HP Photosmart 5525 - Power Cord
I need a new power cord for my HP Photosmart 5525 - i lost mine moving. Where can i get one ?
All i can find is this one ?
Compatible with HP Color LaserJet Enterprise CP5525dn Printer
Not sure if this is the same ?
Hi @Jill23,
Welcome to the HP Forums!
I am sorry to hear that you had lost your power cord during moving for your HP Photosmart 5525, but I am happy to help!
In order to get another power cable, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Hope this helps!
RnRMusicMan
I work on behalf of HP
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Similar Messages
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I have just moved and have already matched a myriad of cables to peripherals.....however, the only power cord that is not clear is the one to my Photosmart 6520 printer. I think I was expecting a typical power cable with an inline AC adapter (like for a laptop). But all I can find is a single power cable with wall plug and a two socket plug that goes directly into the back of the printer. Does this seem correct..?
Thanks..
This question was solved.
View Solution.Hi,
Yes HP Photosmart 6520 only uses one cable from wall outlet to printer, refer link below for items shipped with printer.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03423827&lang=en&cc=us&taskI...
Although I am an HP employee, I am speaking for myself and not for HP.
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Hey guys, need help, I have a Photosmart c6380 and the power cord is faulty. It has a 3 pronged, purple attachment (why does hp do this??? Stick to the standard power cords!) on the power cord end, one of the prongs is missing so I cannot power the unit to function properly. Does anyone have one I can buy? HP isnt helping much on this....here is some specs on the power cord. Input: 100-240 v. Output: 32v 1560mA. Unit no. 0957-2230.
Thank you to however can help......
NikkiHi there,
This link is to the HP parts store use your serial here to find replacement parts. If none are in stock or available you may have better luck using 3rd party parts suppliers or auction sites.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too. -
The power cord to my hp photosmart plus printer b209a does not work. what can i do?
The warranty for my computer's printer is up, but the printer has not turned on for quite a while. After going through the HP troubleshooting - nothing seems to work. When the power cord is plugged in, the green indicator light does not light up and the printer will not turn on at all.
Here's the steps to follow if your printer isn't turning on.
If you've gone through all those steps and you still don't have power, there are a lot of places that sell a replacement cord and supply for that printer.
I am an HP employee. -
Las weekend I purchased an HP Photosmart Printer "as Is" at HH Gregg. It did not have an AC Power Cord. How much is the Ac Power Cord and how may I purchase it?
The power supply is part # 0957-2280, the power cord is part# 8121-0889.
Online you can go here to order:
http://h20141.www2.hp.com/Hpparts/Default.aspx?mscssid=3DC506D615EF453DA0ABF2F93876A80B
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you. -
Photosmart C8180 power off flashing lights
My Photosmart C8180 starts flashing all its front panel lights even though it's powered off and computer is off. The C8180 shows a different error message each time this happens, eg, B0379A21 and C4EB0FB2. Computer is an iMac running OS 10.6.8. Problem occurs whether networked via USB or Ethernet. When not exhibiting this problem its operation seems normal; color printing is excellent. The only solution to stopping the problem I have found is to unplug the printer's power cord.
Hello Tom7,
Thanks for the update! Let's not give up on it yet, check the below link as well, remove and reseat the cartridges, clean if necessary. When you do reset the printer, make sure you are going direct to a wall outlet, not a power strip or power block. Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03081973&tmp_task=solveCategory&cc=us&dlc=en&la...
Solution one: Reset the printerThe error message might disappear after you turn off the printer and then turn it on again. After you make any adjustments to the cartridges or the printhead, reset the printer in order for the error message to clear completely. Follow these steps to reset the printer.
Press the Power button ( ) to turn on the product.
With the product turned on , disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button ( ) to turn it on.
If the error message disappears, the issue is resolved and you do not need to troubleshoot further.
If the error message persists, continue to the next solution.
I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
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HP Photosmart C7280 Power issue with flashing lights
I have seen many posts on the web regarding flashing lights and incorrect shut downs.
http://h30434.www3.hp.com/t5/Other-printing-questions/Photosmart-C5180-Power-Up-Power-Down-Problem-L...
