HP Photosmart 7520 prints garbage text after being idle

I have a new HP Photosmart 7520 connected via WiFi to an HP TouchSmart 600 running Windows 7. After the printer has sat idle for some time, the computer seems to lose the connection to the printer. When I try to print, documents pile up in the print queue with nothing printing. I'm not sure what finally wakes it up, but when it starts to print, the first document printed (most often from MS Outlook running on my VMWare connection to my work network, but also from Firefox and not using VMWare) prints with good graphics but garbled text. If I print the same document a second time, it's always good, but the first one after the dropped connection is restored is always bad.
Perhaps I could avoid this if the WiFi connection between the printer and computer never timed out, but I haven't found a way to prevent the timeout. Any other suggestions would be most welcome.

I am not sure about the Photosmart 7520, but some of the printers in the past would only "listen" on whatever port was first printed to after powering on. You may need to turn the printer off and back on after connecting to the USB port the first time.
Other than that, what did not work? Please let me know where things go wrong and any error messages at that point on the computer or printer. The "How to Install" tab says:
HP Device Update Steps:
1. Download the HP Device Update exe file to an appropriate location on your system.
2. Double click on the downloaded file to start the extraction and installation.
3. In Windows Vista or Windows 7 operating systems, you may be prompted to enter Administrator credentials if your login privileges do not have administrator rights. If you are an administrator, you may be prompted for permission to continue with the installation. Please select to continue the process.
4. Follow the on-screen instructions to perform the installation. If you see the success screen with the following message at the end of the installation, "Device Update Successful", press the "Close" button to finish the printer update.
Bob Headrick, HP Expert
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HP PhotoSmart 7520 printer

I purchased the HP PhotoSmart 7520 printer over a year ago and this piece of [Post Edited} Crap has never worked from the day that I took it out of the box. You know there is something wrong when HP constantly is updating to try to correct issues concerning this pile of crap. It constantly would need to have the IP address retyped for the wireless to work, and oh by the way if you thought you could solve the issue by just hooking up a USB cable well think again they don't provide one. Once you think you have it working then it will loose the wireless signal, or you will have to reconfigure your computer to recognize this printer.
The last straw was yesterday when I needed to make a copy for a home inspection on a house I am purchasing, do you think I could just press the print button? After 4 hours of troubleshooting the only thing this [Post Edited] would print was a test page.
I finally solved my problem, I ripped this thing out of the wall and smashed on the ground, now it works better than it ever did. I can't get HP to give me an address to send this back to them so they can study it or send it back to China to make more garbage printers and stamp HP logos on them.
I will never purchase a Hewlett- Packard Product ever again. Sincerely, Imfckd
P.S. I still need that address.

Hello,
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Can't scan to PDF file on HP Photosmart 7520 printer

I have two HP Photosmart 7520 printers - one in my home and one at summer home. On one when I scan I get the option of document or photo and PDF or jpeg. On the other printer, I am not given any options and it automatically scans into a jpeg file. How can I get the PDF format option to work on printer number 2?

Hi @healthdesigner,
Welcome to the HP Forums!
I understand that you cannot scan to PDF on your HP Photosmart 7520 printer. I am happy to help you with your scanning!
For further assistance, I will need some additional information:
If the printer is connected, Wireless, Ethernet, or USB.
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
If the printer is able to make copies.
Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.
Thank you for posting, and hope to hear from you soon!
RnRMusicMan
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I cant seem to scan from my hp photosmart 7520 printer to my iMac but can scan using the iMac? photosmart cant see the iMac.

I cant seem to scan from my hp photosmart 7520 printer to my iMac but can scan using the iMac? Photosmart cant see the iMac. Mac is wired to the router printer over wi fi.

