HP Photosmart 6515 printer

Ever since I had the ink cartridge's refilled, my photo prints are printing out pink and orange. I am trying to scan and print old black and white photo's.
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Hello KD1977,
While re-filling ink cartridges may seem like a good cost cutting measure, sometimes the output is less than desired. I've included a couple of links below that may assist with this.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02907259&tmp_task=solveCategory&cc=us&dlc=en&la...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00206040&cc=us&dlc=en&lc=en&product=5191794&tmp...
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Photosmart 6515 prints in any color but black

I replaced all the ink cartridges and I don't get any black ink. I have tried removing and reinstalling the black cartridge, installing another black replacement and running the clean heads process. Is it likely that the problem will be solved by replaceing the printhead?
I viewed the video for replacing the head. It looks pretty simple, but the demo printer was a different model and access doesn't seem as easy on the 6515 model.
Thanks for any comments,
Rick

Hi rbk1944,
I understand the black cartridge in your 6515 will not print. Please do not attempt to replace the printhead, instead please complete all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages. Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
Please also include your country/region in your next post. Thanks.
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Sunshyn2005 - I work on behalf of HP

Photosmart 6515 prints too small

I have a Mac book Pro and lately when I try to print a document from the internet is prints bits and pieces of the page over several pages and very small print. For example, I tried to print a boarding pass today and it printed parts of it over 4 pages. How do I fix this? Thanks.

First of all, I apologize you are having issues. I would start by performing a hard reset. This is leaving the printer on and unplugging the power cord for thirty seconds.
When a solution is found please mark the post that solves your issue.
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Although I work for HP, my posts and replies are my own opinion and not those of HP
Sammantha, Printing Agent
I work for HP.

Photosmart 6515 Wont Print Black Ink

I too am having the same problem as everyone else. I have had 3 printer from HP and always bragged about how good they are...All of a sudden 2 of the 3 went bad...the HP 6515 wont print the black ink, as well as the Photosmart B209.
I spent over $100 on ink for both of these and they wont print...I tried all the little suggestions.
This will be my last HP when the new one I purchased a few months back goes out. I think that is why they are $100 machines...they only last 1 year and you have to go buy a new one...
Very dissapointed!!!

The post here may help resolve the black not printing issue with your Photosmart b209a printer.
I have asked for an HP Support agent to take a look at your Photosmart 6515 case.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Photosmart 6515 doesn't print black ink after installing new HP cartridges

I have read multiple topics on this very issue. I have followed all recommendations posted by the support staff responding. It started out as printing the black in streaks. Multiple system print head cleanings did not work. Now all of the sudden, there is no black printing. Ensured the print cartridge were vented properly, ran the clean function approximately 6 times. Checked warranty and of course it's expired. I would really like to get this resolved. Tired of buying a disposable printer every 2 years.
I live in southeastern Virginia.

I am having the same problems with the photosmart 6515. Put in new cartridge and now will no longer print black. Tried everything suggested. Nothing works. I am frustrated and disappointed in this product.
BTW - I live in the U.S., in Virginia ... and I am a lawyer and am thinking seriously of a class action lawsuit after seeing how many hundreds of people are having this SAME problem with no solution from HP.

Printing photos from the HP Photosmart 6515- won't pick up the photo paper

I am trying to print photos from my HP Photosmart 6515. I have loaded the photo paper as the videos show, but the printer does not want to pick up the photo paper. I keep getting an error messge that says I am out of paper. If I put regular paper back into the printer, it will print on the regular paper, but not the photo paper. What am I doing wrong?

Hello jackie4,
I understand you are getting an 'Out of Paper' error when trying to pick up photo paper on your Deskjet 3515. I would like you to go ahead start troubleshooting An 'Out of Paper' Message Displays on the Control Panel and the e-All-in-One Does Not Pick Up Paper ....
Please let me know if this was successful at resolving the error message, if you require more assistance I would be happy to help.
Thanks,
HevnLgh
I work on behalf of HP
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Temporary work around solution to no black print Photosmart 6515

After exhaustive research I am passing on a work around that actually got the black back: change your 6515 driver to a Photosmart 3300 driver. No color, but it prints black now. If anyone has a driver that works better please let me know!

