HP Photosmart A310 compact printer - cant use in Windows 8.1

dear Forum members
May I please request advice. With the above printer it is not seemingly possible to install on Win 8.
Can  anyone advise if there is a way round this.
Does the Windows Vista driver work with Windows 8
Is there some driver for another model that DOES work on windows 8 with this printer
If anyone can advise please I should be most grateful.
Thank you
Ian

Hi @kasfig ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue on your HP Photosmart A310 Compact Photo Printer and installing on Windows 8.1.  Here is a link to the HP Printer Install Wizard that was designed for Windows.
Just download and run it will install the drivers for you.
Hope that helps you out.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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