HP Photosmart 7510 not printing

My printer is printing out sheets in very light or almost no color and gray instead of black. I have changed all the cartridges, cleaned the printer heads, rebooted the printer...suggestions?

Hello Lo6105, 
You can follow the step on this link to ensure your ink cartridges are OK: 
Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart 7510 e-All-in...
You may also check the setting on you driver/Printer setup (if  this is happening while printing from a PC) to ensure the  "print on grayscale" option is not active. 
Let me know if this solves your problem. 
I am an HP employee, Printer/All-in-One Expert.
Give Kudos to say "thanks" by clicking on the "thumps Up icon"
Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.

Similar Messages

  • Hp photosmart 7510 not printing photos

    1- hp photosmart 7510 not printing photos in the e mail  contents .. only text  printed and empty paper with evry print order .... why ?????
    2-  I  need to know how to print any photo using A4 Paper size  in thr main tray  with out prompet to insert photo paper in the photo tray ... Please help

    by the way I am using Ipad

  • Photosmart 7510 not printing photo ink when it should, but using up all the other ink cartridges​.

    I'm printing photos, mostly black and white, and all my regular cartridges are almost depleted when I thought they were printing from the photo ink cartridge.  I want the photo ink cartridge to be used and it still shows full.  I had to run out and get new cartridges which is becoming expensive.
    I have windows 7 and I use the Windows Photo Viewer to print the photos.
    I need steps in how to set my printer properties so that the photo ink cartridge is used.
    As of now, the way I look at it, it would be less expensive to go to Wal-Mart or a local grocery store and print my photos there.
    Thank you.

    Hi,
    Photo ink is actually black and under normal printing (including printing photos) it can last 3 times longer than other inks.
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Photosmart 6520 not printing black.

    I'm using wireless printer Photosmart 6520, not printing or copying in black. Replaced with new cartridge and still
    Does not work.
    This question was solved.
    View Solution.

    Hi @Mtimmer 
    I see you are having troubles with your black ink.
    Please ensure you have completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages. Although I hope this resolves the issue, it might not. As you have a 6520, If the issue persists, I would suggest calling HP Phone Support even though the printer may be out of warranty as you may require a replacement printer. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide. 
    Please let me know if the document resolves the issue, or if you called HP and the outcome of the call. Thanks.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • HP Photosmart 7510 series printer (Printer not found)

    My HP Photosmart 7510 printer was operating normal.  Then when I tried to scan to the computer I got the following "The HP Photosmart series was not found."  Then I received the following "The device you are trying to access has generated an error; Please ensure that the device has been properly confiqured."  All of the other functions of my printer are working normally.  It prints from the computer, it FAXs correctly (both transmitting and receiving) and copies.  I have not made a changes to the system.  What must I do to get the scanning function back?

    Hello there! Welcome to the forums @trebor-340-ste ,
    I saw your post about the scanning issue you are facing with your Photosmart 7510 and would like to try and help out! I thank you for letting me know you can copy and print!
    Could you please respond with which OS you are running and I will research this for you.
    In the meantime, please try a power reset and ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help greatly. If you are connected wireless on ethernet, also unplug your router for a minute before starting up the printer and computer.
    Press the Power button to turn on the product.
    With the product turned on, disconnect the power cord from the rear of the product.
    Unplug the power cord from the wall outlet.
    Wait at least 15 seconds.
    Plug the power cord back into the wall outlet.
    Reconnect the power cord to the rear of the product.
    If the product does not turn on by itself, press the Power button to turn it on.
    Thank you
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Photosmart 7510 wont print black

    Help!!! on my last tax forms for my business and I can't get the black to work even with a new cartridge!!!  screen shows a full black but when i print a report for the ink it shows nothing!!!  i have to have my printer fast!!!

    Hello there! Welcome to the forums @flakeylady 
    I read about the black ink not printing from your Photosmart 7510, and I wanted to write you with my suggestions.
    First try troubleshooting the problem by using this guide: Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart 7510 e-All-in...
    If you still cannot print in black when the troubleshooting is done, please call us to see about your printer replacement options.
    Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    Thank you
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HP Photsmart 7510 not printing black

    All of a suddent the printer is not printing black.  I have replaced the cartridge, run the report (all colors except black show) cleaned the cartridge, and aligned the cartridge (it failed the alignment).  Any suggestions?

