HP Photosmart 6510 not printing or copying

I have an HP Photosmart 6510 printer that will not print or copy correctly. So far, I have cleaned the printhead which did not do anything and tried to align the printer cartridges but that has failed. Now what can I do?

Hello @LizardLover,
Welcome to the HP Forums!
I understand your Photosmart 6510 is not printing or copying correctly. I will do my best to assist you! Just to clarify, are you unable to print or copy black or color ink?
Make sure you have followed this entire HP document on Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems. Please make sure this printer is plugged into a direct wall, not a surge protector. I just want to see if this makes a difference. I will be looking forward to hearing from you. Have a great night!
I worked on behalf of HP.

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Photosmart 6510 not printing photo in colour

I have a Mac OS X 10.8.4 and I am new to it. I have a photosmart 6510 wireless printer, and I am trying to print off a colour photo. Each time I print, the printer goes through the motions of printing and it sounds as though, it is printing - quite slowly, which is the norm for photo's. However, when the machine has finished, the photo paper is completely blank, can any one tell me what I am doing wrong? have checked my ink levels and each cartridge is almost half full. Thanks for any help you can give me

I am having the same problem... I have a Mac OS X 10.7.5 and a photosmart 6510 printer, and I am trying to print a color photo on 4x6 photo paper -- I have done this before with no problem from various applications. But now, each time I print, the printer goes through the motions of printing and it sounds as though it is printing, but when it's finished, the photo paper has come out completely blank. The ink levels are each over half full. I would really appreciate an answer - I have used all manner of troubleshooting using the standard HP Photosmart printing guidelines and nothing has worked.

HP Photosmart 6510 not printing black ink.

My printer will not print black. I cleaned the printer heads I thought. The screen read cleaning cartridges. Is that the same thing as the printer heads? At any rate, it didn't work. Tried to copy a page in black. Paper came out blank.

Hi everyone, Welcome to the HP Forums! I noticed that your HP Photosmart 6510 is not printing black ink. I am happy to help! Please see this guide, Printer Prints a Blank Page or Does Not Print Black or Color Ink, and watch this video: If this does not resolve your issue, then the printer will need to be serviced/or replaced. Please contact HP, phone support for further assistance. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector. Best of luck! “Please click the Thumbs up icon below to thank me for responding.”

HP Photosmart 6510 not printing black after cartridge cchange

I see the issue of not being able to print in black after a black cartridge change is not new. This is not the first time I have change the black cartridge but it is the first time I had this issue arise. I have followed the various peices of advice and troubleshooting suggested to no avail.
Troubleshooting done thus far:
Remove and reseat black ink cartridge
Run Clean Printer head tool several times...first used printer menu and then a few times using HP tool on PC
Run align print heads several times...first used printer menu and then a few times using HP tool on PC
Black either does not print or is very light, almost illegible. Any other troubleshooting techniques?

For the Photosmart 6510 the troubleshooting steps in the document here may help. Especially make sure the vents are cleared. If that does not resolve the issue then resetting the printer as described in the post here may help. If this does not resolve the issue then read the entire thread here and try requesting reset instructions.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Photosmart 6510 not printing black

I'm having issues with my Photosmart 6510 All-in-one. It won't print black ink. The ink level says it has ink in the cartridge. I've tried running the clean printhead and Align printer apps to no avail. I replaced the cartridge. Still nothing.
What gives?
Running on an HP P6310Y Pavillion PC with Windows 7 Home Premium

Hello VideoBandit,
Welcome to the HP Forums.
I have done some research and I suggest we try this document that deals with when the Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Please feel free to write me back if you are still having issues or if you have any additional questions.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Photosmart 6510 not printing in black

My 6510 recently stopped printing in black. (It is out of warranty.) I have tried most of the ideas posted in this forum, including multiple cartridge cleanings, deep cleanings, and various reboots. As with another poster, when I try to realign, the printer consistently fails after the blue cartridge.
When I did my last couple of test prints, I notice that if I put the text in very large print (72 or bigger), black text will appear in faint grey. Other text on the same page is not visible.
Any more suggestions?

Hi 1979hydepark,
Thank you for visiting the HP Support Forums! I see you have recently changed the black cartridges on your HP Photosmart 6510 and are not able to print in black. You have cleaned the printhead and also tried the recommedations on the Forums with no success.
I would like you to complete ALL step listed here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, please follow the troubleshooting steps in order, even if you have already previously tried the recommendations.
Let me know the outcome, if you are still not able to print in black ink please reply back with your Country/Region as well as your Warranty Status- Click here to find out
I hope to hear from you soon.
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Photosmart c310 not printing or copying color

hi, my photosmart c310 is not printing color even though settings are correct on computer and cartridges are full. i tried to photocopy a color doc and it wouldn't even copy in color. I don't know hwere to look to fix. thanks

The page here may help.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Hp photosmart 6510 not printing black

Printer just stopped printing black. seems to be a major problem with these printers. curse you HP. Thought i was doing right by going with you to replace my other printer.
This question was solved.
View Solution.

