HP Photosmart 6510 e-All-in-One

Paper jam!

Did you open the pen access door and then attempt to remove the jam from the rear door (gray handle)? Additionally, there should be a video you can watch from the display on how to clear a paper jam.
Additionally, this video may help to guide you through the process:
https://www.youtube.com/watch?v=HXsIwMex2HA
***I am an HP employee***
The comments above represent myself and do not reflect the opinions of HP.

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PhotoSmart 6510 e All-IN-ONE Series HP Printer

My HP Photosmart 6510 e-All- In -One printer suddenly stoped coping, and delivers blank pages. When I print from my laptop the printer works but the quality is poor; printing faded out areas within the printed-out paper process. I tries cleaning the Pringheads, but got no resolve to my issue. Can anyone give advice on eliminating my problem?

When you replaced the printer cartridges did it clear up the problem?
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

HP Photosmart 6510 e-All in One Series I want it to print off my PC in just Black and not Colour?

Please help! I have been in to settings for the printer on my Lap-top and can not find anywhere that will allow me to adjust to just printing in Black and White when I need it and not Colour all the time, which it is doing!

Hi @Anna11,
Welcome to the HP Forums!
I understand that you are trying to print in black only instead of color with your HP Photosmart 6510. I am happy to help with changing these settings!
For further assistance, I will need to know some more information:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the full feature software and drivers has been installed.
Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.
Thank you for posting, and I hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Photosmart 6510 e-ALL-IN-ONE Series offline

I can't get my 6510 all in one to go back on-line. I have windows 7 on my hp laptop and use my android phone as my wireless connection - this has worked perfectly for the past two years. I ran a wireless network test and the printer indicates PASS on connected. I've shut my printer off and turned back on. I did scan some pictures last weekend so I'm wondering if that has changed something. Any help is greatly appreciated.

Hi Williamstw
I understand you are unable to get the Photosmart 6510 back on line.
I have provided a document for the printer being offline to take a look at.
Hope this helps.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Photosmart 6510 e-All-in-One Printer Does Not Print Black Ink

I have run all the troubleshooting listed from HP and the "check" warrenty doesn't come up blank. I would like to not have to purchase a new printer to fix this any help would be greatly appreciated:
1) Rebooted Printer
2) Installed new printer cartridge (2nd one) - really not happy about this as that represents almost $50 in HP ink
3) Checked venting - Not the problem
4) From Tools ran head cleaner - still only prints colors (or grey)
I've liked HP printers for a long time, but after reading the forums I'm really seeing an issue with the model I puchased. I don't mind purchasing HP ink and my printer isn't a high volume use printer so I expect it to last beyond 1 year 1 day.
I have the SN and product number available if a tech needs.
Chris

Hi @crfldf
Have you completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
If I hear back from you and you require further assistance, I will send you a private message to gather some information. If I send you a message, you can click the little envelope on the top right hand corner of the forums page to check the message;
- In support of Movember
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Hp photosmart 6510 e-all-in-one printer

When I use 'print selection' on my new eprinter, the top half of the first line of the selected area does not print. The bottom half does print. This only happens when I use 'selection'.
I have spent a lot of time with HP tech support but don't think they ever really did understand the problem, and the solutions they suggested didn't apply to my problem. I hope someone here can help.
Thank you,
Sunylady

I hope you are doing well and sorry to learn that you are having this issue;
Can you share what operating system are you using?
is your operating system up to date and the printers firmware is as well?
If not please do that and let me know the outcome is a rare issue, but I will do my best to help you figure this out if possible.
Hope this helps;
RobertoR
and remember . . .
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

Driver update for HP Photosmart 6510 e-All-in-One Printer - B211a using Mac OS X 10.10 YOSEMITE

Since I installed the last Mac OS X Yosemite ver 10.10 my printer is out of the driver update, besides the driver dowload page says it exist, but when I click on the version of my operating system 10.10, it only delivers for 10.9 which is Mavericks, missleading to dowload the wrong driver, Could somebody let me know how and when this issue is going to be fix? Are we going to be notified as this driver is available? That would be very much appreciated, thanks.

Hello, You can try Installing the OS X v10.10 Yosemite HP Print Driver from Apple Software Update. Hope this helps!

How to print out wallet size photos on 6510 e-all-in-one series photosmart printer

want to print out wallet size photos (size 3 and a half x 2 and a half). I have windows XP and my printer is the photosmart 6510 e-all-in-one series

You will have to change the settings in the photo editing software and put 2 wallets on a 4x6 or 9 wallets on a full page. The photo tray will not take paper smaller than 4x6.
SandyBob
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP
1-800-474-6836

How do i use my mac book with my HP 6510 e all in one series printer

how do i use my mac book with HP photosmart 6510 e all in one series

Hello Marilynatsea,
Thanks for using Apple Support Communities.
To learn more about printing in OS X on your Mac, and how to add a printer, take a look at the article linked to below.
Mac Basics: Printing in OS X - Apple Support
Cheers,
Alex H.

Photosmart 6510 scanner broken?

