HP Photosmart 6510 e-All-in-One Printer Does Not Print Black Ink

I have run all the troubleshooting listed from HP and the "check" warrenty doesn't come up blank. I would like to not have to purchase a new printer to fix this any help would be greatly appreciated:
1) Rebooted Printer
2) Installed new printer cartridge (2nd one) - really not happy about this as that represents almost $50 in HP ink
3) Checked venting - Not the problem
4) From Tools ran head cleaner - still only prints colors (or grey)
I've liked HP printers for a long time, but after reading the forums I'm really seeing an issue with the model I puchased. I don't mind purchasing HP ink and my printer isn't a high volume use printer so I expect it to last beyond 1 year 1 day.
I have the SN and product number available if a tech needs.
Chris

Hi @crfldf
Have you completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
If I hear back from you and you require further assistance, I will send you a private message to gather some information. If I send you a message, you can click the little envelope on the top right hand corner of the forums page to check the message;
- In support of Movember
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Similar Messages

My hp photosmart all in one 309a does not print PDF

I recently had to uninstall and reinstall the program, and now all prints fine EXCEPT Adobe PDF documents. Any Answers?
Thanks

Hi,
Sorry to take so long to reply. I was in San Francisco for the past week and only had my HP Touchpad with me. Try removing and reinstalling the HP Reader software program.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

PhotoSmart 6510 e All-IN-ONE Series HP Printer

My HP Photosmart 6510 e-All- In -One printer suddenly stoped coping, and delivers blank pages. When I print from my laptop the printer works but the quality is poor; printing faded out areas within the printed-out paper process. I tries cleaning the Pringheads, but got no resolve to my issue. Can anyone give advice on eliminating my problem?

When you replaced the printer cartridges did it clear up the problem?
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

HP OFFICEJET PRO L7680 All-in-One PRINTER does not print yellow color at all

Last week I understood that my Printer does not print at all yellow color.
All other colors and tests I made are ok.
I cleared printheads, made all printing tests, and diagnostic pages.
In every printing was missing the yellow color..
I changed the yellow catridge with another full one, and the problem persists..
PLS could any body help me?
Many tks
antpep

Welcome to the community @antpep
I understand your Officejet Pro L7680 is no longer printing in yellow for you, and I'd like to offer my suggestion that may help you!
Please click on the link below and try the steps in the guide.
Fixing Print Quality Problems for the HP Officejet Pro L7500, L7600, and L7700 All-in-One Printer Se...
If the yellow is still not printing for you and you reach the step to "replace the printhead", please consider contacting HP's technical support to see what your options may be with them in regards to a replacement part or unit.
HP's contact info:
If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada,: click here.
Have a wonderful weekend ahead and thank you for posting in the community
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Deskjet all-in-one F4440 will not print

My HP Deskjet all-in-one- F4440 will not print. I have put in a new color and a new black cartridge. It clanks loudly when it moves back and forth. Finally it stops and then pulls plain paper through as though printing on it - does this two or three times. then it pulls plain paper halfway through and stops. I have to tug and carefully pull halfway paper back out towards front to remove.

Hi there,
Could you provide the community with a little more information to help narrow troubleshooting? Are there any error messages or flashing lights? What operating system are you using?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP printer does not prit black and white if one of the color heads are depleted?

I bought a 7110 A3 printer and have had several problems till today. The first was that the printer does not print in A3 format if the system is not in Amrican English. Now I just swap the black cartridge and when I use this printer says that the yellow cartridge is over and it does not print anything even in black or white! The strange thing is that i never print anything in color, only use black ink! I'm almost throwing the printer out the window, i do not know how i got scamed again by HP . I had promised myself never to buy anything from this company anymore!

Hello,
Please see this link, it describes a bit about the issue you are seeing:
http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/Can-my-printer-print-BLACK-without...
I work for HP.

Printer does not print. Even the test page did not print. I put in a new cartridge.

Printer doesn't print.

adnerb wrote:
My printer does not print the computer screen says scanner failure. I have a HP Officejet 5610v All-in-One printer. The printer is connected with USB. The operating system is Windows Vista. Help!!
See the troubleshooting steps in this page.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Color LaserJet CP2025 / Windows 7(64bit)-Why the printer does not print color letters??

HP Color LaserJet CP2025 / Windows 7(64bit)-Why the printer does not print color letters??

Could be a lot of reasons. First try to print a supplies status page- If that prints with color on it, you have a driver problem.

