 11/6/2009 9:43:23 AM (local) 11/6/2009 8:43:23 AM (UTC). This is an informational message only; no user action is required.
2009-11-06 09:49:52.56 Server Registry startup parameters:
2009-11-06 09:49:52.56 Server -d C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\DATA\master.mdf
2009-11-06 09:49:52.56 Server -e C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\LOG\ERRORLOG
2009-11-06 09:49:52.56 Server -l C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\DATA\mastlog.ldf
2009-11-06 09:49:52.59 Server SQL Server is starting at normal priority base (=7). This is an informational message only. No user action is required.
2009-11-06 09:49:52.59 Server Detected 4 CPUs. This is an informational message; no user action is required.
2009-11-06 09:49:52.67 Server Using dynamic lock allocation. Initial allocation of 2500 Lock blocks and 5000 Lock Owner blocks per node. This is an informational message only. No user action is required.
2009-11-06 09:49:52.71 Server Attempting to initialize Microsoft Distributed Transaction Coordinator (MS DTC). This is an informational message only. No user action is required.
2009-11-06 09:49:53.73 Server Attempting to recover in-doubt distributed transactions involving Microsoft Distributed Transaction Coordinator (MS DTC). This is an informational message only. No user action is required.
2009-11-06 09:49:53.73 Server Database mirroring has been enabled on this instance of SQL Server.
2009-11-06 09:49:53.73 spid4s Starting up database 'master'.
2009-11-06 09:49:53.86 spid4s Recovery is writing a checkpoint in database 'master' (1). This is an informational message only. No user action is required.
2009-11-06 09:49:53.95 spid4s SQL Trace ID 1 was started by login "sa".
2009-11-06 09:49:53.97 spid4s Starting up database 'mssqlsystemresource'.
2009-11-06 09:49:53.99 spid4s The resource database build version is 9.00.4035. This is an informational message only. No user action is required.
2009-11-06 09:49:54.16 spid9s Starting up database 'model'.
2009-11-06 09:49:54.17 spid4s Server name is 'VIE-EU-ARC-02'. This is an informational message only. No user action is required.
2009-11-06 09:49:54.19 Server The certificate was successfully loaded for encryption.
2009-11-06 09:49:54.19 Server Server is listening on [ 'any' <ipv6> 1433].
2009-11-06 09:49:54.19 Server Server is listening on [ 'any' <ipv4> 1433].
2009-11-06 09:49:54.19 Server Server local connection provider is ready to accept connection on [ \\.\pipe\SQLLocal\MSSQLSERVER ].
2009-11-06 09:49:54.19 Server Server local connection provider is ready to accept connection on [ \\.\pipe\sql\query ].
2009-11-06 09:49:54.19 Server Server is listening on [ ::1 <ipv6> 1434].
2009-11-06 09:49:54.19 Server Server is listening on [ 127.0.0.1 <ipv4> 1434].
2009-11-06 09:49:54.19 Server Dedicated admin connection support was established for listening locally on port 1434.
2009-11-06 09:49:54.31 Server SQL Server is now ready for client connections. This is an informational message; no user action is required.
2009-11-06 09:49:54.33 spid15s Starting up database 'AdventureWorks'.
2009-11-06 09:49:54.33 spid16s Starting up database 'EnterpriseVaultDirectory'.
2009-11-06 09:49:54.33 spid14s Starting up database 'Test'.
2009-11-06 09:49:54.33 spid12s Starting up database 'AdventureWorksDW'.
2009-11-06 09:49:54.33 spid17s Starting up database 'EnterpriseVaultMonitoring'.
2009-11-06 09:49:54.33 spid13s Starting up database 'msdb'.
2009-11-06 09:49:54.33 spid23s Starting up database 'EVVSExchangeVaultStore_2'.
2009-11-06 09:49:54.33 spid22s Starting up database 'EVVSGVIE_2_2'.
2009-11-06 09:49:54.33 spid24s Starting up database 'EVVSJournalVaultStore_3'.
2009-11-06 09:49:54.33 spid19s Starting up database 'EVVSVIEIT_1'.
