Hp photosmart 6510 e-all-in-one printer

When I use 'print selection' on my new eprinter, the top half of the first line of the selected area does not print. The bottom half does print. This only happens when I use 'selection'.
I have spent a lot of time with HP tech support but don't think they ever really did understand the problem, and the solutions they suggested didn't apply to my problem. I hope someone here can help.
Thank you,
Sunylady

I hope you are doing well and sorry to learn that you are having this issue;
Can you share what operating system are you using?
is your operating system up to date and the printers firmware is as well?
If not please do that and let me know the outcome is a rare issue,  but I will do my best to help you figure this out if possible.
Hope this helps;
RobertoR
and remember . . .
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

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