Hp Photosmart 6510 scanner wont let me scan to computer

My Hp Photosmart 6510 scanner wont let me scan to my computer, when I try to scan the printer screen pops up a message saying " make sure the printer software is installed on your computer. and that "scan to computer" is enabled via the printer software" my problem is that idk where to get the software at all and how to set it up can someone please help?

http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&dlc=en&product=5058336
click software & driver downloads and select your OS

Similar Messages

  • How do I fix an error message of "failed to open a session on this devices" for my HP photosmart 6510 scanner?

    how do I fix an error message of "failed to open a session on this devices" for my HP photosmart 6510 scanner?

    Hello Kwastfamily,
    It sounds like you are unable to print from your computer to your printer. I would run through the troubleshooting steps in this article:
    Troubleshooting printer issues in OS X
    http://support.apple.com/kb/ts3147
    Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
    Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
    Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
    Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
    Delete the affected printer, then add the printer again.
    If the issue persists, try these additional steps:
    Reset the printing system, then add the printer again.
    If the issue still persists, reset the printing system again.  Download and install your printer's drivers. Then, add the printer again.
    Contact the printer vendor or visit their website for further assistance.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • My new labtop with windows 7 will print but wont let me scan with my wireless officejet 6500

    my new labtop with windows 7 will print but wont let me scan with my wireless officejet 6500.
    i can print and scan with my pc with xp

    willie521,
    If you are having trouble scanning with windows 7 you can run this print and scan doctor. It will help diagnose and resolve many printing and scanning issues. Let us know if this helps !
    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c03275041&cc=us&dlc=en&lang=en&lc=en&product=379​...
    If I helped you at all it would be great if you clicked the blue kudos star!
    If I solved your post please mark it as solved to help others.
    I'm a printer tech with HP.

  • Wont get past "configuring updates stage 3 of 3 0%" and wont let me log into computer..HELP!!!

    heres a picture of the screen i keep getting.
    -HP Pavilion dv6700 as you can see its home premium
    i kept getting a vista spyware alert saying i had 34 infected files and wouldn't stop and i also tried updating some things on my laptop while i updated to the new internet explorer 9. around 12noon today i rebooted my laptop to get all the updates to work and i got this configuring updates screen and was like ok. it kept going. it does it for a while, shuts down and restarts and goes back i didnt think anything was wrong made it to stage 3 and wont stop and move on from 0%. its now 10pm and its been doing it all day. ive tried shutting it down and rebooting myself but no matter what i do, it wont let me access my computer to do anything. i have avast virus protection but it said it was unable to move viruses to chest i pressed repair and it said it was postponed until next reboot so i did it this morning and figured its taking so long maybe because its trying to repair them but im sure it doesnt take 10 hours...im extremely upset. someone please help. and also, anyone know how i can get the viruses out? i dont have money for a better protection right now so im using my moms computer but she works on it so its hard. hp said they cant help because my warrenty is up, was a 1 year warrenty, got laptop in 2008 and warrenty expired in 2009. please help me.

    After installing updates from Windows Update, you may get into a Reboot loop where you machines gets to “configuring updates 3 of 3. x% complete” then freezes or reboots.
    Solution: 
    1a. Boot from the Windows System Repair Disc and choose the repair option in the lower left hand corner, choose System Restore, and select a Restore Point predating the attempted installation of the updates.
    1b. If you don't have the DVD and the Vista/W7 came preinstalled on the machine, boot to the Recovery Environment using F8 at the HP logo during boot, choose "repair your computer" from the list, let RE load and do a system restore from there.
    If restore fails, load the recovery environment command prompt and enter:
    Del C:\Windows\winsxs\pending.xml
    exit recovery environment and restart the pc, you may get 3 of 3 again but be patient, the desktop should load. Create a manual restore point and Turn off Windows  Automatic updates until you can figure out which update caused the loop.
    If you get it booting again:
    You may be infected
    Follow the order given below to disinfect your PC
    1.) On a PC that is Not infected, Make a boot AV disc then boot from the disc on the Infected PC and scan the hard drive, remove any infections it finds, I prefer the Kaspersky disc myself. The New 2010 Kaspersky disc can update the AV dat files if you are connected to the internet at the time of scan and is suggested to update before the scan.
    http://www.techmixer.com/free-bootable-antivirus-rescue-cds-download-list/
    2.) Then boot into Windows:
    Install free MBAM, run the program and go to the Update tab and update it, then go to the Scanner Tab and do a quick scan, select and remove anything it finds.
    http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
    3.) When MBAM is done install SAS free version, run a quick scan, remove what it automatically selects.
    http://www.superantispyware.com/download.html
    These last 2 are not AV softwares like regular Anti Virus Software, they are on demand scanners that only scan for nasties when you run the program and will not interfere with your installed AV, these can be run once a day or week to ensure you are not infected. Be sure you update them before each daily-weekly scan.