2009-11-06 09:49:54.33 spid21s Starting up database 'ReportServerTempDB'.
2009-11-06 09:49:54.33 spid20s Starting up database 'ReportServer'.
2009-11-06 09:49:54.33 spid18s Starting up database 'EVVSGVIEIT_1_1'.
2009-11-06 09:49:54.56 spid9s Clearing tempdb database.
2009-11-06 09:49:54.61 spid19s CHECKDB for database 'EVVSVIEIT_1' finished without errors on 2009-10-28 18:06:14.107 (local time). This is an informational message only; no user action is required.
2009-11-06 09:49:54.65 spid23s CHECKDB for database 'EVVSExchangeVaultStore_2' finished without errors on 2009-11-04 18:05:33.960 (local time). This is an informational message only; no user action is required.
2009-11-06 09:49:54.71 spid24s CHECKDB for database 'EVVSJournalVaultStore_3' finished without errors on 2009-11-04 18:05:51.793 (local time). This is an informational message only; no user action is required.
2009-11-06 09:49:54.75 spid16s CHECKDB for database 'EnterpriseVaultDirectory' finished without errors on 2009-11-04 18:06:38.103 (local time). This is an informational message only; no user action is required.
2009-11-06 09:49:54.83 spid17s CHECKDB for database 'EnterpriseVaultMonitoring' finished without errors on 2009-11-04 18:06:18.570 (local time). This is an informational message only; no user action is required.
2009-11-06 09:49:54.99 spid4s Recovery of any in-doubt distributed transactions involving Microsoft Distributed Transaction Coordinator (MS DTC) has completed. This is an informational message only. No user action is required.
2009-11-06 09:49:55.55 spid9s Starting up database 'tempdb'.
2009-11-06 09:49:55.68 spid4s Recovery is complete. This is an informational message only. No user action is required.
2009-11-06 09:49:55.68 spid12s The Service Broker protocol transport is disabled or not configured.
2009-11-06 09:49:55.68 spid12s The Database Mirroring protocol transport is disabled or not configured.
2009-11-06 09:49:55.72 spid12s Service Broker manager has started.
Only the SQL Server Agent is unable to start,
Eventlog:
Log Name: Application
Source: SQLSERVERAGENT
Date: 06.11.2009 10:09:52
Event ID: 103
Task Category: Service Control
Level: Error
Keywords: Classic
User: N/A
Computer: vie-eu-arc-02.global.domain
Description:
SQLServerAgent could not be started (reason: Unable to connect to server '(local)'; SQLServerAgent cannot start).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="SQLSERVERAGENT" />
<EventID Qualifiers="16384">103</EventID>
<Level>2</Level>
<Task>2</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-11-06T09:09:52.000Z" />
<EventRecordID>8486</EventRecordID>
<Channel>Application</Channel>
<Computer>vie-eu-arc-02.global.domain</Computer>
<Security />
</System>
<EventData>
<Data>Unable to connect to server '(local)'; SQLServerAgent cannot start</Data>
</EventData>
</Event>
SQLAgent.out Logfile:
2009-11-06 10:09:52 - ! [298] SQLServer Error: 233, Shared Memory Provider: No process is on the other end of the pipe. [SQLSTATE 08001]
2009-11-06 10:09:52 - ! [298] SQLServer Error: 233, Client unable to establish connection [SQLSTATE 08001]
2009-11-06 10:09:52 - ! [000] Unable to connect to server '(local)'; SQLServerAgent cannot start
2009-11-06 10:09:52 - ! [298] SQLServer Error: 233, Shared Memory Provider: No process is on the other end of the pipe. [SQLSTATE 08001]
2009-11-06 10:09:52 - ! [298] SQLServer Error: 233, Client unable to establish connection [SQLSTATE 08001]
2009-11-06 10:09:52 - ! [382] Logon to server '(local)' failed (DisableAgentXPs)
2009-11-06 10:09:53 - ? [098] SQLServerAgent terminated (normally)
Additional the SQL Server Management Studio is unable to logon to the Server:
TITLE: Connect to Server
Cannot connect to vie-eu-arc-02.
