HP Photosmart 6510 Black ink not working correctly.

Replaced all the ink cartridges and the black one does not work properly. It prints greyish blue during the printer head cleaning. I've tried all the troubleshooting procedures that others have done multiple times.
I also got an error "0xc19a0013" today after I plugged the printer back in.
It is not currently under warranty. Please advise!
THANKS!

Hello jeremydraul,
Welcome to the HP Forums! I hope you enjoy your stay here.
I understand the black ink is not printing properly and now you're receiving a message "0xc19a0013". I will do my best to assist you! Please make sure this printer is plugged into a direct wall, not a surge protector.
Please follow this HP document on 'Ink System Failure' or a '0x...' or a 'C2...' Error Message Displays on the Front Panel.
Let me know if this document resolves your issue or not.
Have a great night!
I worked on behalf of HP.

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This looks like a common issue with the printers sharing this printhead. It's the printhead failure, and it manifests inself in the printer stopping printing in black. I have a one year old printer, days away from the expiration of its warranty. All of a sudden, it stopped printing black. There's lots of discussions on the internet about letting the printhead soak in warm water and similar home remedies. None of this helped me. Now HP will be replacing my printhead, this time for free. But more generally, it's too bad they can't design a printer which would last more than a year. My previous printer C7250 developed a similar problem, the infamous "ink system failure", but unlike 7520 it doesn't have a removable printhead. So this basically just bricked my printer, had to throw it away. The cost of fixing it was more than buying a new printer.

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The update is likely not related. I would suggest going through the troubleshooting steps in the document here. Be sure especially to check the vents as shown in solution six. If the steps there do not resolve the issue soaking the printhead as shown in the post here may help.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Photosmart 6510 black ink does not print;

The Photosmart 6510 prints in color ink but not in black. I cleaned the printhead, checked the ink cartridges, and even installed a new HP black ink cartridge . Still it does not print. HP wants me to spend $59 to get tech support to help me resolve this problem. That is not something I am going to do. If anyone has a suggestion, I would appreciate it.
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Hi @sblilly
Have you completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
I need to know your Country/region, Please include your country/region in your next post. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Black ink not working

my hp photosmart premium c390g-m installed a few years ago has been working fine.
now will not print in black. new cartridge has been installed. cleaned printhead.
alignment fails.
do i need a new printer?

Hi dani-d,
Welcome to the HP Support Forums! I understand you have been using your HP Photosmart C309g for a few years with no problems, you recently changed the cartridges and now you are unable to print in black ink. You have cleaned the printhead but the alignment is failing. I would like you to try a few troubleshooting steps to try and resolve the alignment fail and print quality issues before I can make any suggestions regarding a new printer. Are you getting any other error messages on the C309g? Please complete the documents in order to try and resolve the issues you are experiencing:
1. 'Printhead Problem' or 'Printhead Appears to be Missing or Damaged' Message Displays on the Computer- This document has you clean the printhead and contacts to make sure no ink has dried up and clogged the nozzles.
2. An 'Alignment failed' Error Message Displays on the All-in-One- Next you will make sure the cartridges are properly installed and vented, and clean inside the printer.
3. Now you will start Troubleshooting Print Quality Issues, here you will make sure all of the print diagnostics are printing fine and there are no more issues.
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HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP Officejet 4630 e-All-in-One Printer Black Ink not Working

My HP Officejet 4630 e-All-in-One does not print black ink but the color ink is working perfectly fine even though the ink status shows that there is black ink left. After I've changed a new black ink cartridge, it will start to work again but after one day it stop printing black ink again. I've only printed a page the previous day and the ink status shows that there's black ink left in it (close to full). I've tried the methods stated here (http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03882718&cc=sg&dlc=en&lc=en&product=5305051) but the black ink still doesn't work. So how can I solve this problem??

Hello @3oshua,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Officejet 4630, you are unable to print in black ink, even after replacing the cartridges.
I see you have exhausted the steps listed here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, with no success.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. I highly recommend you call our technical support at 800-474-6836, to see what options they have available for you. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www.hp.com/cgi-bin/hpsupport/index.pl
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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Hi @Banana65
I would like to help you with the your black print quality. Please use the following document to troubleshoot the issue; Faded, Missing, or Dull Colors in Printouts.
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To find the “Warranty Ends” date, look in the following table for the date's location on each product. The date follows the YYYY/MM/DD or YYYY/MM format, where YYYY indicates the year, MM indicates the month, and DD indicates the day.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP 6520 Black Ink Not Working After Trying Fixes Listed

I have looked at the forums and tried the fixes listed...running a printer head cleaning, checking the vents on the ink cartridge...ect. Black will still not print...all other colors are fine. Does this mean my printer is shot? Does this meant the end on my relationship with HP?

