HP Photosmart 6520 and Phtoshop Elements

Using my HP Photosmart 6520 with Photoshop elements 10, colors on the printed photo are different from those shown on the monitor.
Taking in account that:
- the monitor is calibrated with ColorMunki Display;
- PSE manages colors;
- printer's color management is disabled;
- color space is Adobe1998
Do you have any idea why the colors are different?
Thanks
Antonio

Hello dileoa. Have you trying printing a picture from a different picture program, like Paint? If the picture comes out exactly as it shows on a different picture program, this proves that the issue lies with your Photoshop program. If it comes out different on multiple programs, then the printer is the source of error. Let me know if this helps. Thanks.
Mario
I worked on behalf of HP.

Similar Messages

Photosmart 6520 and Mac OS X Yosemite: What utility should I install?

I uninstalled the utility for my Photosmart 6520 e All-in-One because it wasn't working with new Mac OS X Yosemite. In hindsight, I wish I had just used the Apple Upgrade, but I didn't know about it. I tried installing the utility for Mac 10.10 Maverick (I think that's what it's called), but am having no luck. My printer is on and it is not showing up to select in my printer queue. What should I do?
This question was solved.
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Hi,
Please use the following document:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c04473034&tmp_task=prodinfoCategory&cc=us&dlc=en...
Regards.
BH
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Photosmart 8750 and Photoshop Elements 8 incompatibility

I cannot get my printer (HP 8750 Pro) to print a greeting card correctly. I am using PSE 8 and Win7 Premium Home. When I send the card to the printer I enter the paper size (8.5 x 11). I change the settings to print on HP Brochure matte with 300 dpi. I go into Page Setup and see there are no margins, then more options and enter the print size which is Height 7.0 inches by 5.5 inches wide. I then hit apply and OK. Check the rest of the settings, insert the cardstock into the printer. What usually prints is a little picture of my card in the upper left hand corner of the paper. Just enough to ruin the entire piece of cardstock. The picture is 2 inches high and 1 and 1/4 inch wide. I have downloaded and installed the Windows 7 driver published by HP.
Does anyone have any idea what I'm doing wrong? Sometimes, but not too often, I get a perfect page printed exactly right. This is ruining cardstock and wasting ink. My workaround has been to use another computer with XP sp2 and attach the printer to that one via USB. It's quite inconvienient.
I paid beaucoup bucks for this printer and there has been virtually no support from HP. Can't even email support. My next printer is definitely not going to be an HP.
lizzzi

I have spoken to the Tech support people at Adobe and they told me that PSE 2 is not compatible with 8 megapixels cameras and that I would have to upgrad to PSE 3.
What utter nonsense. Seriously. Until a few months ago I used PSE2 exclusively with my 20D, and it was just fine. I've since upgraded to CS2, but PSE2 works fine with 8MP images. Whomever you spoke to didn't know what they were talking about (or had recently been visited by the marketing division.) :)
Also, in PSE, I am using the Unsharp Mask in the filter menu. When using the Unsharp Mask with the various settings: Amount: 150%; Radius: 2.5 Pixels; and Threshold: 0
Here's something to try: drag your base layer (either the background layer or your cloned/cleaned up layer) to the new layer icon in the layers palette to copy the layer. Double click on the name of this new layer and type "sharpen" without the quotes. Change the blend mode of this layer to luminosity. With this layer selected, go to filters->unsharp mask. Start with these settings: radius .8 pixels, amount 300%, threshold 5. This should sharpen your image right up without distorting it. It may, however, add some noise, depending on the image. Click ok. If you want to back off on the sharpening a bit, you can reduce the opacity of the sharpen layer a bit. Remember that for best printing results you want the image to look a little crunchy. If you're going to use for a web image you can back off on the sharpening a bit (by lowering the opacity).