For the Photosmart 6510 the troubleshooting steps in the document here may help. Especially make sure the vents are cleared. If that does not resolve the issue then resetting the printer as described in the post here may help. If this does not resolve the issue then read the entire thread here and try requesting reset instructions.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Photosmart 6510 not printing black ink

I just replaced a couple cartidges in my 6510 printer today and the black ink is not printing. The other colors are printing fine. I have cleaned the printer heads about 8 times and tried to align the cartridges 3 times. I have swapped black cartridges with another printer to rule out a bad new cartridge. I have reset the printer by unplugging it and plugging it back in. The printer is not in warranty and had been working fine, but then suddenly stopped printing the black ink. What else can I try?

@gf_printer
Sorry to hear this, I'll follow up for you
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Photosmart 6510 not printing black ink! HELP!

Hello,
Not printing black in. Cartridge is installed correctly. I went through the document that was post "black in not printing" (e.g. cartridge is not clogged, orange cap is off, etc.). I've cleaned printer heads 4 times. I've reinstalled drivers. Nothing.

Hi @emailtracylbrow,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 6515, you are unable to print in black ink after replacing the cartridge.
Please make sure you have not missed anything here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in as well as the product Warranty status: HP Warranty Checker
I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP Photosmart 6510 not printing black ink at all, spitting out blank pages

Hey,
My printer was working til I switched black cartridges cuz I was very low on ink and then tried to print and it won't print anything that is black or even greyscale, colors are working fine but I don't have enough color ink to print the documents I need for school. I have tried cleaning printheads multiple times, tried venting the cartridge and everything, don't know what to do, HELP !!!
This question was solved.
View Solution.

Hi @Rmrrgc
Have you completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
* Important > Please include your country/region in your next post. Thanks.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP Photosmart 6510 not printing in black

i HAVE TRYED YOUR SUGJESTION MULTIPLE TIMES AND THE PRINTER WON'T ALIGN AND I STILL CAN'T PRINT BLACK. i have almost burned through an intire set of cartriges trying to fix this issue please help. cant afford to buy new printer.

What suggestions have you tried? I would suggest the steps in the document here. If this does not resolve the issue a hard reset (turn on the printer, then unplug the printer for about a minute without turning the printer off, then plug the printer back in and turn it back on) may help.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP 6510 not printing black ink

I bought a new black ink cartridge a few weeks ago, installed it, but I hadn't had a chance to print anything until tonight. It worked before I installed the new cartridge, and now it doesn't print black ink. (It is an HP cartridge) I have done all of the test and whatever and the colors work fine, but the black is not working. I tried a hard reboot, and still nothing. Any ideas on what it could be?

Hi,
There are many suggestions on the following links:
http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/Photosmart-6510-not-printing-in-bl...
http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/hp-photosmart-6510-won-t-print-bla...
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Photosmart 6520 not printing black.

I'm using wireless printer Photosmart 6520, not printing or copying in black. Replaced with new cartridge and still
Does not work.
This question was solved.
View Solution.

Hi @Mtimmer
I see you are having troubles with your black ink.
Please ensure you have completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages. Although I hope this resolves the issue, it might not. As you have a 6520, If the issue persists, I would suggest calling HP Phone Support even though the printer may be out of warranty as you may require a replacement printer. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
Please let me know if the document resolves the issue, or if you called HP and the outcome of the call. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Dell Dimension desktop sometimes won't communicate with my HP Photosmart 6510 wireless printer

At random times, when trying to print from Dell Dimension desktop to HP Photosmart 6510 wireless printer, I get a message that the computer can't communicate with the printer. The printer shows that it is connected to the Internet. I haven't changed any settings. Each time this happens, I unplug the printer and router, but it doesn't fix the problem. After about 20 minutes or so, it prints normally. It always happens at the most inopportune times. Any suggestions about how I can keep this from recurring?

These settings are for setting up your wireless printer to stay connected to your router, keeps wireless devices better connected and makes your router secure and hack proof.
1. Set a static IP in the printer (see step 6) outside the DHCP range of the router (check your manual).
2. Verify in the printer that 'Auto Off' is disabled. Use the Embedded Web Server (EWS) by going to the
    printers IP address in your browsers address bar, click Settings Tab/Auto Off. Or use the Printer
    Assistant, Printer Home Page (EWS).
In the router: (Refer to your router manual for information)
3. Use a fixed wireless channel like 1,6 or 11, never 'auto', try channel 1 first then the rest.
4. Set router to 20Mhz only, or 145Mbps depending on router.
5. Always use WPA2-AES (Personal) encryption, but you can try ‘mixed’ mode.
6. Disable WPS and never use it and disable UPnP for the routers security. Nobody can hack your
   system now and helps with wireless connectivity (if you want to know why, search the web).
7. If you have a dual band router (2.4Ghz and 5.0Ghz bands), make sure the SSID’s are NOT the same,
   they must be different for all bands, even for any Guest networks.
8. Save all settings. Power off both, wait 5 mins. Power on router wait 3 mins.
9. Power on printer and verify it reconnects to router.
Windows 7/8/8.1   Is Network Discovery on or off?
Control Panel\Network and Internet\Network and Sharing Center\Advanced sharing settings.
Under Home or Work (current profile) \ Network Discovery.
Select "Turn on network discovery" and save changes.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

HP Photosmart 6510 not printing or copying

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