Hi Shlomi
It worked!!! Thanks so much, I've been messing about with this for hours.
As you are so good I do have another problem. I have another 2 pc's on the network that show on the iMac but iMac cannot conect to. One is XP and the other is Vista both with Norton fire wall installed.
Any thoughts you have would be much appriciated
Rob

HP Photosmart 7520 printer window displays "Loading" can't copy/scan/fax from printer.

Our power went out approximately five days ago. Once the power came back on I unplugged our computer and printer, replugged them in tried to restart each. We are set up wireless....through our landline phone service and satelite TV. The PC works fine, I can print from the PC with the HP Photosmart 7520 printer and it prints fine. However, the printer does not display any functions in the printer screen. I am unable to get it to come back so that I can copy/scan/fax. The printer window just keeps displaying the word "Loading" and the circle keeps going around on the printer screen (for 3 hours today.....same thing before....I keep shutting the printer down and retrying to no avail) We did get a message of some error "syntec" not connected. We have no idea what that is. Everything is connected exactly how it was prior to our power going out. The printer is just over a year old. We seem to keep having issues of various kinds with this printer. We are not very tech savy but, can usually get things accomplished on our PC and we have used the printer often to copy/scan/fax. Thanks for any help, much appreciated.

Welcome back to the HP Community @logger2 !
I saw your post about how ever since your power went out, the display on the printer will not function properly, causing you to not be able to scan, copy, or fax. My best suggestion would be to try another power reset (below), and if the screen still does not work properly, to contact us directly to see what your replacement options are for another printer.
Reset Instructions:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
Make sure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power.
Reach our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Good luck
R a i n b o w 7000I work on behalf of HP
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[SOLVED] Printer prints garbage text - Error with pstoraster

I have a Epson Stylus C43SX printer, which is connected to LPT#1.
When I try to print something, the printer will print garbage text.
From cups manager browser interface ( http://localhost:631 ), if I try to print the test page, it prints out garbage.
If I select 'Print self-test page', the cups manager reports an error -
"/usr/lib/cups/filter/pstoraster failed"
The description of printer, as seen on cups manager page -
Description: Epson Stylus C43SX
Location:
Printer Driver: Epson Stylus C43SX - CUPS+Gutenprint v5.0.1
Printer State: idle, accepting jobs, published.
Device URI: parallel:/dev/lp0
Cups package version cups 1.3.4-1
Gutenprint package version gutenprint 5.0.1-3
Thanks in advance!
Edit: Added [SOLVED] to the subject
Last edited by d2v (2007-11-17 08:21:25)

I can print properly again. I reinstalled arch and added the printer using cups http interface.

Why does my hp photosmart 7520 prints blank pages

Why does my HP Photosmart 7520 print blank pages?

Sorry to ask an obvious question - but are you putting the paper in the right way? I have a 7520, and as long as there is ink in it, and the paper is facing the correct way, and I hear the print job go to the printer, it prints fine.
Are you hearing the pringing attempting to print?
GB

Photosmart 7520 printer

I have the photosmart 7520 printer installed in my house in NJ. I want to buy the same printer for my house in Florida. Will I have a problem installing the "same" printer twice?

Printers are identified by it's id, not just the name. So they are not the "same" printer.
If you are installing a second printer on the same computer, you can just "add a printer", no need to install the software again. Most likely, you can just plug in the new printer, and it will get added automatically.
You might want change the name so you can easily tell them apart.
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Photosmart 7520 print problem

Printer will either not print from my Mac computer at all or prints very slowly and only partial job. Owned printer 1-1 1/2 years. First time problem.