Windows 8.1 photosmart 6520 printer app won't open

I have an AsusQ301L running Windows 8.1, with Kaspersky Internet Security 2014 running. Just bought a Photosmart 6520 and installed driver software from HP website. The printer will print form my applications, but the HP Application software will not open. I've removed the software and reinstalled with no change. Uninstalled, copied installation disk to USB (on another machine as this one does not have CD drive) and reinstalled with no change. Cannot open App from Windows 8.1 start screen, from desktop task bar, from desktop icon.
I can print from my computer and can scan to my computer, but the application SW will not open. The software opens fine on other family members computers, and HP Pavillion and a Toshiba Satellite, bith running 8.1.
Any clues as to why I cannot open the software?

Hi @snvr2l82wn
I would like to help you get the HP Printer Assistant working. Please use the instructions below.
Right-click or tap and hold the bottom right of the screen, and then click or tap Run .
In the Run dialog box, type regedit , and then click or tap OK . The Registry Editor window opens.
Click or tap File , and then click or tap Export . The Export Registry File window opens.
From the Save in: dropdown menu, select Desktop .
In the File name: box, type backup .
In the Save as type: dropdown menu, select Registration Files (*.reg) .
For Export range , select All , and then click or tap Save .
NOTE:You can delete this file once the issue has been resolved.
Click here to download the automated patch that fixes the issue.
Click or tap Run , and then follow the instructions to install the patch.
This can be found in the following document: HP Printer Assistant Opens with a Script Error or in Notepad.
Although the issue may not be as the title describes, the patch could resolve the symptom you are experiencing.
If the issue persists, please post back and I will gladly return with an alternate solution. If however, this resolves the issue, please post back to let me know, thanks.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

My photosmart 6520 printer won't print to anything but photo paper. i want to print to 8 x 11 most.

is there a setting I missed? If so anyone know the path?

Hey Gory,
I understand you are having an issue printing a photo (8 X 11) on your Photosmart 6520 and a Mac 10.8.
If you follow this document provided it will help your print.
https://astro2adt.cce.hp.com/ewfrf/wc/arcHome?lc=en&cc=us#concentra-doc/c01617557/doc
Please let me know if you require further assistance.
Thanks
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HP photosmart 6520 e-AIO -- no black printing even after replacing cartridge

I recently replaced the black ink cartridge in my photosmart 6520, and now the printer is just printing blank pages, sometime with a few faint black lines...help!

Hi Jessica, I would advise calling HP Support about this....
Troubleshooting steps
http://h10025.www1.hp.com/ewfrf/wc/document?cc=ie&lc=en&dlc=en&docname=c03954004
Phone no.s
http://welcome.hp.com/country/us/en/wwcontact_us.html
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

HP Photosmart 6520 problems with Eprint

Hi,
I just purchased a HP Photosmart 6520 and I've got problems using eprint.
When using eprint on the local network with my different smartphone everythings thine.
When trying to use the printer outside of my network, the printer is unreachable (eprint center shows the printer disconnected)
Are they special port forwarding necessary to use this printer?
Thanks in advance,
Dav

Hey DaBen,
I have some troubleshooting information you can use, this should be helpful try this link
Troubleshooting ePrint
AlwaysNeon posed Basic Troubleshooting for ePrint and AirPrint
This is some great information.
If you would like further assistance let me know, I'm happy to help
Sunshyn2005
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

HP Photosmart 6520 - want to delete email address in Scanner Memory- but have no P I N #

I have entered an address into the memory on my Photosmart 6520 and which is incorrect. I don't have a PIN # for it because it is not an address I can access, I would like to delete it even though. Any tricks up somebody'sleeve? in the process of creating this address, I gave it a .net instead of .com. It sent a PIN to the .net. NO way I can get it...
Thank you very much. PS I worked for HP as a temp a long time ago reprogramming ROM chips! Hi TECH in Palo Alto!
This question was solved.
View Solution.

