HP Photosmart 7525 all-in-one, using Mac desktop OSX 10.9.2

My printer will not respond to desktop or otehr commands to print. This is a new problem. The "wireless summary" on the printer says " IP Address: not conected", and SSID: N/A, Wireless Direct: On.
The computer identifies the printer as 192.168.2.12.
The printer referred to 192.168.2.72 or something equally distant.
When I ask the printer to find a wireless router, it identifies mine as it should. I have no idea what the password is or if i ever established one.
This thing was printing several days ago, before I transitionied my ISP from TWC to att.net.
Thsi looks like a ton of frustration for me.
please help.

Hi helped,
Welcome to the HP Forums, I hope you enjoy your experience!
I read your post and since changing the ISP from TWC to AT&,T the printer isn't connecting to the new network.
I will be happy to help you.
Don't worry, this won't be too painful.
On the printer restore the network defaults.
Go to setup, wireless menu, restore network defaults, select yes.
Now we need to find out what encryption you have on your new network. Please write these down.
To check the encryption type, go to the Apple/system preferences/network/click the advanced button/
double click the network name.
(shows WEP or WPA)
To check the network password follow these steps:
On the Apple menu bar, click Go, select applications, utilities, keychain access, double click the network name,
check the box to show the password,type in your Mac password to view it.
Now on the printer you can run the wireless setup.
Go to setup, wireless menu, wireless setup wizard.
Put in your encryption type and password when prompted if you have one.
To add the printer on the Mac, click on the Apple.
Click system preferences, click on printers and scanners, click the + sign at the bottom and select Add Printers and Scanners.
Select the printer from the list, beside Use: click the drop down and select your printer and click add.
Test the printer.
Hope this helps.
Thank you for posting on the HP Forums.
Have a nice day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Similar Messages

  • My photosmart C7250 all-in-one used to allow me to print black and white only, now it won't

    My photosmart c7250 all-in-one used to allow me to print in black and white only if I changed properties to print in grayscale, black and white only.  Now it says it won't print until I replace one of the empty color cartridges.  I do no understand why the color cartridges are running out when I only use my black cartridge. 

    I still don't understand the difference between what I used to be allowed that I'm not allowed now.  I was able to bypass the empty color cartridges by changing my print property to "grayscale" and "black only".  Now I'm not allowed to bypass???

  • Photosmart 7525 All-in-One Printer

    I recently bought one Photosmart 7525 All-in-One Printer and everything seems to be well connected and I have the test pass report a couple of times but the printer does not get connected to the incoming fax calls and the the fax is on call and is supposed to activatee itself after 3 rings but does not activate at all. There is a digital buttom an the screen to press if you want to accept the incoming fax but if I am not next to fax, the comunication to the incoming fax is lost. 
    I have people com[laning they can not send me faxes.
    Any suggestions...is only two weeks old.
    This question was solved.
    View Solution.

    George, you helped me solve the problem I had with my printer. After I download the software from your website, not from the CD, it took some time to download the software and when I tried to reach you, you were gone. Anyhow, I really appreciate your patience and help that solve the problem and I was able to connect wirelessly with my desktop and laptop.
    Thank you very much,

  • Photosmart 7525 All in One - Unable to Scan to Computer

    Unable to "Enable Scan to Computer"
    I've downloaded the most recent downloads and drivers.
    Running Yosemite 10.10.1 on Mac
    WiFi connection confirmed
    HP Utility - Photosmart 7520 series > Scan to Computer > "Scan to Computer Cannot Be Enabled"

