HP Photosmart 7520

I'm not able to set up eprint. Its asking for proxy settings when PC on automatic configuration hence don't have any.
It was working previously but not for last 2 days.
Any solutions?

Hi momad,
Thank you for joining the HP Support community. I understand that you are unable to connect to the ePrint feature of your Photosmart 7520.
Let's start by setting a static ip address and manual DNS servers for the printer. I have included a link to another post complete with screen shots. Please note that on the Network tab that along the left hand side menu you'll have "Network Address (IP)" instead of "IPv4". That should reconnect you to ePrint.
HP Support Forums post by Happytohelp01
Regards,
Happytohelp01
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Similar Messages

I have an HP PHOTOSMART 7520 e-ALL-IN-ONE SERIES printer purchased approx. 5 months ago.

Where can I get instructions as to how to use my printer for photos. There is a small tray and I have inserted the oorrect paper. I attempted to print a photo on a letter size sheet - and I indicated the size - it came out only as half a photo. So I tried to print it using the small sheets and it printed it small but on one of my regular letter size sheets. And the colour is coming out orange . . . HELP . . . I need instructions. Thank you!
This question was solved.
View Solution.

Hey maryjane41,
I see you are looking for information about printing photos with your Photosmart 7520. Please see the document linked below on loading special media types in this printer.
Loading Plain Paper, Photo Paper, and Envelopes
As well, take a look at the "Print" section of the User Guide linked below.
http://h10032.www1.hp.com/ctg/Manual/c03456524.pdf
Hope this helps,
Jason
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I am not an HP employee.

HP Photosmart 7520 scan to email not working / working only once in a while

I have read through all of the answers that I can find as to how to fix the scan to email function on my printer. The printer is only a couple of months old. I am using a Mac. I need this to work. The problem is that while I always receive the emails, they don't always have the scan attached to them. Sometimes, but not always.
When I scan one page, it works. When I scan 10 pages, it works about half the time. When I scan 25 pages, as I sometimes do, it doesnt' work.
HP, please fix this ! It worked just fine a couple of weeks ago!
Machta

Hi Machta,
Welcome to the HP Support forums. I see that your scan to email feature of your Photosmart 7520 seems to be inconsistent when attaching the scanned documents to the email.
Please start by assigning a manual IP address and manual DNS servers to your printer. If you are unsure how to do this please click here. It will take you to another post I’ve done that has the steps with screen shots. Don’t fret that the screen shots are for a Photosmart 7510 printer, the steps are the same.
If you have already set the manual IP address and manual DNS servers, then please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
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Photosmart 7520 on wireless network no longer recognized by laptop

The printer was fully functional on my wireless network, accessible by phone, tablet & laptop. Now it is not recognized by the laptop but still usable by other devices through the wireless network. The laptop is Windows 7 professional. The laptop and printer are both on the same (only) wireless network. I uninstalled the printer and driver from the laptop, temporarily disabled Norton Antivirus, then tried to install a new driver but installation failed. I repeated the entire process again, with the same results. What else should I try?

Hi @SaMi4,
Welcome to the HP Forums!
I noticed that your HP Photosmart 7520 that is on a wireless network, is no longer recognized by your laptop. I am sorry to hear about this, but I am happy to help!
I would recommend this printing guide, 'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Windows 7.
You would also benefit from this guide, Printer Does Not Maintain Wireless Connection. As this will help you maintain the connection.
Hope this helps, and have a wonderful day!
RnRMusicMan
I work on behalf of HP
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Installing HP Photosmart 7520 all in one printer software

My new HP Photosmart 7520 will not install on my Dell PC. I have the 32-bit Windows Vista OS. When installation begins I immediately get the error message: "Key not valid for use in specified state". I've tried installing the CD and the software from HP on-line, all several different ways. I 've used the troubleshooting download from HP but both methods do not solve the installation problem. I've temporarily disabled the firewall. I've done disk clean-up and defragmenting. I've restarted the PC more than a dozen times during my efforts. Even Microsoft Windows can't install all the software from updates - only the fax portion. If I can get past the point where the error message occurs I think the software will install.
I hesitate to try the Geek Squad. My experience with them is that most of the geeks aren't competent and it's a crap shoot getting assigned one that is. They will be my last resort.
Has anyone had this problem? Does anyone have a solution?

Hey @jimlg ,
Welcome to the HP Forums!
I understand you're unable to install the printer drivers for your Photosmart 7520 printer.
The error you have listed is a Windows error and not attributed to the printer software. You can confirm this with the fact the error occurs when trying to install from Windows update bypassing our installer.
You may want to try following the suggestion in this thread made by @Gemini02 which seems to help resolve the issue for some users experiencing the same problem: Re: key not valid for use in specified state.
Let me know if that helps.
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Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Can't scan to PDF file on HP Photosmart 7520 printer

I have two HP Photosmart 7520 printers - one in my home and one at summer home. On one when I scan I get the option of document or photo and PDF or jpeg. On the other printer, I am not given any options and it automatically scans into a jpeg file. How can I get the PDF format option to work on printer number 2?