Hi IAMITatHome,
Welcome to the HP Forums, I hope you enjoy your experience!
I see by your post that you need to reset the printer in order to change the email address.
I will be happy to help you.
I will send you a PM (Private Message), but before we begin, please review the HP Privacy Statement. This Privacy Statement informs you of our privacy practices and of the choices you can make about the way information about you and your online activity is collected and how that information is used. This statement is readily available on our HP.com home page and at the bottom of every HP web page.
There are an increasing number of posts in this forum and elsewhere in the internet with the steps to do a resets on different printers. The reset itself will sometimes fix problems, so the reset is not the issue.
Some resets require you to enter button combinations to open special menus on your printer that you were never meant to access. These special menus are used by the developers and support personnel for debugging issues, but they are not meant for untrained users and can have unintended results. One wrong button push and you no could no longer have a printer, but instead a pricey paper weight. To top it off, if you do happen to "brick" the printer this way, it is considered customer induced damage, and voids the warranty automatically. These resets are only meant to be given out and used as a last resort, and under direct instruction of a HP tech support representative. They should not be done lightly!
Hope this helps.
Thank you for posting on the HP Forums.
Have a nice day!
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Gemini02
I work on behalf of HP

Photosmart 6520 Printer Error 0xc19a0013

Getting Printer Error 0xc19a0013, replaced half empty black cartridge with new one, still have same problem.
Did all the usual, Power Off/On, Align Printheads, Clean Printheads. Black is not printing at all.
Sems this is an issue with the Photosmart 6520, where the printhead fails after a few years. And the printhead is a non-replaceable/servicable part.
Too bad, I have $100 worth of Ink and no printer.

Welcome to the forums @Sparkythree
I read your post about the error code you're seeing on your Photosmart 6520, and all of the troubleshooting steps you have tried in hopes to repair it, to no avail.
I would suggest calling us directly to discuss your printer replacement or trade in options with HP and also mention that you have ink as well, to see if there is anything technical support can suggest for the ink you have left.
Reach our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
R a i n b o w 7000I work on behalf of HP
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Photosmart 6520 won't print black (AKA Here we go again!)

This is my second Photosmart 6520 and they have BOTH stopped printing in black. I have followed ALL of the troubleshooting and have the same problem. The first one I returned to where I bought it as to be blunt the people on the HP Support line were less than worthless and quite condescending even in the light of me informing them that I have worked in IT for 20 years. I cannot find my receipt as I would return this one too and get a completely different printer as this seems to be a constant problem with these printers. It is under warranty however that involves dealing with the incompetent HP Phone people and getting my intelligence insulted again. If someone on here from HP can help online without me having to resort to the dreaded phone that would be great.