    Hi @sarahxtemp,
    Looks like we may need to try a different uninstall approach and see if this gives us the Scan to Computer option.
    Move the files and/or folders to the trash, drag and drop
    Macintosh HD/Applications//Hewlett-Packard folder
    Macintosh HD/Library/Application Support/ - delete all files and folders regarding HP/Hewlett Packard
    In Macintosh HD/Library/Caches - delete all files and folders regarding HP/Hewlett Packard
    Macintosh HD/Library/Documentation/Help/ - delete all files and folders regarding HP/Hewlett Packard
    Macintosh HD/Library/Frameworks/HPServicesInterface.framework
    Macintosh HD/Library/Frameworks/HPSmartX.framework
    Macintosh HD/Library/Image Capture/TWAIN Data Sources/HP Scan Pro
    In Macintosh HD/Library/Image Capture/Scripts - delete all files and folders regarding HP/Hewlett Packard
    In Macintosh HD/Library/Preferences - delete all files and folders regarding HP/Hewlett Packard
    Move Macintosh HD/Library/Preferences/loginwindow.plist to the desktop. NOTE: Not removing the file loginwindow.plist during the manual uninstall could cause the uninstall to be unsuccessful.
    In Macintosh HD/Library/Printer/hp - delete folder
    In Macintosh HD/Library/StartupItems, drag the following folders to the trash, HP IO and HP Trap Monitor
    In Macintosh HD/Users/USERNAME (this should have a symbol of a house next to it)/Library/Preferences, drag the following folders to the trash: *Any files beginning with com.apple.print, *Any files beginning with com.hp, *Any files beginning with Hewlett-Packard, *Any files beginning with HP or hp
    In MacintoshHD/Users/USERNAME/Library/Printers, drag any All-in-One printers listed here into the trash.
    Drag the HP icons from the Dock and drop it on an empty space on the desktop. The icon will disappear.
    Close all open windows.
    Restart.
    Empty the Trash.
     Follow these steps to remove the print driver and other software from a computer.
    From the computer desktop, double-click the Macintosh HD  icon.
    Double-click the Library folder.
    Double-click the Printers folder.
    Right-click the HP folder, and then select Move to Trash.
    When prompted, type the Administrator name and Password for the computer, and then clickOK. Wait for authentication to complete.
    Double-click the PPDs  folder.
    Double-click the Contents  folder.
    Double-click the Resources  folder.
    Locate your printer in the printer list, and then right-click on your printer and select Move to Trash.
    When prompted, type the Administrator name and Password for the computer, and then click OK. Wait for authentication to complete.
    Click the Trash icon on the taskbar, click the Empty  button, and then click OK to empty the trash.
    NOTEBy clicking OK, all items in your trash will be permanently deleted from your computer. To delete one item in the trash, click that item to highlight it, and then click OK.
    On the upper-left corner of the computer desktop, click the Apple menu icon, and then click System Preferences on the drop-down menu.
    Double-click Print & Scan.
    In the Printers list, click your HP printer, and then click the Minus button to delete it.
    Restart the computer again.
    After logging in, Repair Disk Permissions
    On the Dock, click  Applications, and then click Utilities.
    Double-click Disk Utility.
    Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
    Click the Repair Disk Permissions button at the bottom of the window.
    Once the repair is complete, restart the computer .
    Restart the computer.
    Install the software; HP Photosmart 7520 e-All-in-One Printer Full Feature Software and Drivers, once the software is successfully installed we can then delete the loginwindow.plist from the desktop.
    Download and install the HP Printer Drivers for OS X.
    **Source
    Please let me know if this resolves the issue.
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Duplex not recognised when sharing HP 7210 All-in-one using Remote Desktop

    The HP 7210 is installed on a Windows 8/64 PC called Harmony.
    Duplex unit is correctly detected and a logged on Harmony user can print duplex.
    MSTSC is set up with printer sharing and a connection toa remote Windows 7/64 PC called Gerald.
    A user logged on to Gerald sees the 7210 and can print.
    However, the Duplex unit is not seen from the remote session so only manual duplex is available.
    I also notice that in Printing Preferences on Harmony the default to Duplex does not 'stick'. 
    For example
    1.  Set the Fast/Economical printing profile to use the Duplex unit ('Print on Both Sides' set to Automatically).
          Click Apply
    2.  Set the same for General Everyday Printing
          Click Apply
    3.  Re-select the Fast/Economical Printing profile.
          The 'Print on Both sides' setting has changed back to 'Off'.

    Generally this is a feature that has to be enabled through the software. If the printer is sharedm, then you will not likely be able to access the duplex options. I would install the printer on the computer you wish to duplex from and make sure that the feature is enabled thorugh the properties/preferences for the printer. 
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=391153
    Let me knwo how this goes! 
    -Spencer 
    PS have a wonderful day! 

