HP Photosmart 7960 Not Shown in Print Drivers

I finally pulled the trigger and bought a MacBook Pro last Monday. I have a lot to learn having come from a PC background. I have an HP Photosmart 7960 printer hard-wired to a desktop PC running Windows XP. I use a wireless network with a Linksys router for a laptop PC also running Windows XP that shares that printer. I am trying to get my new Mac to share that printer wirelessly as well. It can find the printer on my network and then asks me to choose a printer driver from the drop-down list. The HP Photosmart 7900 series is not in the drop-down list even thought that driver is supposed to be part of the Leopard 10.5.8 OS without downloading from HP. As a matter of fact HP doesn't even offer that driver up to download because it already comes on the operating system. I picked one at random (HP Photosmart 7550 Gutenprint 5.1.3) and it will print, but that can't be the right way to go in the long run. I've been back to the Apple Store where I bought the laptop and they don't know what to tell me to do. I'm hoping someone has solved this issue so I can enjoy my new Mac.

Hi! There are 4 7900 series drivers included in Leopard however at installation not all of them may have been chosen. I think you will have to use the install disc to install the additional drivers if they weren't installed originally.
List of drivers HERE. Tom
From Apple:
Installing printer drivers
All included printer drivers are installed by default with Mac OS X 10.5 Leopard. If you custom install, you can select which printer driver packages you would like installed. The Apple LaserWriter PPDs and sample drivers included with CUPS are installed as part of the Essential System Software package and cannot be customized or installed separately from Mac OS X.
If you would like to install any of the optional printer drivers after installing Mac OS X, insert the Install disc into your computer and use Optional Installs.

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Hi rrfhp,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand none of the HP drivers will fully install.
I will be happy to help you.
Are you signed in as the Administrator of the computer?
I would turn off all start up programs to make sure there isn't something blocking the printer.
Click on start, in the search box type in run, enter, then type in msconfig, click OK.
Click the Services tab.
Click to select the Hide All Microsoft Services check box.
Click Disable All, and then click OK.
Then click on the start up tab at the top.
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Reboot the computer.
Temporarily turn off any Antivirus software.
Then run the installation again by right clicking on the setup and selecting run as Admininstrator.
Don't connect the USB cable until prompted.
Try printing now.
Then go back into msconfig and enable the All Microsoft Services and enable all on the start up tab.
Turn the Antivirus software back on again.
Please let me know the results if you are still having issues.
Are you getting any error messages?
Thank you for posting on the HP Forums.
Have a nice day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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This question was solved.
View Solution.

Greg-HP
Welcome to the HP Community Forum.
The printer software for your OS may be available for download from the printer's Support pages.
Install Full Feature Software – Printer
Should it be available, be sure you do save a copy of the software, the manuals, and whatever else you find that you find of interest. One never knows when these vintage items might disappear. Smiling.
Click the Kudos Thumbs-Up to show you appreciate the help.
Click Accept as Solution when the Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur

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I have a brand new HP which came with Windows Vista. I have a used printer, an hp photosmart 7960. When I put the installation disc in, a little screen comes up that says "Checking System." The computer asks me if I really want to install it since it doesn't recognize it and it might cause problems. I tell it to install anyway. Howevere, the "Checking System" disc goes nowhere. The 0% stays at 0%. The directions that came with the printer say to disable the virus protector before installing program. I spent all afternoon trying to install--with and without the virus protection disabled. Is the photosmart 7960 not compatible with Vista? Or am I missing something? I am not particfularly computer literate, so if you have suggestions, please be clear and simple.

Gretchen wrote:
I have a brand new HP which came with Windows Vista. I have a used printer, an hp photosmart 7960. When I put the installation disc in, a little screen comes up that says "Checking System." The computer asks me if I really want to install it since it doesn't recognize it and it might cause problems. I tell it to install anyway. Howevere, the "Checking System" disc goes nowhere. The 0% stays at 0%. The directions that came with the printer say to disable the virus protector before installing program. I spent all afternoon trying to install--with and without the virus protection disabled. Is the photosmart 7960 not compatible with Vista? Or am I missing something? I am not particfularly computer literate, so if you have suggestions, please be clear and simple.
Unplug the USB cable from the printer to the computer if you have installed it, then download the driver from HP's website here. Start with the basic driver. After the install is complete download and install the update from the same link.
Regards,
Bob Headrick, Microsoft MVP Printing/Imaging
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Hello Edward,
Thank you for clarifying.
I would first suggest performing a cold reset to the printer by following these steps
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Unplug the power cord from the wall outlet.
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Plug the power cord back into the wall outlet.
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Regards,
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

Any guess on how long it will take for HP to come up with laserjet printer drivers for LION?

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Since this is for an HP product support, you might want to visit their site:
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HP Photosmart 7960 Not Shown in Print Drivers

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