HP Photosmart 8250

My HP photosmart 8250 only prints from a memory card.....one day it completely stopped printing when it was connected to my PC. I uninstalled it from my pc, went back in to re-install it but the software install wouldn't take as error msg came up and said that this printer was already installed on this pc. I saw that I uninstalled it, a got a successful msg that it was uninstalled so I tried to install again and same message. Then my other HP deskjet 6122 stopped working as well. I have a cousin whose a pc tech check it out who said that I needed a new OS because pc had a virus. Installed a new OS, installed the HP 6122 but the HP 8250 wouldn't install - he installed new drivers and said he did all he could but to junk it. This 8250 still prints great pics from my memory card, so there's got to be a way it will connect to my pc....I refuse to junk it, not in the position to buy another one yet although the new models are now about the same price as what I paid for this one but since it still prints manually, I'm keeping it. How do I get this to install to my PC? The HP 6122 is the only printer I have right now......infact I have a Microtek scanner which was installed and working fine when the other two printers were before the new OS and I haven't been able to reinstall the scanner as well because I get the same message that its already installed on my pc.....I don't know how because it doesn't show up anywhere and this is a new OS....I'm lost without my scanner and photosmart no longer connected to my PC....any suggestions?

Hello skye9480,
Welcome to the HP Forums!
I understand your Photosmart 8250 is requesting you to change your black ink, but you have already changed this 3 times. I will do my best to assist you! Please make sure this printer is plugged into a direct wall, not surge protector. I just want to see if this makes a difference.
1. Remove all ink cartridges from the printer, then close the door
2. Remove the power cord from the printer (Do not press the power button)
3. Wait 60 seconds or more, then plug the power cord back in
4. Wait for the printer to turn on completely, then install the ink cartridges
5. Try to print a document
If you're receiving the same error message, then please contact HP technical support for further assistance. Click here to find out: HP Worldwide Contact.
Good luck.
I worked on behalf of HP.

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    If your problem is solved please click the "Accept as Solution" button ------------V
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    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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    Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
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