Hi @healthdesigner,
Welcome to the HP Forums!
I understand that you cannot scan to PDF on your HP Photosmart 7520 printer. I am happy to help you with your scanning!
For further assistance, I will need some additional information:
If the printer is connected, Wireless, Ethernet, or USB.
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
If the printer is able to make copies.
Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.
Thank you for posting, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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How do I get the "non HP Ink Cartridge" pop up to go away??? HP Photosmart 7520

After my trial ink ran out on the HP Photosmart 7520 I installed a non-hp ink cartridge. It prints fine but EVERY SINGLE TIME I print anything I get a pop up saying I have a non-hp cartridge installed and the quality cannot be guaranteed. It then gives me the option to shop HP online, cancel the print, or click ok to close it. EVERY SINGLE TIME. I print a lot of pages and this is extremely annoying. There is no "do not show this message in the future" option. How can I make this stop popping up????

"After my trial ink ran out on the HP Photosmart 7520 I installed a non-hp ink cartridge. It prints fine but EVERY SINGLE TIME I print anything I get a pop up saying I have a non-hp cartridge installed and the quality cannot be guaranteed. It then gives me the option to shop HP online, cancel the print, or click ok to close it. EVERY SINGLE TIME. I print a lot of pages and this is extremely annoying. There is no "do not show this message in the future" option. How can I make this stop popping up???? "
OK, you're receiving this error because of the non HP cartridge you've installed. This message can be bypassed by selecting OK; it will not go away until you install HP ink. Until then you should be able to print.

How to print on photo paper with HP Photosmart 7520 on iphoto '11

Dear All,
I have a very serious problem. I've tried so many settings and configurations without success.
Very simple. I cannot choose the photo tray in any way and I cannot print on photo paper.
I get everything on A4 format.
The printer is working fine wih other software (e.g. HP studio).
I can't believe I'm the only one.
Please help!
tks ;-)

Hi,
I came across such issues using AirPrint from Mac OS.. probably an Airprint bug.
Go to Print & Scan and click the plus sign.
From the extended add a printer dialog select the Photosmart 7520.
Open the Use drop-down and select the HP Photosmart 7520 from teh list (Instead the default AirPrint option)
Additionally from the iPhoto print dialog click Print, the OS print dialog will appear.
Set the Paper Source as Photo Tray under the Paper Type/Quality menu.
Shlomi

Hp Photosmart 7520 e-all-in-one-series (wireless)

When I go to print documents, I get 10 in Queue. The blue light indicates that wireless connection has been
established and you can print.

JimandJackie
Welcome to the HP Forum.
The following applies to Windows OS.
Know that a recent Update for this printer (mid-August 2014) has resolved some disconnection issues. If you have not done so for a while, please consider reinstalling the Full Feature Software for your printer.
Try / Consider:
Full Feature Software:
Install Full Feature Software – Photosmart 7520
Go to your printer panel:
Click the ePrint button (top left button) and check for Updates.
If your printer needs the Updates, it will search them out and download them.
===========================================================================
If the issue is only one of the jobs being stuck in the printer queue on the computer, then the following might help:
The direct approach:
Open a Windows Explorer (called File Explorer in Windows 8.x)
Navigate to folder: C:\Windows\System32\spool\PRINTERS **
Delete any files you find in the PRINTERS folder
** When you try to click into the PRINTERS folder, you may see a warning message about permission, Click through and / or enter the Administrator level password to gain access to the folder
One method to restart the spooler:
Control Panel > icon view > Administrative Tools > Services >
Click on Name to sort the column alphabetically (optional) >
Scroll down and look for Print spooler > Highlight / Left-Click Print Spooler >
Click Restart the service
===========================================================================
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Although I strive to reflect HP's best practices, I do not work for HP.
Click Accept as Solution when the Answer is a good Fix or Workaround!
Kind Regards,
Dragon-Fur

HP Photosmart 7520 e-All-in-One Printer e-mail extension

What is the e-mail extension to print via e-mail to the HP Photosmart 7520 e-All-in-One Printer?

Hi,
I assume you refer to the HP ePrint address?
Its your ePrint email address @hpeprint.com
Please let me know if I may misunderstood your intention.
Shlomi
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HP Photosmart 7520 e-All-in-One Printer when trying to photocopy says incorrect paper size

HP Photosmart 7520 e-All-in-One Printer - WHEN i AM TRYING TO MAKE A COPY COPY OF AN A4 DOCUMENT WITH A4 PAPER INSTALLED. iT KEEPS PUTTING THROUGH A BLANK SHEET AND SAYING INCORRECT PAPER SIZE. HELP!!
I HAVE CHECKED FOR UPDATED SOFTWARE ETC, CLEANED THE GLASS, TURNED OFF AND ON ETC - NO LUCK.
Why is it such a major task just to photocopy one standard piece of A4 paper with just a letter contained no photos etc or anything too tasking.
Any help much appreciated

Hey there @SMFTEDDY ,
I saw your thread and messages and wanted to add to it. I have checked the Copy Menu on the printer itself (below), and it does not contain the option to copy in A4 size. You might just have to use the work around scanning method recommended above to get to use the A4 size you wish to use with the Photosmart 7520.
Good luck
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

How to turn of two-sided printing on Photosmart 7520

How do you turn off the automatic 2-sided printing on the Photosmart 7520?

