HP Photosmart 6520 problems with Eprint

Hi,
I just purchased a HP Photosmart 6520 and I've got problems using eprint.
When using eprint on the local network with my different smartphone everythings thine.
When trying to use the printer outside of my network, the printer is unreachable (eprint center shows the printer disconnected)
Are they special port forwarding necessary to use this printer?
Thanks in advance,
Dav

Hey DaBen,
I have some troubleshooting information you can use, this should be helpful try this link
Troubleshooting ePrint
AlwaysNeon posed Basic Troubleshooting for ePrint and AirPrint
This is some great information.
If you would like further assistance let me know, I'm happy to help
Sunshyn2005
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HP Photosmart 5525 problem with scanning and copying

Hello Everyone,
I bought a new HP Photosmart 5525 few months ago and it was working fine with everything but suddenly it stopped scanning and copying. while copying it doesnt do anything and while scanning it gives the error message
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Welcome to the HP Community @Sekhon ,
I read about the issue you're having with copying and scanning from your Photosmart 5525 unit, and wanted to reach out to you.
I would personally think that there could be a "Scanner failure" with your printer, and would like you to check out a post from my colleague @RnRMusicMan below and follow the guide he suggested to someone else with the same issue. If the copies still do not work when done troubleshooting, call technical support directly to discuss your printer replacement options with HP.
Photosmart 5525 Scan Problem (Component is broken)
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
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R a i n b o w 7000I work on behalf of HP
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HP Photosmart C4780 problem with wireless connection & firewall

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I am trying to connect my HP Photosmart C4780 to my wireless network at home.
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Go into the AVG menu and simply disable the firewall and retest.
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I am employed by HP

HP PhotoSmart C4599 problems with Wireless on Windows 7 x64

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Message Edited by kenzoviski on 08-19-2009 03:49 AM

Verify that power outlet is working with a lamp or other appliance.
Verify power cord and power module are correct parts for that specific printer. Compare the Output voltage on the power module (the black box) with the listed voltage on the printer where the power cord plugs in. These must be the same
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Plug Power Cord into Power Module (plug firmly together)
Plug Power Cord with module directly into WALL outlet (Remove any surge protector or extension cords and plug printer cord directly into wall socket)
Check to see if power cord or module has LED light.
If has LED make sure it is glowing (if not glowing then replace power cord and module)
If no LED Plug cord into printer - make sure it is plugged in properly and firmly.
Press power button on printer to power up. If does not power up first time hit power button a few times to see if it works.
if you happen to have another printer with same power cord configuration (fits specs) try these steps again
If printer will not become responsive at this point, then you'll need to replace the printer.
if it is a hardware issue, contact HP support at 1-800-474-6836. Often there are special offers on replacements available to returning customers who are having hardware issues.
Although I am an HP employee, I am speaking for myself and not for HP.
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--Please mark the post that solves your problem as "Accepted Solution"

Problem with eprint

I bought a new HP Photosmart 5510 printer to use for photos from iPhone 4, only whenever I try to use the eprint service, I get a message in my email that the photo quality is not good enough and the print job was cancelled. Can't figure out how to fix the problem. Does anyone have an idea?
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View Solution.

Log into ePrintCenter and choose the ePrint Settings button. There should be a "Print options" tab which also has a Color/Grayscale option. Make sure that is set to Color to see if that makes a difference (even though pictures should default to color).
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

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Hi kbdseattle,
Thank you for being an active member of the HP Support community.
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Hi @KaQan,
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Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
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I have HP LaserJet Pro M1536dnf Multifunction Printer and my problem with eprint "Not Connected"

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Hey sfareg,
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1. Find your printer's IP address by printing a network configuration page.
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Although I am an HP employee, I am speaking for myself and not for HP.
If I have resolved your issue, feel free to provide Kudos and make sure you mark this thread as solution provided.

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Hi,
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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02814760&lc=en&cc=us&dlc=en#N77
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Photosmart 7520 - Problem with the printhead

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Hi SGantt,
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I hope this helps.
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Sunshyn2005 - I work on behalf of HP

Problem with connection for ePrint

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This question was solved.
View Solution.

Hi DenyKr,
I see that you're having problems with your printer connecting to web services. I would try the steps below.
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Printer is new with latest drivers installed. TWAIN is available in drop down menu box, but returns following error when selected:

I arrived here looking for a solution! And while reading your post the penny dropped that I didn't have a serious problem. I have a booklet of 112 pages and all I needed to do was re-order the pages as printed so that 1 is followed by a sheet with 2 on the under-face but same side and so on. The pages had printed back to front and needed flipping. But then I have a duplex printer and maybe that makes a difference. Is it to do with your manual duplexing and the order that the second pass is presented to the printer. As my duplex sheets effectively needed flipping over each one I'm wondering if you can solve your problem with a little experimentation and re-ordering before your second pass.

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So, this post, as well written as it is, went totally ignored by the HP personnel that are supposedto be "helping" us poor novices? WOW! No wonder this crap gets thrown out of the house so often.
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Problem with hp photosmart r937.

Hi
I have got problem with hp photosmart r937. Two menu options dosent want works (''Stitch Panorama'' and ''Move images to card''). Before they works but i switch something and now dosent works.
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Hi,
Do you follow the setup guide ? What is the error ? Looks like your printer is not Airprint ready therfore you need to set it up for ePrint.
Regards.
BH
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HP Photosmart 6520 problems with Eprint

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