HP Photosmart all in one C410a scan to microsoft word

In my HP solutions center for my Photosmart Premium C410a there is no dropdown shortcut to scan to Microsoft Word.
I had given up on scaning to Word and settled for PDF files.
I have recently been scanning hundreds of documents and on about 3 or 4 these scans out of almost 2,000 the document was perfectly scanned to Microsoft Word. I have no idea what I had done differently or what possessed the scan to change the scan format perfectly to Word,
Since this happened 4 times, is there anyone out there who might know how I can find out how this happened and use this quirk to scan the rest of the documents to Microsoft Word?
Thank you.
George

Hello cosmohp,
Welcome to the HP Forums.
I see that you are having an issue with consistently scanning to Microsoft Word.
So I can better assist you, please respond with which Operating System you are running:
Which Windows Operating System am I running?
Please write me back when you have time and I will be happy to research this issue for you.
Cheers,
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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Photosmart all in one - not scanning to PDF

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Hello ZiggyCat, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing scan issues. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Also, do you experiencing any issues copying?
Good luck and please let me know the results of your findings. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
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"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP3310 Photosmart All-in-one not scanning

I am using OS X 10.9.5 on my Apple Macbook Pro. Whilst I can print from my laptop, I cannot scan as I used to be able to.
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Thanks for trying to help.
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HT1338 I have updated my new MacBook Pro for HP Photosmart All-in-One, but it still will not scan - it will print, but will not scan. How can I fix this?

I have installed the updates for my HP Photosmart All-in-One c309a. It prints, but will not scan. Tells me to update - I did that, but still won't scan. Any suggestions to make the scanner work?
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Have you tried scanning from Image Capture or Preview?
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http://support.apple.com/kb/ht3669#HP
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Laura,
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Hello there! Welcome to the forums @cleardaypdx,
I read your post about the scanning troubles you're facing with your moms Photosmart C309a and wanted to share my suggestion with you.
Click here to see the guide and follow the steps: 'Another program has control of the scanner' Message Displays on the Computer When Scanning
I hope that helps, have a terrific day!
R a i n b o w 7000I work on behalf of HP
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HP PHOTOSMART ALL-IN-ONE 5510 WONT PRINT AFTER GOING TO SLEEP MODE

My printer model:
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This question was solved.
View Solution.

Let’s try this. Verify in the printer that 'Auto Off' is disabled. Set a static IP in the printer outside the DHCP range of the router. Use a fixed wireless channel like 1,6 or 11, never 'auto', try channel 1 first then the rest. Set router to 20Mhz only, or 145Mbps depending on router. Always use WPA2-AES encryption. Power off both. Power on router wait 3 mins. Power on printer and verify it reconnects to router. Now try.
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I worked for HP but now I'm retired!

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Hi aviete,
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Sunshyn2005 - I work on behalf of HP

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Hi,
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www.hp.com/go/tools
Although I am an HP employee, I am speaking for myself and not for HP.
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How can I print to hp photosmart all in one 7280 from ipad

How can I print to hp photosmart all in one 7280 from ipad
This question was solved.
View Solution.

Hi,
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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02775166&cc=us&dlc=en&lc=en&product=3204785&tmp...
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Can HP Photosmart All-in-One C6180 be made to recognize iPad 2 AirPrint so it can print to HP?

Can HP Photosmart All-in-One C6180 be made to recognize iPad 2 AirPrint so it can print to HP?

Hi,
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HP Photosmart all in one C410a scan to microsoft word

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