I can't believe this! I create a case and you close it and tell me to go to the same exact place to open a case! This is intolerable!
Case details
Operating system/version: Windows 7
Product: HP Photosmart 6520 e-All-in-One Printer
Problem description: This is my second Photosmart 6520 and they have BOTH stopped printing in black. I have followed ALL of the troubleshooting and have the same problem. The first one I returned to where I bought it. This time that is not possible and I want a replacement ASAP.
Troubleshooting steps taken: EVERYTHING listed online and that your incompetent phone people recommended while they insulted my intelligence.
Case history
*** PHONE LOG December 24,2014 01:47:03 [December 23,2014 18:47:03 AZST] wes_mcm Action Type: Incoming call
This is my second Photosmart 6520 and they have BOTH stopped printing in black. I have followed ALL of the troubleshooting and have the same problem. The first one I returned to where I bought it. This time that is not possible and I want a replacement ASAP.
Please do not call me, please email me only!
Equipment Address: ,,N/A,
Product Number: CX017A, Serial Number:
Problem Description: This is my second Photosmart 6520 and they have BOTH stopped printing in black. I have followed ALL of the troubleshooting and have the same problem. The first one I returned to where I bought it. This time that is not possible and I want a replacement ASAP.
Please do not call me, please email me only!
Trouble Shooting: EVERYTHING listed online and that your incompetent phone people recommended while they insulted my intelligence.
OS Revision: Windows 7
Product Version:
SAR: Printer
*** NOTES December 24,2014 01:47:04 [December 23,2014 18:47:04 AZST] wes_mcm Action Type: DEFAULT
Source: HPSC,HW-SCM
User:
Response Type: electronic
System Type: Printers and Multifunction
Problem Area: HP Photosmart All-in-One Products
BusinessContext:
Model:
OS Revision: Windows 7
Pri First Name:
Pri Last Name:
Pri_Phone:
Pri_E-mail:
Entitlement ID: ,SN
Product Description: HP Photosmart All-in-One Products
SAR: Printer
Nick Name: Printer
SCM PIN Code:
MV: False
Contract Level: WA
*** NOTES 12/24/2014 (M/D/Y) 7:04 AM AZST [UTC -7:00] WES_SWF Action Type: Snic
CASE [Personal Information Removed] - STATUS CHANGE 12/24/2014 (M/D/Y) 2:26 PM AZST [UTC -7:00] ALOK_KUMAR
*** NOTES 12/24/2014 (M/D/Y) 2:26 PM AZST [UTC -7:00] ALOK_KUMAR Action Type: Default
*** EMAIL OUT 12/24/2014 (M/D/Y) 2:28 PM AZST [UTC -7:00] ALOK_KUMAR Action Type: External Email
Hello
Thank you for contacting HP eDelivery.
This e-mail is in reference to the case no: .
I would like to inform you that we support only commercial printers. Since, This HP Photosmart 6520 e-All-in-One Printer is a consumer model, you may obtain support from the below web-link and phone support:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=5304883&lc=en&cc=us&dlc=en&lang=en&cc=us
To Contact HP - Phone Assist for all the number, please follow the following URL:
http://www8.hp.com/uk/en/contact-hp/phone-assist.html
You may log a new case for commercial printers using the support case manager Web-link:
For HPSC use: www.hp.com/go/hpsc
For Business support Centre use: http://www.hp.com/bizsupport
This case would be closed and I have provided the required information.
Thank you for choosing HP e-Solutions.
Regards,
Alok,
HP e-Solutions
"Our aim is to deliver best in class customer service"
*** NOTES 12/24/2014 (M/D/Y) 2:28 PM AZST [UTC -7:00] WES_SWF Action Type: Default
*** CASE CLOSE December 24,2014 21:28:57 [December 24,2014 14:28:57 AZST] WES_SWF
Transferred

HP PhotoSmart 6520, Printer offline, Wireless printing from Windows 8.1 and others