    Hi @Leotis 
    I'd like to help you be able to print again. I understand your colored cartridges are working, but the black ink is not.  Please begin with the steps in the following document; Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart 7510 e-All-in...
    If you complete all of the steps in the document above and the issue continues, my own personal recommendation, not one of HPs, is to use the solution offered in the following video.  I only suggest doing this if he printer and printhead are out of warranty.  Hot Water Printhead Flush - HP Ink Series Printers with removable Printhead.
    I have recommended this solution to others and have seen success, but I can not guarantee this will resolve the issue, it is an end of the line kind of effort. I hope it helps.
    PaganC wrote:
    flushing it worked, Yeah!!!!!!! thanks for your help.
    Although the printer might be out of warranty, if the issue persists, HP may be able to offer you something. Maybe they can offer you a discount on a newer model, or discuss the option of replacing the printhead!  If after all of our efforts the issue remains, I suggest calling HP. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
    Thanks for reaching out to the HP Forums. I hope one of my recommendations resolves the issue.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Hp photosmart c6180 not printing from new imac? not sure what the problem is?

    Just got a new iMac and unable to print to my HP Photosmart C6180 All - in - one. Its recognising the printer but saying its not connected? And offline? Not a clue!

    Hello MacBudgie
    What operating system is your Mac running (Mountain Lion)? Below is an article for troubleshooting "Printer Offline" problems. Follow it and let me know what happens.
    'Printer is offline' Message Displays on the Computer and the HP printer Will Not Print
    Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
    When a solution is found please mark the post that solves your issue.

  • HP Photosmart 6510 not printing black after cartridge cchange

    I see the issue of not being able to print in black after a black cartridge change is not new.  This is not the first time I have change the black cartridge but it is the first time I had this issue arise.  I have followed the various peices of advice and troubleshooting suggested to no avail.  
    Troubleshooting done thus far:
    Remove and reseat black ink cartridge 
    Run Clean Printer head tool several times...first used printer menu and then a few times using HP tool on PC
    Run align print heads several times...first used printer menu and then a few times using HP tool on PC
    Black either does not print or is very light, almost illegible.  Any other troubleshooting techniques?

    For the Photosmart 6510 the troubleshooting steps in the document here may help.  Especially make sure the vents are cleared.  If that does not resolve the issue then resetting the printer as described in the post here may help.  If this does not resolve the issue then read the entire thread here and try requesting reset instructions.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Photosmart D5360 Not Printing

     Below is a copy and past of a previous post.  Forgive me for posting the same question twice.  I didn't know if yesterday's post would be eligible for today's expert advice forum.  Here is a small update.  I am on my way out to get a new printer cartridge, although I doubt if that is the solution.  I really need this printer to work in order to print resumes for my job hunt.  If I don't have any luck with the forum, I guess I will have to spend $37 for phone support.  I can't really afford it right now, so I've got my fingers crossed and will check back later.
    Printer: Photosmart D5360
    Model Q8361A
    Problem:  This happened after I tried to reinstall the printer after not using it for several months.  The printer behaves like it is going to print, it says it is printing, but nothing happens.  It will print a test page, but not a diagnostic page.  It will not print a pdf or anything from MS Word, or Wordpad. 
    My computer is a Dell Studio 1536 laptop with Vista Home Premium.
    I have uninstalled and reinstalled 7 times, so I am sure I am doing it correctly and not connecting the USB too soon.  I tried it with another USB from another printer.  So I don’t think the cable is defective.
    There is no flashing warning message on the front of the printer.  No cartridge obstruction, no paper jam.
    I have run the diagnostic utility, it detects no problem.
    It is selected as the default printer, USB001 virtual printer port for USB. 
    When I try to print a test page from the Properties dialogue box, it doesn’t work.
    Note:  I doubt if this is relevant, but I should mention, the black ink is empty, although the cartridge is still in.   I didn’t want to buy another cartridge until I find out if the printer can be fixed. 

    Thanks for trying to help with this Wixma.  Here are the results. 
    I took out the black cartridge and attempted to print a word doc.  First the solution center came up and told me the printer was offline.  I plugged the USB into another port and it told me the cartridge was not available.  Then it proceeded as if to print, but didn’t.  The Windows Driver Software Installation popped up and told me it was installing drivers (I don’t know why because they are already installed).  Then it tells me it is ready to use.  Meanwhile, the printer status says it is printing, but it isn’t.  I cancelled the print job, and installed a new black HP #74 cartridge.  The printer prompted me to align.  I pressed “okay”.  When the printer is ready, I attempt to print the doc again, but with the same results.  I doubt if the color cartridge is clogged, because I was able to print test pages when I installed it. 

  • Photosmart C309 not printing correctly

    I just bought a Photosmart C309 and can't get it to print straight. I changed the paper several times but it does not help.
    Does anyone have an answer 

    What do you mean its not printing straight?
    maybe its not correctly align?
    try to re align it... and see if it works
    19chinovz76

  • HP Photosmart premium not printing correct colors or contrast on photo paper.

