HP Photosmart 8750 won't print Diagnostic page.

I can't get the printer to print like the picture looks on the monitor. It prints dull and the colors are darker. So I followed these steps to print a diagnostic page and it doesn't print. I also have genuine HP cartridges installed.
Make sure the printer is on and the main tray is loaded with unused, plain, white paper. Adjust the paper guides, as needed, against the stack of paper.
Press and hold the Layout and Right Arrow keys for several seconds until the printer screen displays the message Tap Test #0.
Press the Select Photos ( ) button to print the diagnostic page.
It shows the "Tap Test #0" but when I press "select" nothing happens.

I think the problem has been solved.  Thanks!

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