  • I bought a season of shows and i can't seem to watch some. It wont let me on my computer or Ipad.

    I bought a season of shows and i can't seem to watch some. It wont let me on my computer or Ipad.It will only let me wath like 30 seconds of it.

    You need to place your iPod in recovery mode and then restore the iPod via iTunes on your computer.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • HT1420 I've tired everything and it wont let me authorize my computer. What can i do?

    I've tried everything and it wont let me authorize my computer and i dont want to lose all my music what can i do?

    It is in the store menu at the very top of your computer screen.
    Open itunes.  Click the word Store at the top of your computer screen, next to File, View, etc.
    If you do not have a menu bar then click Control - B

  • Photosmart 6510 scanner broken?

    My scanner is having the same issue.  I would love to know the steps to reset it!  Thank you.

    Hey @BearLakeNate ,
    Welcome to the HP Forums!
    I see you're having problems with the scanner on your PhotoSmart 6510.
    Can you tell me a little more about what is happening? Are you getting any kind of errors, is there physical damage to the glass or plastic, does the scan output look poor (streak, blurry, all black, blank, etc...)?
    A good test to see if the issue is hardware related is by performing a copy. Place an item in the feeder or on the glass and press the Copy button on the screen. Black or Colour is fine, unless the issue only occurs on one or the other.
    If you are dealing with a scan or copy quality issue please follow the steps in this guide: Vertical Bands, Lines, or Streaks in Copies or Scans.
    If the copy comes out OK we can safely say the hardware is fine, and you're looking at a communication or software issue.
    If a copy fails, reset the printer. Remove the power cord from the back of the product while it is still on. Wait at least 30 seconds and reconnect the power cord. It should turn itself back on. Test the copy function again after the reset.
    If after a reset you still cannot copy ensure the printer is plugged directly into a wall outlet. Sometimes the printer does not get enough power when connected to a power bar, surge protector, or UPS, and will always work best when connected directly to a wall outlet.
    If you have attempted all of these steps and are still unable to produce a copy update the printer firmware. You must have a USB connection to do this. You can download the firmware update utility for your printer here: HP Photosmart 6510 e-All-in-One Printer - B211a Drivers.
    If you can perform a copy fine, let me know which operating system you are using and we will go from there. To see which version of Windows you are using click here: Which Windows operating system am I running?
    I look forward to your reply!
    Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    The Great Deku Tree
    I work on behalf of HP.

  • Hp photosmart 6510 scanner issues

    Hi
    We have an HP Photosmart 6510 which used to scan fine but now all that it is producing is a document with lines across it (vertical like a huge bar code). Any ideas how to get it to scan the actual document? Thanks very much

    Hello, 
    Please perform all the steps that are applicable. 
    Click HERE to access the steps. The document refers to Officejet pro 8600, but you may try all the steps that are applicable to Photosmart 6510.
    If issue still persists, contact HP Tech Support as the printer would require a service. 
    If you are from USA and the printer is Out Of Warranty, you might be provided with a Trade in Option.
    If you are in US , the toll free # is 1-800-474-6836 .
    If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
    Regards,
    Jabzi
    Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
    Click "Accept as Solution" if it solved your problem, so others can find it.
    Although I am an HP employee, I am speaking for myself and not for HP.

  • It wont let me authorise my computer

    i just bought a new mac book pro and it wont let me authorise my computer

    Authorization and Deauthorization
    See iTunes Store- About authorization and deauthorization for Macs.
    See How to Authorize or Deauthorize iTunes | PCWorld for Windows.
    In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it.
    More On De-authorizing Computers (contributed by user John Galt)
    You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
      1. Open iTunes on a computer
      2. From the Store menu, select "View my Account..."
      3. Sign in with your Apple ID and password.
      4. Under "Computer Authorizations" select "De-authorize All".
      5. Authorize each computer you still have, as you may require.
    You may only do this once per year.
    After you "de-authorize all" your authorized computers, re-authorize each one as required.
    If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

  • HP Photosmart 6510 Scanner in Use but isn't

    Error Message 'The Scanner is in Use. Please wait until your previous task is complete and try scanning again.'
    However there is no job in progress. HP Scan Doctor shows nothing and latest device software is installed. Can get it to scan 1 page at a time from the laptop but won't scan at all from the printer.