ADDITIONAL INFORMATION:
A connection was successfully established with the server, but then an error occurred during the pre-login handshake. (provider: Shared Memory Provider, error: 0 - No process is on the other end of the pipe.) (Microsoft SQL Server, Error: 233)
For help, click: http://go.microsoft.com/fwlink?ProdName=Microsoft+SQL+Server&EvtSrc=MSSQLServer&EvtID=233&LinkId=20476
The local Admin Password was reset to the "original" (after install) one.
Any ideas how to fix the problem?Dear all,
the encryption was NO on all protocols.
Because no additional ideas available, i uninstalled the SQL Server on friday.
At the Re-Install Process i got again an error:
[Microsoft][SQL Native Client]Shared Memory Provider: No process is on the
other end of the pipe .
The install process failed.
On google i found the same problem in an other thread:
http://groups.google.com/group/microsoft.public.sqlserver.connect/browse_thread/thread/dbec4a9a271f69a6/7cd22694da3a6062?lnk=st&q=%22Shared+Memory+Provider%3A+No+process+is+on+the+other+end+of+the+pipe%22&rnum=2&hl=en#7cd22694da3a6062
++++++
During the installation process of SQL Server 2005, Setup complains it cannot
connect to the database service for server configuration. The error was:
[Microsoft][SQL Native Client]Shared Memory Provider: No process is on the
other end of the pipe .
I have checked that the pipe exists (\\.\pipe\SQLLocal\MyInstance), but
everytime the installer attempts the connecting the pipe is closed by the
server and another is reopened. That's why the Client says there is no
process on the other end of the pipe.
I have re-installed 'everything', tried connections via TCP, but nothing
works.
I have made a small application to connect to the pipe and noticed that
there are 3 instances of the pipe running, one that I am connecting to, and 2
listening pipes. If I write to 'my' pipe SQL server disconnects the pipe and
reopens another too. The difference is that SQL server writes an error
message in the log file. No such luck when the Native client is doing the
same.
What more can I do?
++++++
and an answer
++++++
I finaly found the problem to be the certificate used.
I noticed that a certificate was added to the machinekeys just recently.
(in C:\Documents and Settings\All Users\Application
Data\Microsoft\Crypto\RSA\MachineKeys)
I renamed it to another name and re-installed sql server.
I noticed that sql server ERRORLOG complained about certificate that it
couldn't load and the generation of a self-generaed certificate (see below)
"2005-12-10 21:01:02.30 Server The server could not load the
certificate it needs to initiate an SSL connection. It returned the following
error: 0x8009030d. Check certificates to make sure they are valid.
2005-12-10 21:01:02.49 Server A self-generated certificate was
successfully loaded for encryption."
Now the installation succeeded
++++++
With Windows 2008 it was really a challange to get access to this folder (!!!)
After clearing the folder the ReInstall of SQL Server works fine.
Now the SQL Server & the SQL Server Agent works again.
The problem was anything with encryption, old certs & files.
I don't think that everyone can afford reinstalling SQL server.
I finaly found the problem to be the certificate used.
I noticed that a certificate was added to the machinekeys just recently.
(in C:\Documents and Settings\All Users\Application
Data\Microsoft\Crypto\RSA\MachineKeys)
I think this is what the following blog was saying , a problem with certification
http://blogs.msdn.com/sql_protocols/archive/2006/07/26/678596.aspx
Cheers
Please mark as answer if you think this answers your questions -
Hp officejet pro 8610 - Unable to connect to server
Hello. I bought a printer hp officejet pro 8610. I have a home worth router Zyxel Keenetik. My laptop and smartphone access to the Internet via a router (to access the Internet proxy server is not required). I set up the printer on a wireless connection. Configured to print from a laptop to a local network - this works fine. And now trying to set up ePrint, but faced with the problem - I can not run a web-service on the printer. The message - "Unable to connect to server". I downloaded from HP new version of firmware for the printer and installed it, but the problem remained.
Hi,
Try setting a manual public DNS as following and check if that may help:
Open the Network tab within the printer's web page.
Select IPv4 within the Wireless section.
Select a Manual IP, then click the Suggest an IP button and allow it a few moments.