I have tried everything including the "*,#" with "1,2,3" to reset the printer and I have the power cord plugged into a direct outlet, not a power strip, and nothing works. Even if I do get the printer reset and it works, shortly later the lights will start flashing again and I see a blue screen with a power button symbol and some varying code (00729C98) - it varies each time. It flashes after a short time even if I power down correctly - all on its own if plugged in. Is there a defect with faulty part on the control board? If so who do I take it to to get it fixed? The printer is less than 2 years old.I recently had the same problem with an HP Photosmart C7280, the same model as yours. I eventually managed to get through to HP Technical Support, and they advised that the unit would have to be replaced. I think if you call through, you can get a refurbished model for a cheaper rate.
Before calling technical support, I tried all the steps that have been recommended in various posts, but nothing helped. To the best of my knowledge - and I really tried to get my printer working - the unit is dead.
(Although this is an old post, I came across it when trying to fix the same issue. So, hopefully this will help anyone else who stumbles upon this post. Some other codes my printer showed on the HP "blue screen of death" were B83FCB56, B0075110 and B02BAEC3.)
Regards
Tim -
HP Photosmart C4795 - power screen issues
HP Photosmart C4795 - Windows 7 - My printer menu screen is frozen in a set-up mode. I can still print from my computer when plugged in, but anything else is telling me my printer isn't ready. I think it might have resulted from a power surge but I've since changed the surge protector, reset the power cord, swapped out the power cord and plugged directly into a different outlet and nothing seems to fix it. Any help is appreciated.
Hey @apaggs ,
Thank you for joining us on the HP Forums today, hope you enjoy your time with us!
I gather from your post that you have a frozen screen on your printer after a power surge and you are wondering if you are going to be able to recover the printer from that issue.
Unfortunately the printer display is permanently broken. The printer will no longer be able to perform its screen functions.
If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check.
I hope this helps.
I worked for HP. -
Dose my HP P6 2016 have a 6 pin pci power cord
im might be getting a new graphics card and the one im looking at needs a 6 pin pci power cord thing. dose my hp p6 2016 have that
Hi,
HP PCs with a 300 watt power supply do not have an auxillary PCI-E 6 pin power connector.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT -
Does a Laptop Warranty Cover the Power Cord?
Hi, I bought a HP Envy Touchsmart 15 and it is still covered by warranty. However, I cannot find any support help online such as the support chat which I find very odd since I just used it about a month ago when my battery died! Where did all the support go?
Anyways, when I plug in my laptop, the LED by the power port does not come on, and my laptop will not charge or turn on at all. My battery is dead, but I know it works becasue it is less than a month old. Since my laptop will not run on AC power even with the battery removed, I feel the power cord is the problem.
I would really like to know if my warranty covers the power cord, and if so how do I contact HP, since there is absolutley no information when I go to "Contact Us" besides the consumer forums.
I am a ECE student at UT in Austin, and every day I go without a laptop is hurting my grades. So I need help ASAPHi
Yes, power cord, adapter are covered under limited warranty. HP would replace it for you if it's faulty.
Check warranty: http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=us&lc=en
These are what I could find to help you:
Contact HP: http://h22207.www2.hp.com/us-en/contact-hp
Contact HP in Texas:
http://m.hp.com/us/en/store-finder/find.do?type=authorized&searchType=LOCALAREA&displayedAddress=787...
Regards
Visruth
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**I'm a Volunteer, I do not work for HP** -
I need a new power cord for my Mac book Pro its the T type mag connector. I don't need a Tech just a new cord. How do I buy one. The closest Aplle store is 75 miles away and I do not drive.
Are you in the US? Order one from here: http://store.apple.com/us/browse/home/shop_mac/mac_accessories/power?mco=MTM3NjU xNDg
Or check out Best Buy. -
After reading and resetting everything with Keyboard I still get blank white screen on 2nd? page of boot. The only way I can boot to Mavericks is unplug power cord, push and hold power button while plugging power cord in. Fans run at full speed, machine boots then runs normal except the dvdrw will not . The mid 2011 IMAC had the same problem with LION. I changed hard drives, formatted, and installed a clean install of latest os x mavericks. Any help would be greatly appreciated.