My parents own an HP PhotoSmart 6520. They have 3 or 4 computers. 1 Is connected to this printer via USB cable. 3 Are "connected" over wireless. The printer has the latest firmware updates according to checks from the printer front display.
Problem is this:
1) When first starting the printer, and the printer gets on the wifi network, all wifi-available devices can print to it over wifi. We are also able to browse to the printer config web pages to see status, and change configs as needed.
2) After about 5 minutes of printer inactivity, all wireless clients can't print to the printer to print, and can't connect to the printer's web page. (The printer appears to be offline to each OS that uses WiFi to get Internet access.
3) If we visit the printer control screen, physically attached to the pinter, find the network configuration, and choose to "turn off" wifi at the printer, then after off, "turn on" wifi and see an IP address get assigned, then all WiFi machines can print to the printer over WiFi. However, after 5 minutes, again, the printer is offline. No matter what or how much each WiFi-based machine sends to their printer queue/spool, the printer remains offline.
4) If the USB-connected machine prints to the printer over USB, the printer once again becomes available over the wireless network.
The work-around is terrible. (Cycle WiFi access every time they need to print from Wireless devices.)
Things we have tried:
1) This is running the latest firmware according to the WebService section request to check for upgrades. They are on the latest according to the results. (no help)
2) DHCP was the initial config for network settings. I moved to a DHCP server configuration with static IP served by printer MAC address. (No help)
3) I switched to totally static IP address, thinking it might be a DHCP lease-time/renewal issue, or custom vendor string issues or bug. (no help)
4) Enabled/Disabled IPv6 even though they are on a NAT-ed network with only IPv4 support. (no help)
5) Visited printer config with web broswer, and change energy saver setting from "5 minutes" to "15 minutes" because the ~5 minute window seemed like an approximate time limit. (No help)
6) Enable/Disable other settings through the web and restart the printer. (No help.)
7) Suggestions listed here: http://support.hp.com/us-en/product/HP-Photosmart-6520-e-All-in-One-Printer-series/5169038/model/516... (No help)
In testing this, with static IP or not, from other machines, when we can print over WiFi to the printer, the IPv4 address is ping-able from peers on the network. After ~5 minutes pass, and the pinter goes "offline" there are no ping replies to the static or other IP address assigned to this printer. By all accounts, when the printer is "offline" it really is no longer on the WiFi network. Meanwhile, oter devices can ping each other. (All computers, smartphones, tablets, etc can all respond to ping.)
None of the other devices suffer from dropped access to the WiFi and Internet.
Suggestions?
I do not have access to this right now, but I can walk my parents through whatever steps are needed to resolve this.
Thanks!
P.S. Other things tried:
http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/If-your-printer-drops-off-your-network/...
1) When online, generating report, reports online
2) When offline, report reports that it is still associated with access point
3) Printer is about 2 feet away from the access point it is communicating with and has max-bars showing signal strength.
4) Channel allocation for WiFi was selected based on least used channel, and works very well for all other devices on this channel.
5) There is only one accesspoint with the name it associates with.
6) The only options for power-saving "auto-off" we see via web pages from printer are: 5 minutes, 10 minutes, and 15 minutes, and changing to 15 minutes does not allow the printer to remain online for 14 minutes -- it still goes offline to the network after ~5 minutes -- even agfter changing this settings and power cycling the printer.
7) No wireless extender is being used.
8) We tried static IP, Dynamic IP, and statically assigned DHCP served IP.
Once printer is "offline" when visiting printer to tell printer to disable WiFi access, then re-enable it, all machines with items in their printer queue/spool *immediately* de-queue/de-spool their printer jobs to the printer.
This is the closest description: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Photosmart-6520-goes-off-line/td-p/324... Where is that patch?

Hi @TheSynAck,
I see you are using a Hot Spot, I believe we have found the reason for the connectivity issues. There may be a setting that needs to manually configured for the Hotspot to 'allow' your printer access. Also, hotspots may have limitations and restrictions that may cause connectivity issues.
Take a look here: Setting up the Printer as a HotSpot, it shows a Laserjet but the same steps apply.
Keep in mind that Hotspot connections are 'best effort' connections due to the issues of inconsistencies within the connection. They are not routers. Therefore, you may experience issues in the future when using the Hotspot for your connection. Usually a powercycle or hard reset of the HotSpot will resolve such issues.
I would not recommend getting another Hot Spot as the connection is not guaranteed, you could however try a Wireless Router if you are looking to upgrade anyways.
With the PS 6520 you also have the ability to print using the HP Wireless Direct printing option. Please click on the link below to get started:
HP Wireless Printers - Printing with HP Wireless Direct
I hope this gives you a better understanding of the intermittent connection issues.
Thanks again,
HevnLgh
I work on behalf of HP
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I have a new hp 6520 and want to upload from sd card to hp photosmart in my computer.