Hi fishbum,
Welcome to the HP Support Forums. I see that you are having issues printing your Photosmart 7520 printer from your Mac.
Please follow the steps in the Print Jobs are Stuck in the Print Queue document. There is a section for each operating system. Please click on your version of Mac to find the steps. If that doesn’t help you would you please provide some further information:
How is the printer connected (USB cable or wireless)?
What version of Mac OS X are you using? Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Have you gotten any error messages? If yes, what did the error message say and where was it displayed (printer or computer)?
Thank you.
Regards,
Happytohelp01
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Will Not Copy After Being Idle

THIS IS A COPYING ISSUE!!! After installing the upgraded version of Comcast's latest modem/router, our HP 6550 would not print. I contacted Comcast and reported the difficulty and they informed me it was a printer problem - not their new modem. Consequently, we purchased a new HP 5740 printer The printing function worked fine and it would copy immediatley after the printer was turned on, however, after the printer sat idle for a couple of hours, the copy function would not work. If you then turned the printer off and immediately turned it back on, it would copy. Again, Comcast reiterated it was a printer problem. I returned the original 5740 back to the store from which it was purchased and exchanged it for another HP 5740 printer. After hooking up the second HP 5740, the same problems with copying occurred. I returned the second HP 5740 to the dealer for a refund and left town for three months. We recently returned and purchased a HP ENVY 7645 printer from another dealer. We are having the same issues with this printer as we had with the two previous HP 5740 printers. I discussed the situation with a level II supervisor at Comcast and he arranged for a new modem/router to be brought to the house and installed by a technician. The installation occurred today and we are still experiencing exactly the same problem. The Comcast technician who installed the new modem/router (who couldn't wait around while the printer sat idle) said that if the problems occurs after the installation, we should purchase a printer/copier from another manufacturer - or turn our printer "off and then on" when we want to copy. He also asid that if this problem does continue after the new modem/router is installed, it definitely won't be a Comcast problem. DOES ANYONE HAVE ANY IDEA WHERE I SHOULD GO FROM HERE?

Hi @lamoso,
Welcome to the HP Forums!
I understand that your HP Envy 7645 will not copy after being idle. I am happy to look into this for you!
I believe this is happening due to the printer going into sleep mode. As the options are for 5 minutes, 10 minutes, and 15 minutes for sleep mode to activate. I would recommend trying a hard reset, by going to this post,How to perform a Hard Reset, by @Rich1. It is important that the printer's power cable is plugged directly into the wall outlet, and not a surge protector. See this article, Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector for more information. This applies to Inkjet printers as well.
After the hard reset, I would then make sure the printer's firmware is up-to-date. Getting the Latest Firmware and Product Updates.
Let's see what happens after giving these two steps a try!
Thank you for posting!
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SQL Developer hangs for a few minutes after being idle for a while.

Is anyone aware of any issues with SQL Developer hanging for several minutes after being idle for several hours? After being idle for several hours (and probably minimized), when we bring up SQL Developer we just get a blank white window for several minutes before it becomes functional. Obviously, this isn't a critical issue, but sure is annoying when you run into it.
Thanks in advance!!
Rob

This is fairly typical java application behaviour. For whatever reason, they are particularly prone to being swapped out by the operating system and take time to swap back in.
There is an add-in around called "keepresident" which helps this but I thought it had been superceded in later JDK version.

6600gt unresponsive black screen after being idle?