EtreCheck version: 1.9.15 (52)
Report generated August 30, 2014 at 6:56:41 PM EDT
Hardware Information: ?
iMac (21.5-inch, Mid 2011) (Verified)
iMac - model: iMac12,1
1 2.5 GHz Intel Core i5 CPU: 4 cores
4 GB RAM
Video Information: ?
AMD Radeon HD 6750M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:16:53
Disk Information: ?
ST3120026AS disk0 : (120.03 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Untitled (disk0s2) / [Startup]: 119.17 GB (87.12 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-STDVDRW GA32N
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
CHICONY USB NetVista Full Width Keyboard
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Anywhere
Kernel Extensions: ?
[loaded] com.nvidia.CUDA (1.1.0) Support
[loaded] com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Startup Items: ?
CUDA: Path: /System/Library/StartupItems/CUDA
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[running] com.arcsoft.eservutil.plist Support
[running] com.bjango.istatmenusdaemon.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
Launch Agents: ?
[running] com.arcsoft.esinter.plist Support
[running] com.bjango.istatmenusagent.plist Support
[loaded] com.nvidia.CUDASoftwareUpdate.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.sophos.uiserver.plist Support
User Login Items: ?
Macs Fan Control
Firefox
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 7 Update 67 Check version
Default Browser: Version: 537 - SDK 10.9
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
CUDA Preferences Support
Fan Control Support
Flash Player Support
Java Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
1% WindowServer
1% fontd
0% firefox
0% SystemUIServer
0% SophosWebIntelligence
Top Processes by Memory: ?
229 MB firefox
156 MB SophosScanD
152 MB InterCheck
131 MB com.apple.IconServicesAgent
115 MB SophosAntiVirus
Virtual Memory Information: ?
424 MB Free RAM
1.53 GB Active RAM
1.37 GB Inactive RAM
699 MB Wired RAM
1.26 GB Page-ins
0 B Page-outsI'd start by getting rid of the following software responsible for these extensions.
Kernel Extensions: ?
[loaded] com.nvidia.CUDA (1.1.0) Support
[loaded] com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Startup Items: ?
CUDA: Path: /System/Library/StartupItems/CUDA
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Use the uninstaller provided with the Sophos software. You can uninstall CUDA via the preference pane. Be sure you remove the com.nvidia.CUDA extension which is located in the /System/Library/Extensions/ folder. Not sure if Fan Control has an uninstaller so you will have to do it manually:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
1. AppZapper
2. AppDelete
3. Automaton
4. Hazel
5. AppCleaner
6. CleanApp
7. iTrash
8. Amnesia
9. Uninstaller
10. Spring Cleaning
For more information visit The XLab FAQs and read the FAQ on removing software.
Be sure to remove your two Login Items. Finally do this:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
Does a Mac Mini purchased in the USA require a power converter to operate outside of the USA or can I simply purchase a different power cord for it?
Depending on which European country (should their mains access plug/port shape vary) the
cord set with correct ends on it has to match. You can buy a cord that plugs into the Mini
where the factory cord goes, and the other end has one for the wall source shape. The wire
for the application should be able to support 110~240VAC.
With the cord or an accurate image in hand, you could either get a new cable to match both
realities (mini + wall supply mains local) or an adapter (US/Standard to EU/Local) for just
the head or input part of the original Apple cable. One plugs into the other, then into wall.
If you have a new Mini with a small modular plug/port on the computer end of the power wire,
it would have only two holes and no ground; the other end would have two prongs of equal
shape and size. Not a polarized plug and not a grounded three-prong. To get a replacement
power wire for the MINI to go from power source to the Mini is recommended, if you are going
to be staying in one location for awhile. A Travel Kit that offers no electrical conversion but only
the physical shape adapter kit, should a available in travel stores, airports; big box discount
stores, computer and electronic stores. This page shows the cord end of the appliance shapes.