The black ink used in the Photosmart 6515 is pigmented and not compatible with photo paper. Do you have photo paper selected in the Photosmart 3300 driver settings? In this case it would appear black is printing but the printer will actually use the dye based color inks to mix and make "black".
I see from your other thread that you have gone through the standard troubleshooting steps and black is not printing properly on your test pages. I will ask to have one of the HP Support folks step into this thread, they may have other alternatives.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Printing photos on HP Photosmart 6515 from HP Photocreations

I created a Christmas Collage Print on HP Photocreations. However, when I try to print on my HP Photosmart 6515 it will not allow me to print on 5x7 photo paper. Can I do this, or am I limited to printing on paper only?
Is there a way to save a jpg of the image and print it that way? I've spend several hours trying to trouble shoot and am frustrated. Thanks!

Sorry, I have to say I have never used Photocreations, but are you saying it doesn't give you the option to use the system print dialog (which would give you the option to select a paper size from a long list including 5x7), and it let you create 5x7 collage but not print 5x7?
Do you have the hp driver installed? Which OS are you working on?
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No black on Photosmart 6515

ser no CN1B5437GB
purchased in Dec 2011
HP computer running Vista
problem: no black suddenly. all other colors OK. MIght have had some earlier black spottiness issues, but this failure was sudden. changed the cartridge with HP new black cartridge. have reset printer. went to factory defaults. clean printhead several times. when I run alignment test, it says cartidge alignment is not "optimal" but OK to proceed. I did not waste the ink. ideas?

The solution I linked to is the page specific to the Photosmart 6515. Those are the steps most likely to solve the problem for you. It includes steps for ensuring the vent is clear. That's covered in the document in the link. Did you already try that step? The last solution would be to check to see if your printer is still in warranty and service or replace the printer.
I am an HP employee.

Custom page sizes for Photosmart 6515

Just unpacked a Photosmart 6515. Running on old xp desktop computer.
My main item I print is 5.5"x8" but the custom option is grayed out. went to properties through the main printers/faxes set up and no option there either to set up custom sizes.
Is there seriously no option to print custom sizes? im not asking for boarderless. and all other hps I have had have always let me easliy set up this size.
Down to the wire for Christmas, don't want to have to return it and start over.
Please Help
-Frustrated

I was able to fool the printer by changing my paper size for the document to an A4 (actual size is 5.8" x 8.3"). Did some test printing on a scrap cut to 5.5 x 8.5 to see how it printed. Tweeked the layout a little and got it to do what I wanted. Would probably work for your 5.5 x 8 as long as you are not printing edge to edge.
Hope this helps. I've NEVER had a printer that did not allow a custom size. NOT HAPPY about the lack of feature. If anyone can tell me how to put in a custom size for this printer model, PLEASE POST IT!
Merry Christmas!

Photosmart 6515

Hi,
Everytime I swap out my printer cartridges, I get an error that one of my cartridges appear to be missing or damaged. I can get the error message to switch cartidges, it may say black first...but then I pull them out and put in yellow last and then it says the yellow has a probem.
I can not run any diagnostics or printer head cleaning as the main screen on my printer has the error message that I can not get beyond.
I have manually cleaned the contact points as well,
any ideas or suggestions would be greatly appreicated.

Welcome to the forums @linbin63 ,
I noticed your post about the cartridge errors you're seeing on your Photosmart 6515. It sounds to me like you have tried the necessary troubleshooting steps for this issue, and I would suggest looking over the guide I posted for you below to make sure all of the steps have been attempted. If the problem continues, your best bet would be to call us directly to discuss your printer options with HP from there.
Ink Cartridge Problem: 'Incompatible Ink Cartridge' or 'Indicated Ink Cartridge Must Be Replaced' Me...
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a terrific Tuesday!
R a i n b o w 7000I work on behalf of HP
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Photosmart 6515 disables scanner from 1 computer wired to router.

Photosmart 6515 disables scanner from 1 desktop wired to a wireless router. Wireless laptops are fine. Computer won't load web pages while scanner is disabled. Can only enable it again by restarting the computer. If I choose USB connection from printer to desktop then the 6515 is not web enabled. Reloaded printer software & connection wizard. Ran HP Print and Scan Doctor with no errors being found. Windows XP operating system. No changes except Photosmart C700 to 6515 printer. Disabled firewall & problem persists.

