HP Photosmart 6510 Scanner in Use but isn't

Error Message 'The Scanner is in Use. Please wait until your previous task is complete and try scanning again.'
However there is no job in progress. HP Scan Doctor shows nothing and latest device software is installed. Can get it to scan 1 page at a time from the laptop but won't scan at all from the printer.

Hello again Nick56,
I would suggest that you contact HP Total care anyway. You may be surprised at what offers they may have available for you.
Thanks again for your time.
Cheers,  
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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    Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    The Great Deku Tree
    I work on behalf of HP.

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    Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
    Click "Accept as Solution" if it solved your problem, so others can find it.
    Although I am an HP employee, I am speaking for myself and not for HP.

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    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

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    This question was solved.
    View Solution.

    What kind of attachement are you sending?
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    Although I am not affiliated with HP, please give Kudos if I've answered your question

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    @2jjunior 
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    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • HP Photosmart 6510 not printing black after cartridge cchange

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    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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