The other end would be the mains shape for whichever country you are going to....
http://www.signalandpower.com/European-Power-Cords/
So to match the country or regional power mains type is a primary concern for obtaining the
correct replacement cord to supply the Mini with local mains power. The end which plugs into
the Mini is of a certain type (numbers for EU and elsewhere are published, see link + images)
& the end that gets plugged into the mains or utility side, needs to match the local specification.
The link to Apple, to contact for Support and Service information in prior post, should be able
to help find a source for the local replacement type cord they'd sell local people with a Mini.
Apple local sources offer replacements for this purpose; and for travelers, a second cord for
a direct use (not adapter plugs) is a better bet. For those who only need a cord in two places.
If you are traveling to Denmark, UK, Swiss or other EU countries require different adapters.
Even places where the power itself may be somewhat similar. However your MINI has an
automatic power supply that will conform to that energy standard, you only need to supply a
correct non-transforming adapter. Simply a connection to adapt one shape to another.
The general purpose travel kit that is not specialized to Apple power adapters, would have a
plastic plug/adapter with the local pins on one side, and the US/standard two slots on the other.
So, no circuitry nor any other change of electrical power inside this device would be required.
http://www.signalandpower.com/2-Prong-Plug-Adapters/
http://www.signalandpower.com/Convert-to-Europe-CEE-716-plug/
http://www.signalandpower.com/Swiss-AC-Power-Cords/
In other words, I believe my other post already covered this. On the ground on either end of the
path, adapters are common and the Mini does not use proprietary electrical components IF you
have one of the more recent shape aluminum models with the power supply built in. The older
Mini has the power brick and two wires. A US/Standard plug adapter to EU/Local would work in
either case, since all you'd do is plug the adapter plug into the local mains and the US plug into
that one... I see these kinds of discards for as little as 25¢ in thrift stores in Alaska. Or you can
buy a new one. Or you could get a complete cord with correct ends on it, for Mini + local mains.
Hopefully this helps somewhat. The only info missing is which EU country or region is involved.
Their shapes of plug are different, so the adapter end for local supply has to match their standard.
Swiss, Denmark, UK, and others offer different shapes and so on.
The Apple store in the location you are traveling should be able to supply you with a replacement
cable for a modern MINI, that has the correct local mains end, and the correct Apple mini end on
the opposite. Since the unit is automatically switching, the magic is done.
Since I supplied a means to locate any number of Apple stores, authorized service providers &
other Apple related vendors in my earlier reply: https://locate.apple.com/country you could contact
any of them along your route in the City in whichever EU country, to find a local MINI power cable.
In any event, I'm done...
Good luck and happy trails... -
Since the iOS7.0.2 update to my iPhone 4S, I can no longer choose use of my Bluetooth device if using the power cord to listen to MUSIC or answer my phone (choice of powercord as 'dock,' speaker, & phone only). Was this former-feature now an oversight?? I'd really appreciate having my Bluetooth once again listed as a choice of audio option. Especially considering the battery life is not what it was prior to this update, and requires recharging often.
Sorry to tell you but unless you have a Retail Apple Store close by, they are the only ones I have found with all the adapters and accessories. I bought an extra lightning to usb adapter the other day to use in my truck. Good luck....
-
HP Photosmart 5525 problem with scanning and copying
Hello Everyone,
I bought a new HP Photosmart 5525 few months ago and it was working fine with everything but suddenly it stopped scanning and copying. while copying it doesnt do anything and while scanning it gives the error message
" Scanner communicatioon cannot be established. Ensure your product is powered on, check the connection, and ensure your network is functioning properly"
i tried everything but i couldn't fix it. i would really appriciate any sort of help.Welcome to the HP Community @Sekhon ,
I read about the issue you're having with copying and scanning from your Photosmart 5525 unit, and wanted to reach out to you.
I would personally think that there could be a "Scanner failure" with your printer, and would like you to check out a post from my colleague @RnRMusicMan below and follow the guide he suggested to someone else with the same issue. If the copies still do not work when done troubleshooting, call technical support directly to discuss your printer replacement options with HP.
Photosmart 5525 Scan Problem (Component is broken)
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Good luck!
R a i n b o w 7000I work on behalf of HP
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