HP Photosmart 8750 prints slow when using Photo Gray Cartidge

HP Photosmart 8750 prints slow when using Photo Gray Cartidge ... sometimes indicates Black Cartridge failed, however upon reinserting works slow

Welcome to the HP Forums ButchG,
I see by your post that when printing with the photo gray cartridge the black cartridge will indicate that it has failed.
I can help you with this issue.
I would do a power reset to see if that will resolve the issue.
With the printer still turned on, disconnect the power cable from the back of the printer, if the printer has external power module with a detachable power cord disconnect it for 15 seconds and then reconnect it.
Hold down the power button for 10 seconds to drain the power.
Then disconnect the power cable from the wall outlet.
Wait 10 seconds and reconnect the power cable back to the wall outlet first, then the back of the printer and power it on again.
Make sure the printer is connected directly to wall outlet. (don't use a power hub or a surge protector)
I have provided a document for the cleaning the contacts and reseating the cartridge.
'Cartridge Failed' or 'Cartridge Not Compatible' Error Message.
What are the ink levels?
Are you using Genuine HP Cartridges?
Check the date on the cartridges to make sure they are still in warranty. (not old stock)
If you need further assistance, let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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