Once the fields being updated, change the DNS section as following:
Primary DNS: 8.8.8.8
Secondary DNS: 8.8.4.4.
Apply and save the changes, then try enableing Web Services again and check for any difference.
Please let me know if that may help,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution -
In the icloud settings, I am told I need to accept the terms and conditions to use icloud. However, when I click on "Terms and conditions", I get a message "unable to connect to server". This has been happening for a week now since I upgraded to iOS 7.06. There is no problem with my wifi or cellular connectivity, all other applications work perfectly. P.S.I have never used icloud before, but wish to do so now. How do I overcome this problem?
Have you turned the iPad off then back on? That often helps with problems.
-
Unable to connect to server on ipad mini to edit account info
When I try to view terms and conditions to edit account info on ipad mini, the message unable to connect to server message pops up. I am able to access internet however.
Some folks have discovered that changing their DNS service fixes FaceTime connection issues. The ideal way is to configure your modem/router with DNS service, but often settings in Settings/Wi-Fi on your iPad will override the router settings.
Try either of these;
OpenDNS
208.67.222.222, 208.67.220.220
Google Public DNS
8.8.8.8. 8.8.4.4 -
"unable to connect to server" on my iPhone?
I'm having trouble getting my iPhone to connect to the iCloud server to receive mail etc. I've tried several times and I keep getting a message that says "unable to connect to server". Any ideas how I might fix this? Thx...
Hello, bills47.
Thank you for visiting Apple Support Communities.
I would first start with forcing the Mail App to close then attempt to access your account again.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If the issue persists, the easiest way to troubleshoot this issue would be to delete the account and add it back to the iOS device. Below, I have included two e-mail troubleshooting articles. The first article covers basic email troubleshooting. The second article will assist you if the email account you are experiencing issues with is a Gmail account.
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
iOS: Gmail account will not connect to Gmail server
http://support.apple.com/kb/TS3058
Cheers,
Jason H. -
Why am I getting an "unable to connect to server" when trying to agree to iCloud terms?
Go to http://www.apple.com/itunes/download then download and install the latest version.
-
Error message "unable to connect with server. Check wifi connection"
I started having the error message "unable to connect with server. Check wifi connection" when I attempt to use search function within a certain apps and when I try to download certain magazine (eg. National geographic). I didn't have this problem with I first started using iPad, and no problems with connectivity when using other apps. Can anyone help?
You may not really be connected to your WiFi network.
Your router may not have given your iPad a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPad (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc. -
"Unable to connect to server" when trying to accept the new terms and conditions for iCloud.
I keep getting "Unable to connect to server" when trying to accept the new terms and conditions for iCloud. What can I do? I can access the internet, but my clash of the clans applications is failing. The problem started January 1, 2014
I just figured out the problem with my grandma's iphone.
Settings>iCloud>Delete Account
IT WILL NOT DELETE YOUR ACCOUNT. it just takes it off the phone. then you can log back in, and BAM, You're good I hope!
Hope this helps. -
Unable to connect to server to accept new icloud terms and conditions
Unable to connect to server to accept new icloud terms and conditions
I have the same issue.
APPLE anyone to help a lot of buyers who spend a lot of money in your products ????? -
"Unable to connect to server" I have wifi connection but I'm getting this error when I try to purchase an app. Why? If anyone knows can you please help me thank you in advance. :-(
Can you load a webpage in Safari with that wifi connection? If so then it's a problem with the iTunes Store app connection. If not then your wifi isn't fully functional and you need to troubleshoot that first.
-
unable to connect to server when trying to update software. I also cannot purchase and download any songs. When i hit the buy button nothing happens.
I did buy and download songs in mid sept, dont know why this happen thanks JimHi jamcrky,
Welcome to the Support Communities!
Your post doesn't indicate what version of Windows and iTunes you are working with.
I'm including the links below to download the latest version of iTunes.
I'm also including some troubleshooting steps for connecting to the iTunes Store.
iTunes Support
http://www.apple.com/support/itunes/getstarted/
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
400MB of available disk space
Broadband Internet connection to use the iTunes Store
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
- Judy
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