    My HP Photosmart Premium does not print correct colors or contrast level on photographs using photo paper.  This happens with using most any application and setting the paper type to one of the photo papers...  By using MS PhotoAlbum and selecting the photo tray then forcing "regular paper", I can get a somewhat decent print (this trick only works with MS PhotoAlbum).  When I setup to any of the "photo paper" types, I do not get correct colors or contrast levels (even if the print preview looks good).
    I have the same issue with 8.5 x 11 inch photopaper.  Unless I select "regular paper" as the paper type, I get incorrect color and contrast (even if the preview looks good).  The ICC "Color Profiles" look to be OK (at least the titles are correct).
    Anyone have any ideas?

    Try the troubleshooting steps in this page.  My bet would be the Photo cartridge (the black with the bow tie symbol) is out of ink.  This is only used when photo paper is selected, for plain paper printing the regular black cartridge is used.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • HP Photosmart C3135 "Not Printing right with Gimp-print for p1000"

    Hi I am having trouble using my HP PhotoSmart C3135. First I will explain how it is set up.
    Wireless Setting's for Macbook - Mac 10.4.8
    HP Photosmart C3135 - Connection "bonjour"
    Print using "HP Photosmart P100 - Gimp-Print v5.0.0-beta2
    Wireless Setting's for Hp Laptop - Windows Xp Home
    HP Photosmart C3135 - Connection "bonjour"
    Print using "HP Photosmart C3100 Series"
    Corded Setting's for Macbook - Mac 10.4.8
    HP Photosmart C3135 - Connection "USB"
    Print using "HP Photosmart C3100 Series"
    The Macbook wireless does not print with photo options, All pictures are dark and some Printed text is bigger than on USB or HP Laptop.
    The Hp Laptop Wireless Works Great With Printing. But the actual software that is installed does not pick up the printer. Though I have not tried everything Yet to get the software to pick it up.
    On the Macbook with Bonjour
    I go to add printer well it Auto-SeIect's the driver "HP All-in-One 4.0"
    So I click Add. Then Error:-9672 comes up. So I had to Click Hp in the list then I click HP PhotoSmart P1000 Gimp-Print.
    On Hp I went and plugged the printer in
    Went to "Control Panel"
    Printer's and Fax
    Went to the side panel Clicked "Add Pinter"
    Went through the setup and had to put the disc in.
    Software came up as "HP PhotoSmart C3100 Series"
    then downloaded "Bonjour for Windows"
    Plugged in the Printer into My Airport Extreme/with Built in Dial-up-Modem
    Then opened up Bonjour went through the setup
    Print using "HP PhotoSmart C3100 Series"
    Then Deleted the USB HP PhotoSmart C3135
    And kept the Bonjour HP PhotoSmart C3135
    Well I had to do it this way because the "Bonjour" printer list did not have the hp driver.
    Does Anyone know how to add the "HP PhotoSmart C3100 Series" Driver to the Mac list.
    Please Help

    I gave up for now

  • Photosmart 6510 not printing black

    I'm having issues with my Photosmart 6510 All-in-one. It won't print black ink. The ink level says it has ink in the cartridge. I've tried running the clean printhead and Align printer apps to no avail. I replaced the cartridge. Still nothing.
    What gives?
    Running on an HP P6310Y Pavillion PC with Windows 7 Home Premium

    Hello VideoBandit,
    Welcome to the HP Forums.
    I have done some research and I suggest we try this document that deals with when the Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
    Please feel free to write me back if you are still having issues or if you have any additional questions.
    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Photosmart C410 not printing black

    My printer suddenly stopped printing black. I have changed both the photo black and the black cartridges but hasn't helped. Any suggestions?

    The document here has troubleshooting steps that may help resolve black not printing on your Photosmart c410a.  Be sure to check the vents.  If the above does not resolve the problem the post here may help.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Maybe you are looking for

  • Help! isight doesn't work in the morning, but work in the afternoon...

    Hi everyone, I am almost mad with my isight.....I found when I start the laptop in the morning, it doesn't work, it shows"there is no connected camera". But I keep using the laptop for several hours until the afternoon, then I open the isight, it tur

  • Document vs Page

    How do I create a document on my I pad; I'm frustrated because what I create is page by page?  I have four pages; I want a four + page pdf.

  • Can Squiggly be used in Flash CS5?

    If the answer is yes, can you please provide some info on how to go about it. Thank you.

  • Problem in data fetching

    Hi frnds , When i am testing my workflow i am able to see the values properly . I am havign a activity which is caling a standard template via method which is having some parametres for fetchign the email . so the email is also going to the proper pe

  • Bridge & Cache Errors - CS4

    I keep getting errors when I launch Bridge saying "Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation". I purge the cache but the message keeps coming back.