Hp Photosmart 8750 - Trouble printing in color using 8750 as networked printer.

Hi,
I have an HP Photosmart 8750 Professional printer direct connected to a Win XP computer through the USB port. It is designated as a network (shared) printer. The printer works fine printing from the XP computer as I am able to set the print jobs to be controlled by the application I am using.
However, one of the computers on the network has a Windows 7 64-bit operating system. The computer recognizes the 8750 but I am only able to set the color management on the printer properties menu box to either ColorSmart/sRGB or AdobeRGB. There is no option to have the color management 'controlled by application'. Because of this, I am unable to print colored text in documents, at least in those created by Microsoft Office, Wordpad, or Adobe Reader. (Only programs I have tried to print with so far).
Is there a work around for this problem?
Tamm
Tamm

Hey @9redsoxfan9 ,
Thank you for taking the time out of your day to ask that question on the HP Forums today!
I understand you are on your second HP Photosmart printer and you are experiencing the same issue of not printing color that led you to throwing out your old one. You have done the alignments, cleaning and even replaced the cartridges.
You have done all the troubleshooting I would have got you to do so I recommend you call HP Technical Phone Support.
If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check.
I hope this helps. Have a great day!
I worked for HP.

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Welcome to the HP Forums ButchG,
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Hey @KC1964,
Welcome to the HP Support Forums!
I understand that since installing your HP Deskjet 1000 Printer on your Windows 8 computer you have not been able to print in colour. Because you are able to print fine from a Windows 7 computer we know that this issue is not being caused by your printer. I would like to assist you today with resolving this issue. I'm thinking that your machine is either experiencing a driver conflict or a setting issue within the Windows 8 computer. Please follow the steps below.
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X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Hp Photosmart 8750 - Trouble printing in color using 8750 as networked printer.

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