My scanner is having the same issue. I would love to know the steps to reset it! Thank you.

Hey @BearLakeNate ,
Welcome to the HP Forums!
I see you're having problems with the scanner on your PhotoSmart 6510.
Can you tell me a little more about what is happening? Are you getting any kind of errors, is there physical damage to the glass or plastic, does the scan output look poor (streak, blurry, all black, blank, etc...)?
A good test to see if the issue is hardware related is by performing a copy. Place an item in the feeder or on the glass and press the Copy button on the screen. Black or Colour is fine, unless the issue only occurs on one or the other.
If you are dealing with a scan or copy quality issue please follow the steps in this guide: Vertical Bands, Lines, or Streaks in Copies or Scans.
If the copy comes out OK we can safely say the hardware is fine, and you're looking at a communication or software issue.
If a copy fails, reset the printer. Remove the power cord from the back of the product while it is still on. Wait at least 30 seconds and reconnect the power cord. It should turn itself back on. Test the copy function again after the reset.
If after a reset you still cannot copy ensure the printer is plugged directly into a wall outlet. Sometimes the printer does not get enough power when connected to a power bar, surge protector, or UPS, and will always work best when connected directly to a wall outlet.
If you have attempted all of these steps and are still unable to produce a copy update the printer firmware. You must have a USB connection to do this. You can download the firmware update utility for your printer here: HP Photosmart 6510 e-All-in-One Printer - B211a Drivers.
If you can perform a copy fine, let me know which operating system you are using and we will go from there. To see which version of Windows you are using click here: Which Windows operating system am I running?
I look forward to your reply!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

HP Photosmart 6510 won't print black ink

I changed the ink cartridge in my printer and it won't print black ink now.
I have used almost an entire cartridge of my color inks running alignments and cleaning the printhead. I have also cleaned the print head with a cotton swab and some warm water.
I have delted the software and reinstalled it.
I have always used HP cartridges.
The printer is out of warranty. I'm in the US.
I have also ran every reset I can find online, nothing is working.
I appreciate your help as I am a broke college student and can't really afford a new printer at the moment.
Thanks!

Hello @valster101 and welcome to the HP Forums!
One thing I see that hasn't been tried is checking the vents on the cartridges. Please have a look through this Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart 6510 e-All-in...s document to make sure you have tried all of these steps at one point or another.
If it still won't print black after that, just let me know and I'll do my best to get you a resolution
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

HP Photosmart 6510 won't print properly

I have tried everything I can think of. I have replaced all the cartridges twice now! I have cleaned the printer head and tried aligning the catridges. It will not print black at all! I have no idea why.

Hi @ladybug41610,
Welcome to the HP Forums!
I see that your HP Photosmart 6510 will not print in black, and I am happy to help!
Please, see this guide, Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart 6510 e-All-in.... If the guide does not help, I would also recommend watching this video:
If these steps do not resolve your issue, please call our phone support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Hope this helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Can a hp photosmart 6510 printer work with a wired pc with a wired router?

Would the photosmart 6510 e-all-in-one printer work with a old wired pc and wired router? I do not know anything about wireless. I have a desktop pc XP HP.
This question was solved.
View Solution.

Hi,
Based on the following link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02907978&tmp_task=prodinfoCategory&cc=us&dlc=en...
this printer does not have a wired LAN card. Well you have to use wireless or USB.
Regards.
BH
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How to change the font on headers and footers for printer HP Photosmart 6510

How can I change the size and font style of the headers and footers on my HP Photosmart 6510 e-All-in-One Printer series - B211

Hi friend,
it's a really really strange tip... May be it's a Forms bug? I've tried with set_item_property..and.. you're right, it doesn't work..
So.. you can try making this:
- create a visual attribute with an specific font size....
- use the
SET_ITEM_INSTANCE_PROPERTY('block.item',CURRENT_RECORD,VISUAL_ATTRIBUTE,'you_visual_attribute');
and call it from psot-change....
It works
Hope it helps,
Jose.

Why do Photosmart 6510 printers usually fail to print black (even after trying all ideas)?Help!

Photosmart 6510, new.
new cartridges. Prints colors great. Black -- a bit of spotty black then nothing. Replaced the new black with another new black cartridge (HP 564).
Result: Colors still work great. Black -- blank pages, nothing. Did all ideas in forums. All. Clean from the menu, you name it.
Judging from the many, many people having the same trouble. HP should recall this printer!
Or will we have to conclude (after owning a dozen) that HP no longer makes good stuff??

Same thing here... And they alway take you through time wasting twists and turns again and again Let's get to the point: This and apparently many other HP models have grave print head clotting/clogging/getting obstructed problems, for models with removable printer heads, you can remove it, soak the nozzles in hot water and they'll get un-clogged it seems, but what about 6510's un-removable printer head ?! Thumbs up if you think this is an under-par product which should be recalled. People have bought printers TO PRINT! not to do kitchen work with boiling waters...

HP Photosmart 6510 e-All-in-O​ne

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HP Photosmart 6510 e-All-in-One