I have a new Photosmart 6520 all in one and want to import photos from an SD card into HP Photosmart on my desktop. It is not recognizing the card, only the scan feature. The instructions show nothing about importing photos

Hi debpayr7 -
Was your issue resolved by the first post made above? When you insert a photo card into the Photosmart 6520, it should be recognized as a mass storage device by your computer and accessable via Windows explorer (or appear as a drive on the desktop for Mac).
You should be able to double click that drive and access the 'DCIM' folder where your photos are located. From there, you can copy and paste them anywhere you'd like
Hope that helps...
-Brandon
***I am an HP employee***
The comments above represent myself and do not reflect the opinions of HP.

HP Photosmart 6520 - shows offline and has stopped rotating printing for short-edge binding

I have suddenly had some issues with my HP Photosmart 6520 printer. I use a wireless connection with my Macbook Pro (OSX 10.9.5)
First problem is that the printer icon in the dock has recently shown to be offline/not connected. The printer would print pages of documents in the computer (Open Office stuff) but would not print material direct from a web browser. Now (a few days later) it showed to be offline and wouldn't print anything.
I should point out that the printer device list in System Preferences shows two different entries: one is "HP Photosmart series 6520" (listed as offline) - and the second is "Photosmart 6520 series (FDA82D)" (listed as idle).
The first ("HP Photosmart series 6520") had been ticked as the default printer. I then ticked "Photosmart 6520 series (FDA82D)" to change the default printer.
Then I noticed, when I used the Print command for a document, that the printer list in the Print dialogue box showed that it had a tick against the "HP Photosmart series 6520" printer. When I changed this to the ("Photosmart 6520 series (FDA82D)" printer, the machine printed my document. But the next time I opened the print command, the tick was once again next to the "HP Photosmart series 6520" printer.
The printers listed in the Print dialogue box have small icons to their left. The "HP Photosmart series 6520" has a wavy line inside a circle and the "Photosmart 6520 series (FDA82D)" has an exclamation mark inside a triangle.
The second problem is that the printer is no longer rotating the second page when I am printing two-sided and choose "short edge binding" in layout. It now prints out exactly the same as when "long edge binding" is selected (default). The result is that the second page is printed upside down in relation to the first page. This problem has never previously occurred.
So far I have tried paracetamol and scotch but neither seems to solve these problems. Not sure if I should try them together!
Sorry this is so long-winded - I'm trying to include as much detail as possible to make it all clear from the start.

Hello lenc48,
Welcome to the HP Forums.
I see that you are having a few issues when it comes to printing from your mac as well as some two sided printing issues.
I do have a some suggestions that we can try in the attempt to troubleshoot this issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Please remove the usb cable (if using wireless, disregard this step) from the printer and from the Mac and leave it disconnected until further notice.
Please click on the first link that will give you instructions on Uninstalling the Printer Software.
Once the software has been removed, please disable any anti virus protection that you may have on the Mac.
The next step we are going to take is downloading the HP Photosmart 6520 e-All-in-One Printer Full Feature Software and Drivers - OS X 10.9 Mavericks.
The installation will prompt you when to connect the usb cable (You will see a prompt for a wireless connection as well if that is the connection type you would like to use) so please do not connect the cable until prompted to do so.
If you are still having issues, feel free to write me back or you can contact HP Total care direct. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

How to print in black and white only on hp photosmart 6520

Cannot find a place to select print in black and white only on my HP Photosmart 6520 printer.
It prints color just fine, but sometimes I do not want to use my color cartridges. I selected B&W instead of gray scale, but cannot stop the color printing.
Thanks

Hi,
Please try (for Windows):
Double click printer icon on desktop,
Clich Set Preferences
Click Advanced
Under Grayscale, select Black ink only
Click Ok/Apply ..
Please note: the printer still need color inks during warming up process.
Regards.
BH
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I want to print in black and white only on my hp photosmart 6520

photosmart 6520 windows 7 how do I set this so it only prints in black and white not in color at all times .
This question was solved.
View Solution.

Of course, I was forgetting to click on the apply button to set the change before ok. THANK YOU very much

HP Photosmart 6520 and Phtoshop Elements

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