HP photosmart 7510 not using the regular black ink only photo ink.

Hi, the problem thta i am having with my printer is that when i try to print anything in black it only uses the photo ink which has now run out, i have replaced the regular black ink multiple times but it is still trying to use the photo ink and now since it is empty it acts like it is printing but the documents come out blank since the photo ink is empty.
Thank you
Kerim

Hi Kerim, sorry to hear that you are having printing issues with the black in cartridge. If I understand correctly, your printer will not print regular black ink. It wants to use the Photo black all the time. I would need to know some information about your computer. Are you using Windows or Mac? Have you attempted to do the Firmware update that is available on the printer? Once I have the operating system or your computer, I can then send you the link with the instructions on how to do the Firmware update.
Please write back at your convenience and I will be happy to help.
Thank you.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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