    Hello again Nick56,
    I would suggest that you contact HP Total care anyway. You may be surprised at what offers they may have available for you.
    Thanks again for your time.
    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • HT1420 Itunes wont let me authorize this computer as I already have others. However, I no longer have those computers. What do I do to get this one authorized?

    Please help me out guys.
    Itunes has updated and now it wont play my purchased items because this computer isnt authorised.
    I no longer own the other computers that I have authorised, so I'm not too sure how I get to start again.
    Very frustrating, listening to one song and then it stops, because its not authorised to play the next song.
    Thank you
    Bec.

    Deatuhorize all
    iTunes Store: About authorization and deauthorization

  • Itunes wont let me authorize my computer

    everytime i am asked to authroize my apps it comes up with error... please help

    What does the error message say? (Precise text, please. Include error message numbers if you're getting any.)

  • 8620 won't scan to computer

    My printer will not scan to my computer. I have gone into the hp utility app and trie to "enable scan to computer" and it says  "The HP software required for Scan to Computer could not be located on this computer. Please download and install the latest HP recommended software for your device from http://www.hp.com/support, and then try again." I have followed the link and re-installed my software twice and installed hp scan too but it still wont let me scan to computer. I have the absolute most recent software and it still tells me scan to computer cannot be enabled. Please help me!!

    Hello mcason5,
    Regarding the 8620 not scanning into the Mac 10.10, I would like to see if I can help. I assume that you are using Wireless connection, is that correct?
    I dug up some scanning troubleshooting steps you can try: A 'Computer Not Found' or 'Connection Error' Message Displays for HP Officejet Pro 8610, 8620, 8630,...
    Give those a try and reply back with the results.
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Computers not listed when I press Scan then Computer

    Photosmart C310a. When I press Scan then Computer on the printer control panel only one of the three computers on my home network is listed. The computer that is listed is running XP Home SP3. The computers that are not listed are running XP Pro SP3 and Win7 Pro 64 bit with all updates installed. What would prevent the other two computers from appearing in the list? Thanks.

    See "Hang at exit":
    *http://kb.mozillazine.org/Firefox_hangs
    See "Firefox hangs when you quit it":
    *https://support.mozilla.org/kb/Firefox+hangs

  • Photosmart 6510 I want to scan multiple photos then separate them into albums

    Photosmart 6510 ,can I scan multiple pictures then create albums from the files I scanned into IPhoto.? I tried but could not download individual pictures off the photo I scanned.
    This question was solved.
    View Solution.

    Your welcome Oldpro, please make sure to come back and let us know if this was successful for you. It makes it easier for the community members who may experience the same issues find a resolution.
    Thanks Al!
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Maybe you are looking for

  • Windows 7 and Director - compatibility issues?

    I have the old Macromedia Director 7 and Lingo which worked great on XP and Vista - unfortunately it won't work at all on my Windows 7 Home Premium!  I also have Adobe PageMaker 6.5 which also does not like Windows 7 (but as it worked well on the pre

  • How to fetch this field for my report?

    Hi., In my system I am having one zprogram, where.., If we enter F1 and F2 in the first screen we can present with second screen where we can have details... In that details we are having F3 field(Say). So this is not standard program. and for first

  • Concate values in Trigger

    Hi, I am trying to store the changed value in my trigger to a variable. It seems that i cant do a concate with a bind variable to a string variable. Is there any workaround for that? Attached is a snippet of code. CREATE OR REPLACE TRIGGER Trigger_Te

  • Computer does not startup after canceled software update

    I was installing the newest version of leopard. It seems as though leopard installs the update while the computer is starting up (?), as opposed to tiger, which downloaded the update while the computer was still on. anyway, i was feeling impatient an

  • ActiveX for Mac ?

    Not sure if this is the right area but here goes. At work I have one webpage for time tracking using Enterprise Project Manager - of course MSoft... - that I can't get a mac browser to work with. Only 1 out of many, but shortly to be more as IE is no