Hi,
For Windows, please
(a) Double clickk Printer icon on desktop,
(b) Click Set Preferences,
(c) Select Print both sides (normally Flip Long Edge for portrait):
(d) Click Save/Apply
Regards.
BH
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I cant seem to scan from my hp photosmart 7520 printer to my iMac but can scan using the iMac? photosmart cant see the iMac.

I cant seem to scan from my hp photosmart 7520 printer to my iMac but can scan using the iMac? Photosmart cant see the iMac. Mac is wired to the router printer over wi fi.

Hi Shlomi
It worked!!! Thanks so much, I've been messing about with this for hours.
As you are so good I do have another problem. I have another 2 pc's on the network that show on the iMac but iMac cannot conect to. One is XP and the other is Vista both with Norton fire wall installed.
Any thoughts you have would be much appriciated
Rob

How to install driver for HP photosmart 7520 on MacOSX 10.5.8???

My husband does basic printing of documents. His computer is a MAC OSX 10.5.8. We have a new HP Photosmart 7520 printer which requires 10.6 minimum.
Is it possible to get a driver for this printer for him, that will allow him to access the printer, without getting a new computer!! ?? To simply be able to print and fax and scan.. he rarely does photos.
Please Help, as of course, he is quite frustrated, and as a result, so am I!!
Thanks.

Hi grammaglenys,
Welcome to the HP Forums! I see that you having trouble installing drivers with your printer. It is true that this printer only supports Mac OS X 10.6 as the minimum requirement for the HP Photosmart 7520.
As the Operating System is older than when the printer came out, there currently isn't a driver available. However, here is a list of printers that can be used with Mac OS X 10.5.8. Archived - Mac OS X 10.5.3: Printer drivers included in the HP Printer Driver Update v1.1.1. Or you can try upgrading the Operating System to Mac OS X 10.6.
Hope this answers your question, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Printer Driver for HP Photosmart 7520 for Mac OS X 10.4 Tiger and 10.3 and 10.5

I just purchased a new HP Photosmart 7520 printer. One of my Macs at home is an iMac G5 that is running Mac OS X 10.4 Tiger. It connects to the HP printer via Wi-Fi. HP does not provide drivers for Mac OS 10.4 for the Photosmart 7520 printer. I tried all sorts of old HP drivers and finally found one that worked, so I figured I would post here to help out anyone else who is trying to solve the same problem. The driver download you need is the OS 10.4 driver for the Photosmart C7250 All-In-One printer. Here is the link to the download page:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-55650-2 &cc=us&dlc=en&lc=en&os=219&product=3382185&sw_lang=
After downloading and installing the drivers, I ran the HP Printer Setup Utility. It was not able to detect my printer. I had to go to System Preferences on my Mac and add the printer manually in the Print & Fax control panel. The Print & Fax control panel was not able to auto-select the correct driver to use, so I selected "HP" from the "Print Using" drop-down list, and then selected "HP Photosmart D7400 Series" from the "Model" list. That worked for me. Good luck!
According to the driver download page, this driver will work for Mac OS X v10.3.9, v10.4 and v10.5

Thank you very much, I just bought this printer without paying attention to the compatibility of my Imac. Thanks to you, I just install it without too much difficulty. Thank you again.
Merci beaucoup, je viens d'acheter cette imprimante sans faire attention à la compatibilité de mon Imac. Grace à vous, je viens de l'installer sans trop de difficulté. Encore merci.

HP Photosmart 7520 being sold when they know its not working correctly.

With HP reccommendation last week, I purchased the Photosmart 7520 all in one printer for my Mac from Best Buy in Portsmouth. I installed, uninstalled and re-installed 6 times as I could not get the apps to work. I placed the call to HP and the guy said "oh, we do not support those apps that you see on the top part of the printer screen, only the ones below. He told me to download the manual and that might help me... really... So the next day, a deep breath, and I began again figuring I was doing something wrong. Still would not work. I decided to try HP again, it was a new day. This time after explaining everything the technicial support person told me there was indeed a problem and they know it and are working on this. I said why would HP continue to sell something that clearly does not work. He agreed... I can now see on this help area, this is an ongoing problem and not something new. The tech I spoke to did not tell me there was a fix being worked on at all.
So now I guess I need to box this up and return it to Best Buy. Oh and also another funny thing that does not work. I can not use the touch screen period. If I want to print or scan, I need to do so from my computer - oh, and I can't print on 4X6 photo paper, it will not feed... HP you have dissappointed me.

Hello dfull,
Welcome to the HP Support forums. I understand that you are having issues with your Photosmart 7520 printer.
I just sent you a private message. If you are not sure how to check your forum private messages, this post has the instructions.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

HP Photosmart 7520

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