everything works fine now that i have installed the 67.03 drivers on my 6600gt. the speeds are great, overclocking working, and runs very well on my games. but now when i leave my computer for a long period of time, when i come back, the computer is still running but the monitor is shut off. and the light blinks every two seconds. it never did this before. is this a known issue with driver version 67.03? The latest forceware drivers didn't work. always use driver cleaner pro and follow exact instructions. im not getting any artifacts and as long as i am playing a game, or basically doing anything, the monitor will stay on. only happens after being idle. i have screen saver disabled, nothing set to go on standby and hibernation is disabled.
MY SYSTEM Specs:
here is some more information...
CPU:
AMD Athlon(tm) 64 Processor 3000+
Manufacturer AMD
Family AMD Athlon(tm) 64 Processor 3000+
Architecture 64-bit
Internal Clock 1.8 GHz
Internal Clock Maximum 3.0 GHz
External Clock 201.0 MHz
Socket Designation Socket 939
HyperThreadingTechnology N/A
Capabilities MMX, CMov, RDTSC, 3DNow!, Extended 3DNow!, SSE, SSE2, PAE, NX
Version AMD Athlon(tm) 64 Processor 3000+
Caches
Level 1 128 KB
Level 1 128 KB
Level 2 512 KB
DX INFO:
Version 9.0c
Long Version 4.09.00.0904
Direct Draw info:
Version 5.03.2600.2180
Primary Device NVIDIA GeForce 6600 GT
Video Card
NVIDIA GeForce 6600 GT Driver 6.7.0.3
Description NVIDIA GeForce 6600 GT
Manufacturer NVIDIA
Total Local Video Memory 128 MB
Total Local Texture Memory 128 MB
Total AGP Memory 256 MB
Driver File nv4_disp.dll
Driver Version 6.7.0.3
Driver Date 11-4-2004
Driver WHQL Certified true
Max Texture Width 4096 px
Max Texture Height 4096 px
Max User Clipping Planes 6
Max Active Hardware Lights 8
Max Texture Blending Stages 8
Fixed Function Textures In Single Pass 8
Vertex Shader Version 3.0
Pixel Shader Version 3.0
Max Vertex Blend Matrices 0
Max Texture Coordinates 8
VGA Memory Clock 1.0 GHz
VGA Core Clock 9.7 MHz
PCI
Name NVIDIA GeForce 6600 GT
Vendor ID 0x10de
Device ID 0x0140
SubSystem ID 0x00000000
Revision ID 0x00a2
MOBO:
MSI K8N NEO 4 w/nvidia nforce 4 Ultra/standard Chipset based
Supported Slot Types ISA, PCI
Manufacturer MICRO-STAR INTERNATIONAL CO., LTD
Model MS-7125
Version 1.0
BIOS Vendor Phoenix Technologies, LTD
BIOS Version 6.00 PG
BIOS Release Date 09/09/2005
BIOS Properties Plug and Play, Flash
System Devices
Name PCI standard host CPU bridge
Manufacturer (Standard system devices)
Name PCI standard host CPU bridge
Manufacturer (Standard system devices)
Name PCI standard host CPU bridge
Manufacturer (Standard system devices)
Name PCI standard host CPU bridge
Manufacturer (Standard system devices)
Name PCI standard ISA bridge
Manufacturer (Standard system devices)
Name NVIDIA nForce PCI System Management
Manufacturer NVIDIA
Name NVIDIA nForce4 Parallel ATA Controller
Manufacturer NVIDIA Corporation
Name NVIDIA nForce4 Serial ATA Controller
Manufacturer NVIDIA Corporation
Name NVIDIA nForce4 Serial ATA Controller
Manufacturer NVIDIA Corporation
Name NVIDIA Network Bus Enumerator
Manufacturer NVIDIA
Name Realtek AC'97 Audio
Manufacturer Realtek
Name Standard OpenHCD USB Host Controller
Manufacturer (Standard USB Host Controller)
Name Standard Enhanced PCI to USB Host Controller
Manufacturer (Standard USB Host Controller)
Name PCI standard PCI-to-PCI bridge
Manufacturer (Standard system devices)
Name nForce4 PCI-Express Root Port
Manufacturer NVIDIA
Name nForce4 PCI-Express Root Port
Manufacturer NVIDIA
Name nForce4 PCI-Express Root Port
Manufacturer NVIDIA
Name nForce4 PCI-Express Root Port
Manufacturer NVIDIA
Name nForce4 HyperTransport Bridge
Manufacturer NVIDIA
Operating System Info:
Operating System Microsoft Windows XP
Version 5.1.2600
Service Pack Service Pack 2
Windows Environment 32-bit
Locale US
Desktop Width 1024 px
Desktop Height 768 px
Desktop BPP 32 b
hard drive info
Hard Disk Info
Hard Disk Drive 1/2
Name ST340014A
Manufacturer (Standard disk drives)
Capacity 37.27 GB
Model ST340014A
Interface Type IDE
Hard Disk Drive 2/2
Name WDC WD200BB-00DEA0
Manufacturer (Standard disk drives)
Capacity 18.65 GB
Model WDC WD200BB-00DEA0
Interface Type IDE
Power supply:
Thermaltake 430 watt
Model: XP550 NP
AC INPUT:115/9A
   230/5A
   DC OUTPUT
AC INPUT:115/9A +3.3V +5V +12V -5V -12V +5VSB
   230/5A
frequency: 47-63 hz 20A 30A 18A 0.5A 0.8A 2A