  • Photosmart 2610 all-in-one Scan preview does not display

    Recovering from a hard-disk crash, I've just reinstalled my Photosmart 2610 all-in-one using the driver and software package for Windows XP : rub_W01_Americas_Euro1_NB.exe. downloaded from the HP support site. All seems to be running well, except for a glitch when I try to scan: the document Preview does not display.  I have made certain that the Preview checkbox is duly selected, but nothing seems to help. It is the same whether I'm scanning a picture or a document. It also makes no difference whether I launch the scan from HP Director or from within another application.
    Note that if I click Accept, the document (or picture) will indeed be scanned and saved. But I won't see it until I open it with some other application.
    Thoughts, anybody?
    Thanks!
    James

    Hello James, welcome to the forums
    I understand you are unable to see your scanned preview with your Photosmart 2610. I would suggest the guide below to use for troubleshooting steps for this issue.
    Scanning Stops at the Preview Screen when the Printer is Connected to the Computer with a USB Cable ...
    If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
    Have a great day
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HP Photosmart c7280 All-in-One Mac 10.7.1 (Lion) the "Two-Sided​" option is grayed and cannot use?

    I have a HP Photosmart c7280 All-in-One printer and a Macbook Air that runs the Lion operating system (10.7.1). 
    I am trying and needing to print via the "Two-sided" option that appears under the "Layout" pull down tab option, however, the "Two-Sided" option appears to be greyed out as if you are not allowed to use it.  I am sure that that is not the case I just do not know how to unlock it yet I guess?
    I just made sure that all of my software was up to date and it is currently.
    Everything else is perfect about the printer and I have been using it for years, so thank you!  I would just like to know what on earth I am doing wrong or need to do to unlock that "Two-sided" setting, so I do not waste a ton of paper!  Thanks again!
    Sincerely,
       DAP413
    This question was solved.
    View Solution.

    Hi DAP413,
    In order to actiate the Two-Sided duplex accessory, you have to enable it from the printer settings:
    -Enter System Preferences > Print & Scan
    -Double click the Photosmart printer name to open the Print Queue.
    -Click the Printer Setup button
    -Click the Driver tab and make sure the Two-Sided Printing Accessory option is checked.
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • HP Photosmart e-all-in-one NOT PRINTING for MAC 10.9.2

    Hi,
    I have a HP Photosmart e-all-in-one wireless that I have been using for my Apple devices (Mac, iphone, ipad) for years and recently it started giving me problems. 
    First month or so ago, out of nothing the MacBookPro would not see the printer connected, in dispite of been connected to the network. During that time I was able to find it connected from my iphone & ipad. Then I was using to print from these last two.
    Now, not even from my iphone & ipad. It seems that printer does not exist at all, coz it always says "printer not connected" on the MacBook and "No AirPrint Printers Found" on the ipad & iphone. 
    I've noticed that on HP website, the most updated version of the Mac is 10.9 and my devices has 10.9.2 Is this the problem? If so, how can I get by and continue to use the printer? I need to print ASAP.
    Thanks,
    eb

    What router? Have you restarted the router?
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • HP Photosmart C7280 All-in-One , Mac 0SX 10.6.8 Error message:' pump motor stalled

    HP Photosmart C7280 All-in-One , Mac 0SX 10.6.8 Error message:' pump motor stalled' press (I don't recognise the icon!)
    What is the button & what is the solution?

    Hello, I don't have a floor model of that printer available and the manual for this printer does not mention the pump motor. But I would first try removing and reseating all the cartridges in the printer and power cycle the machine. If you are still getting that error message I would do a hard reset that involves removing the cartridges. No user settings are lost with a hard reset and it is a very common tool used to try to resolve a hardware issue with a printer.  To do a hard reset with removing the cartridges: 
    While the machine is powered on take all the cartridges out of the machine. Close cartridge access.
    Then pull the power cord out of the rear of the Product, and then unplug the cord from the wall outlet.
    Wait at least 20 seconds.
    Plug power cord back into wall outlet and then back in the rear of the printer. It should power on by itself but after 10 seconds or so use the power button to turn machine on
    Wait for printer to go through start up process and as it recognizes the cartridges are missing (the display panel will inform of missing cartridges) put them back in their slots. 
    I am a former employee of HP...
    How do I give Kudos?| How do I mark a post as Solved?

  • Are there any updates so i can use my HP Photosmart C4780 All in One Printer wirelessly?

    just wondering..are there any updates for the iMac with OS X (10.8.2) so I can use my HP Photosmart C4780 All in One (Print,Scan,Copy)?