Hi @kossoff831
This does not have to be the end of your relationship with HP! I can help
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If the issue persists, Please be sure to call us. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
If you end up calling, please let me know the outcome of your call.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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I have searched this forum and tried all suggestions to no avail. I live in Maine, USA. My printer will not print black, only colors. I bought new cartidges that gave the same result. I have had this printer for maybe 2 years and it is barely used. I am getting an error message 0xc19a0020. I have also followed resetting the printer instructions with no luck. I am appalled that HP sell such a horrible product with ZERO support on the support forum. I will not be buying another HP product!!!!

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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Photosmart C7250 black ink not aligned

My 7250 printer acts like it is printing but shoots blank pages. Tried new HP cartridge, cleaning the heads, aligning and get error message "Failure" "Print Cartridge Alignment Failure See the product documentation for details." I find no details in documentation. All color cartridges appear to be working.

This Calibration Error document offers more information on the alignment process. The main thing I often hear about is not using white paper.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

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Same problem as others...black ink stopped working...ordered two new cartridges...put them in today...still not working...tried the suggestions...clean print head extra. Please help...this is very frustrating...Thank you. HP 6510

Hello nanybird,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 6510, you are unable to print in black ink after replacing the cartridge.
Were you able to complete ALL steps listed here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in as well as the product Warranty status: HP Warranty Checker
I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

1st Gen iPod touch not working correctly?

I have a 1st generation 8GB iPod Touch. It's not working correctly.
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http://i38.photobucket.com/albums/e140/Vipershark/IMG_0001.png
(Highlight the image to see it better.)
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Vipershark,
I had a very similar problem this past weekend with my 1G 8GB iPod touch. But with me, just the left side of the screen wasn't registering my touch. I could still access the bottom section, which you cannot.
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Apparently this is different than a restore through iTunes, which you tried. I also tried that earlier and it did not help.
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Ps CC 2014 is not working correctly after mac update to Yosemite 10.10.1. Select does not protect unselected areas. Magic eraser erases unselected ares.

Ps CC 2014 is not working correctly after mac update to Yosemite 10.10.1. Select does not protect unselected areas. Magic eraser erases unselected ares.

Yes my particular issue is not like yours. However, there have been many other laptop users experiencing similar problem to yours after 3.10 kernel. Mostly it seems to be bumblebee users that experience your problem with the blank screen. We do know that nvidia have yet to make their official drivers work with kernel 3.10 and up. The drivers in the Arch repository have been patched to work with 3.10. From what I have seen, this also only seem to be affecting laptops with newer nvidia gpu's. I fear there is not much to do with this problem until nvidia give official 3.10 kernel support.
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https://devtalk.nvidia.com/default/board/98/

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Hey @mbonns ,
Thank you for joining us on the HP Forums today, hope you enjoy your time with us!
I understand you are getting printouts that are not in color even though you select color printing, see a print preview in color and prepare the document in color.
Are you getting this error across all different programs?
Do other documents print this way?
Can you inspect the cartridges and make sure that they are not damaged?
Look forward to hearing back from you. Have a nice day.
I worked for HP.

Black ink not printing hp 3520

I am also having trouble with the black ink not printing. I have tried everything that was recommended with no results. When I replaced my cartridges I used genuine HP ink. I see a trend here! VERY FRUSTRATING!!!!!

I recently had this problem where my black ink jet stopped working after I installed a new cartridge. The printer was just a couple of months outside the warranty period,so I was stuck. I went online and found HP instructions. Following the different troubleshooting suggestions, I took out the cartridge and installed another new one. The problem was still there. After following every other advice given (such as aligning, cleaning cartridge heads, etc.) and using up all of the ink in my brand new expensive color cartridges, the only solution HP could give me was get it serviced ($90 just for someone to look at it!) or buy a new one (what a waste!).
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This resolved my problem; unfortunately, it was after I followed all the nonsense steps HP puts out that used up all my other cartridges. Hope I can save someone the trouble.

HP Photosmart 6510 Black ink not working correctly.

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