Quote from: perdition on 23-July-06, 17:23:48
now it does it after while playing a game although it takes about 2 hours for it to happen. i reinstalled os again. new drivers, my monitor just goes to standby. i tried another monitor, does the same thing. any suggestions?
yep, re-check VGA colling sysmtem. it may VGA overheat. it may coused also by RAM instability. run memtest to check it and prime95(sp2004) to test memory stick(s) stability.

HP Photosmart 7520 prints text too tiny to read

I bought an HP Photosmart 7520 all-in-one Printer a couple months ago. I have tried EVERYTHING I can, using my PC settings to any printer settings, to enlarge the text/font printout... all to no avail!! The printer is set up as a wireless printer to my new HP ENVY TouchSmart PC all-in-one PC. The print size is soooo tiny I cannot read it without a magnifying glass (nor can any one else)!! I have looked at the Support site and Forum but can't find any answer(s) to this printer problem. There certainly MUST be a way to enlarge the font that the printer prints out. PLEASE HELP !!!

I had this same problem for the longest time, which led me to this forum. However, when it was mentioned as an "application" problem, that led me to check the page setup from the file menu in my browser, which was set at 70%.
Changed it to 100% and it printed out larger.
Hope that helps!

HP Photosmart 7520 printer cannot detect yellow cartridge

My 3-month-old 7520 printer stopped accessing its yellow cartridge when printing color photos, even though the display showed the yellow cartridge was still 1/3 full.
I put a brand-new yellow cartridge in, and the printer display showed a full cartridge, but the printer status report showed it to be empty. Print Quality Diagnostic report showed an empty cartridge, also.
Pulled the yellow cartridge and checked to see that there was ink at the port by touching my finger to it, left a wet yellow ink spot on my fingertip, so ink was good. Cartridge date shows it does not expire until 9/10/15, so still current.
Why can't the printer access the (brand new) yellow cartridge to print anything??
This is my first HP printer after a frustrating series of Epson printers, so I was really hoping for better.
Thank you,
Kathy

Hello belgiansarebest, and welcome to the HP Forums, I hope you enjoy your experience!
I understand you are having issues with your yellow ink. I would love to help!
I would recommend performing a hard reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also suggest performing the steps listed in this document on Troubleshooting Print Quality Issues.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
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Photosmart 2710 prints garbage from Windows 8.1 but prints OK from Windows 7

Photosmart 2710 connected wirelessly to Verizon FIOS router, prints fine when sent files from Windows 7 clients (also connected wirelessly). When sent print jobs from a Windows 8.1 wireless client, printer produces page after page of single lines of mostly graphics characters, with an occasional page of several lines of what appears to be XML.
Printer driver was installed using the standard 'Add printer' button on the Devices and Printers dialog under Control Panel.
I have downloaded and run the HP Print and Scan Doctor, which found no problems, but its Test Page produced the same erroneous behavior.
Windows 8.1 on Asus X551 notebook, Intel Celeron 1007U x64 processor, 64-bit OS.

Hi
Try the drivers from the link below on the windows 8.1 unit
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=us&dlc=en&sw_lang=&product=4204...
Hope this helps.
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HP Photosmart 7520 prints garbage text after being idle

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