    Hi,
    An HP Full Feature Software is not available for Mountain Lion, therefore the Wireless configuration is tricky and cannot be done through the software.
    To connect the printer to your wireless network you will need to create a temporary wireless ad hoc connection, then the wireless connection to your router can be configured via the EWS page:
    Step one: Restore the printer's network default settings
    Touch the ATM button ( ) next to Wireless / Scan .
    Touch the ATM button ( ) next to Wireless Menu .
    Touch the ATM button ( ) next to Wireless Settings .
    Use the up and down ATM buttons ( ) to select Restore Network Defaults , and then press OK .
    Touch the ATM button ( ) next to  Yes to confirm your selection.
    Step two: Networkly connect the Mac to the printer by creating a temporary ad-hoc connection
    From the Mac, click the Wi-Fi icon.
    Click Join other network.
    Click Show Networks.
    Select the printer's SSID, it should be listed as HPSETUP or should contain HP or C4700 within its name.
    Click Connect
    Allow two-three minutes to fully establish the network connection.
    Step three: Connect the printer to your router via the EWS page
    Open Safari.
    Click the Bookmarks icon ()
    Click Bonjour.
    Double click the printer name, the EWS page appears.
    Open the Networking tab.
    From the left pane select Wireless.
    Click the Start Wizard button and follow the steps to connect the printer to your router.
    Step four: Reconnect the Mac to your router
    From the Mac, click the Wi-Fi icon.
    Click Join other network.
    Click Show Networks.
    Select your router SSID.
    Click Connect
    Allow two-three minutes to fully establish the network connection.
    Now the printer should be connected to your network.
    Open Print & Scan, click the Plus sign and add the printer listed as Bonjour.
    btw John Galt - I this it should be spelled as OS X, please correct me if i'm wrong.. ;-)
    Hope that helps,
    Shlomi

  • HP Photosmart C3180 All In One Installation Problems

    A while back I posted about problems with installing this printer, where the install cd v7.8.0 worked but the HP Set Up Assistant hung on the 2nd step. The software on the hp site for this printer (v7.9.1), did not work either, and froze mid install (couldn't even get to the set up assistant). HP support couldn't help me, repairing permissions didn't work, neither did resetting the printing system. I even tried updating cups and it didn't help either.
    I found a way to get the printer to work by choosing HP Photosmart P1100 - Gimp-Print v5.0.0-beta2 in Printer Set Up Utility, but since I never completed the HP set up assistant, it came up every time I turned on the computer. But, I could still print.
    Then one day I couldn't print, and when I went to Printer Set Up Utility, every driver I picked resulted in the "An error occured while trying to add the selected printer...server-error-service-unavailable", even the one that worked before (HP Photosmart P1100 - Gimp-Print v5.0.0-beta2)
    What finally worked to get me back in the land of the printing was to do an archive and install of the OS and re-installing the latest OS update, then reinstalling the v7.9.1 software from the hp website. I have no idea how things got so messed up twice, but I thought I would share what finally worked just in case it helps someone else out there...
    Mini   Mac OS X (10.4.8)   1.42 GHz PowerPC G4

    You are not alone.
    I am having EXACTLY the same problem with my HP Photosmart 3210 All-in-One. Step two of the HP Setup Assistant stops me dead in my tracks. No printers are listed. Scan Utility just crashes upon opening. The System Profiler lists the printer in both the Printer section & the USB section. I installed the new HP (Universal) 7.9 dmg as an Update; worked fine until I tried to scan. It will do everything, except scan.
    Most recently, I did a System Archive & Install (after many MANUAL* printer uninstalls & reinstalls of HP software....), then applied: MacOSXUpdCombo10.4.10PPC.dmg, (brings all up to date in one step).
    And a fresh install of HP Universal 7.9.....no change. I did notice that one set of instructions (for installation) said not to have the printer connected until prompted by the software (which never happens). Another (most recent) said that the printer MUST be conected (and 'on') BEFORE beginning the software installation. Neither one worked. And Hp hasn't been able assist any further. If they come up with something, I will post.
    Oh, I also tried installing only the Original software that came with the Mac & the 3210. Now that doesn't work either.
    But I'm Still Hopeful,
    Scott Smith
    P.S. I am using a Powerbook G4....
    *I have complete instructions on this process if you think it might help your situation.... (it removes all hp stuff & built-in Mac/HP driver stuff.)

