HP Photosmart 7515 ink cartridge not working

I had attempted to look up previous posts about this problem/issue.  I did not originally find any until I sent out my post.  Then this support link was sent to me: http://support.hp.com/us-en/document/c01641815 I followed it and cleaning out the vent hole on the cartridge seemed to do the trick.  Thank you! Tom

The black 546 XL printer cartridge that I recently installed in my printer had been working fine and now I get not black printing.  The ink supply on both the printer and the utilities tab show that the black cartridge is at least 80% full.   I replaced all of the color and photo cartridges and left this black cartridge installed and tested.  I get color but no black. I then replaced the black as well with a new 546XL and then the printer works and prints color and black.  I re-installed the non working black cartridge and again no black printing.  This cartridge is fairly new and hardly used but now is not working.  It has a warranty date of 2016/09.  Am I able to get a replacement and how would I go about that? Thank you, Tom

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    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos Thumbs Up" on the bottom right of this post to say "Thanks" for helping!

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    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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