OK, thanks for that. Let's leave the USB cable disconnected for this experiment.
Lets set a static IP AND an external DNS for the pritner:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS. This is Google DNS. You can choose another external DNS if you wish.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
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Printhead / ink issues with 5-month-old Photosmart 7525 printer

It seems that my HP printer "bad luck" has not changed -- at all! After having lots of issues (and not being able to resolve them with a Photosmart 6515 this summer), I bought a Photosmart 7525 in July.
I do not print photos or color ink a lot, but when I do, I need for the color and quality to be very good. But it seems that I cannot rely on my HP printer to do that for me. I end up spending hours of time just TRYING to get something to print. I end up wasting a lot of ink and paper, but usually still have a less-than-satisfactory result -- if I'm able to get anything to print at all!
Two weeks ago, my daughter needed pictures printed for a school project. The pictures started to, print, but then it looked like some of the ink colors were running out. However, the ink status said the ink cartridges were fine! I replaced several of the ink cartridges anyway, but still the photos WOULD NOT print out correctly. I ended up having to save the photos to a thumb drive and take them to a drug store to get them printed for her project. After that, the printer would not even print BLACK ink!
However, the next day, the printer started printing color again - mysteriously.
Yesterday, I had some more photos to print. I had the same issue. The first photo printed fine, but after that, only the first third of the photos would print -- the rest were missing part of the other colors. My printer did not show any low ink -- at all. I had all "genuine" ink cartridges, too! I've never used anything except HP ink.
I am beyond discouraged! I actually talked to an HP rep at Best Buy yesterday, who recommended an HP Envy printer, but it is a tri-color cartridge. He said the problems with 7520 series were because of the way the printhead is designed (really)!
So I'm ready to just buy a B/W laser printer and give up on ink jets. I wish I could get by without even having a printer at home, but now the schools expect us to print out everything at home these days that they send us via e-mail. Since I end up having to go elsewhere to print photos anyway, maybe I just need to forget about printing photos at home entirely.
So I will be returning my printer. If anyone has a suggestion on what to get in its place, please let me know. The 7525 was almost $150, so it was not a cheap printer.

Thanks for your help RnrMusicMan, but I've already returned the printer to Costco, and they did refund my money.
The printer was only five months old. This is the third Photo"smart" printer I've had major issues with in less than four years. I guess I'm not very smart to keep trying -- or hoping for a different result.
Unfortunately, I still have a bunch of 564 ink cartridges that I can't use -- some I opened trying to get this printer to work, and some unopened.
I bought an HP Envy printer on Sunday from Costco that takes the 61 XL cartridges, but I took it back yesterday without even opening the box. My spouse told me I was crazy for even thinking about trying again. And with a tri-color cartridge, it will just be a problem with one color running out.
So for now, I'll just use our old Kodak printer or plan a little further ahead and have the photos printed outside. Every time I have a project to print, my HP printer does not print for me. I spend hours of time, waste lots of ink, paper and money, and still end up having to go elsewhere to get them printed. So, I just need to do that and forget about printing them from home!
The HP rep that was at Best Buy suggested for me to return the unopened ink to Wal-Mart for in-store credit. I tried to return two yesterday, but that didn't work. They only exchange ink cartridges, not return them. So, now I'm probably on some list with them, too!
So thanks for offering to help, but I'm done with trying to make an HP printer work for me at home.

Is there any way to print a photo from my iphone on plain paper on my photosmart plus printer?

Whenever I try to use Airprint to print a photo from my iPhone to my Photosmart Plus printer, it tries to print it on photo paper from the photo paper tray.
I want it to print on the plain paper in the regular tray.
I read online where this is possible with the iPrint app - but when I went to the App Store, there is no iPrint App. I found a sticky post here saying that it has been removed from the App Store in anticipation of a new ePrint Home & Business version that won't be available everywhere until September.
So, in the meantime, is there anyway to change the location of where the photos from the iPhone print?
Thanks in advance for any assistance.

HI
Most likely their is not, as printing pictures is standard set to photopaper as you most likely need good quality. Pictures on normal paper are not considered good quaity and thus not set as standard.
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AIO app on iPAD not finding my HP Photosmart C4750 printer

The AIO app on my iPad can't find my HP Photosmart C4750 printer. However, the HP eprint app on my same iPad does find the printer. Printer is turned on, connected to the network. My HP laptop and my HP eprint app on my iPad both find the printer. Only my AIO app on my iPad is blind to the printer.

Hello world-peace,
Welcome to the HP Support Forums!
I was able to find out why the C4750 will not listed in the All-in-One Remote app, but is in the ePrint app. The printer just isn't supported in the app.
You will have to keep using the ePrint app for any printing done with the iPad and C4750.
Wish I better news, or a workaround for you.
Regards,
JERENDS
I work on behalf of HP
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HP Photosmart 6515 printer

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