Hp photosmart 6510 e-all-in-one printer

When I use 'print selection' on my new eprinter, the top half of the first line of the selected area does not print. The bottom half does print. This only happens when I use 'selection'.
I have spent a lot of time with HP tech support but don't think they ever really did understand the problem, and the solutions they suggested didn't apply to my problem. I hope someone here can help.
Thank you,
Sunylady

I hope you are doing well and sorry to learn that you are having this issue;
Can you share what operating system are you using?
is your operating system up to date and the printers firmware is as well?
If not please do that and let me know the outcome is a rare issue, but I will do my best to help you figure this out if possible.
Hope this helps;
RobertoR
and remember . . .
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

HP 7520 all in one printer does not print photos well-Does with my Windows machines

I have several computers. Everything works great with printer in Windows environment. I have an iPad and a MACbook PRO with Maverick 10.9.4. The photos are terrible when I print with either of these devices. It almost looks like a negative image. I have checked for updated drivers, etc for the MAC. The ink is HP and the levels are good. It works fine with my PC computers, but not my Apple devices. I have checked system preverences in the APPLE. It appears to be only the photographs. Text prints fine. Any suggestions?
This question was solved.
View Solution.

Hello cpsimon, and welcome to the HP Forums, I hope you enjoy your experience!
I see you're running into photo print issues. I would like to help!
I would suggest deleting the printer from your print system, using this document: Uninstalling the Printer Software.
Once you have deleted it, I would suggest verifying and repairing the disk permissions: About Disk Utility's Repair Disk Permissions feature.
I would also suggest running your Apple updates: OS X: Updating OS X and Mac App Store apps.
After the updates, I would recommend reinstalling the HP Photosmart 7520 e-All-in-One Printer Drivers.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Hp6110xi all in one printer does not print color

HP all in one HP 6110xi stop printing in color. This printer is 5 years old and has print color before. I update to the only drive online. Still nothing.

There is no cartridge expiration on the Officejet 6110 that would cause it to stop printing in color. The end of warranty date (as shown here) is simply the end of warranty, the cartridge may continue to be used after that date.
There are a few things to check: what happens when you select a color copy? Are there any error messages? Does the printer go through the motions of printing but with a blank page?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Hp all in one F2400 will not print!!

my printer will not print, all it will do is feed multiple pieces of paper through and print nothing and eventually getting jammed also the printer cartlidge goes back and forth making loud noise. i have no idea what could be wrong, it worked fine a few days ago. any suggestions would be appreciated.

I would try running the HP Print Diagnostic Utility. Go to http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-91788-1&lc=en&dlc=en&cc=us&...= and see what part fails.
The PDU checks the connectivity, spooler condition, online status, device manager, print queue, ports, driver, conflicts, and default printer.
Although I am an HP employee, I am speaking for myself and not for HP.
If I have resolved your issue, feel free to provide Kudos and make sure you mark this thread as solution provided.

Printer does not recognize new ink cartridges

The printer stopped printing in black even though I did not receive a low ink indicator. I checked the display screen and there was nothing showing in the black or photo columns. The cyan, magenta, and yellow all have colors showing with a yellow warning triangle toward the top. I went ahead and replaced both the black cartridge (564XL ) and the photo cartridge (564). The display screen still does not indicate an ink level in either slot and it does not print in black.

Hi - First question - are you using HP cartridges or are they refills. If they are refills, you'll want to try an genuine HP cartridge. If you are using HP cartridges, try resetting the printer:
Reset the printer:
CAUTION:
Do NOT perform any other type of reset on the printer before the ink initialization process has been completed.
Without turning the power off, remove the power cord from the back of the printer and from the wall socket.
Wait 30 seconds and reconnect the power cord to the printer and to the wall socket. Turn the unit on if it is not already turned on.
Check the printer for the error message. If the error message still displays, go to the next step.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

When printing on photopaper with HP PSC 1510, the top part of the print does not print.

When I try to print on photopaper with PSC 1510, it does not print the top part of the print - the paper seems to get feeded well. It looks like it somehow moves the printing area 10 cm higher on the document, so the pictures are cut in the middle and the top part is not printed. This varies - printing using the Windows image preview didn't cut off as much as Open Office's Writer.

As long as your cartriges are full, put a photo on you desktop, highlight it , click COMMAND P and the print preferences window should drop down, and select your printer and photo paper.

Will not print b210 new black cartidge installed test run does not show black ink

It will not print, I replaced the black ink cartidge and it says it is full now, but when I ran a report, it doesn't record any black ink and it will not print. We have tried three differnent black 564XL ink cartidges.

lf you figure out what to do please share...We tried three different cartridges. It scans fine, but will not print.i I rebooted it several times too....what is the batch number on your cartridge?I'm wondering if it's just a bad baTch. We tried two different Staples stores, where did you get your cartridge?

HP Photosmart 6510 e-All-in-One Printer Does Not Print Black Ink

Similar Messages

Maybe you are looking for