  • My HP Photosmart C7280 All-in-One printer won´t print out documents, just pictures ...

    My HP Photosmart C7280 All-in-One printer won´t print out documents, just pictures. I´ve used the printer, since it was new on the marked, and it has worked perfectly until a few weeks back. There is no problem printing out pictures, but only blank pages comes out when I´m printing out documents. Regardless if it is Word, Excel etc.
    I´ve never used anything else than original cartridges, and the printer is used on Mac OS X 10.7.4. I´ve tried to reinstall the printer several times without any success.
    Can anyone help me?

    Hello,
    Please print a Self - Test report.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01448018&cc=us&dlc=en&lc=en&product=3204785&tmp...
    Can you see any of the colors as appear on the report sample?
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • How do I get my HP Photosmart C6280 All-In-One to scan?

    I have updated to Mac OS 10.9 the driver for my HP Photosmart C6280 All-In-One, but the scanner function no longer works.  The Apple update list shows the update was performed on October 30.
    The printer does not show up in the list of printers as a "Bonjour"  printer, as the instructions from HP's website indicate it should.

    Hi there,
    I understand you're having issues printing/scanning with your Photosmart C6280 since upgrading the 10.9 on your Mac. I would like to help you with this as best I can.
    The reason your having issues is because the HP software you're using is not designed for the 10.9 operating system. The last full software package HP released for the Photosmart C6280 was for 10.6, so the best option at this point would be to use the in operating system drivers.
    To get everything to work properly again, I'm going to link you to how to completely remove the HP software so you can use the Apple software as Sunshyn2005 has described in her post. Once you follow those steps to begin using the Apple software you may not know how to scan using the Apple software and you can learn 3 different ways to do so.
    I hope this helps, have a great weekend!
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

  • My HP photosmart 2610 all in one will print by not allow me to save or send a scan

    My HP Photosmart 2610 all in one will scan but will not allow me to save the scan or email the scan.  i assume it is a bug with maverick.....which i recently downloaded

    Does this thread help?
    http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/OS-X-10-9-Mavericks-Incor rect-output-using-HP-Scan/td-p/3069079

  • HP Printer Photosmart C4180 All in One

    HP Photosmart C4180 All in One Printer.
    I did reinstall the printer using the original disk, did uninstall  it and then reinstall it, but did not work right. Then I try to download the driver direct from HP and I get the same result (The printer works but the scanner, ink  levels etc is not working)
    I need to TOTALLY REMOVE THE ENTIRE SOFWARE, can somebody help?
    Thank you,
    Anthony

    Hello anyosua,
    Welcome to the HP Forums.
    I see that you are having an issue with the software and drivers for the printer.
    So I can better assist you, please respond with which Operating System you are running:
    Which Windows Operating System am I running?
    Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
    Thanks for your time.
    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

Maybe you are looking for

  • How do I stop iWeb outputting multiple image files? It makes my site slow!

    I'm a professional web designer (but don't let that put you off) who uses Dreamweaver and also handcodes HTML & CSS websites at work on a PC, but having got a new Mac for home use I thought I'd give iWeb a go for a personal site hosted on .Mac, showc

  • Can't get Dual Channel mode to work

    Hello, I have a pair of 512MB DDR400 ram sticks (listed in my sig). The Memory Slots are arranged like this:             1 2   3   [cpu]    |  |    | I put each stick in slot 1 and 2 and no workie, still Single Channel Mode. I put a stick in slot#2 a

  • In iMovie '11 how do I slow down my credits at the end of my movie.  I typed them in, but the speed is too fast.

    I have iMovie '11, and I can't find how to slow down the "credits" I've typed in at the end of my movie.  I guess it would be the scrolling speed.

  • Trouble opening a pdf file

    From the Internet I have downloaded a adobe pdf file. It's not possible to open the file. Can anybody help me Error : Handleiding_boekhoudpakket.pdf can not be opend because this type of file is not supported or because the file is corrupt

  • 0-values in BPS

    Am I right to assume that the BPS <b>will not store 0-values?</b> Our customer has some series where observations will be 0 from time to time, but it seems these are not stored.