HP Photosmart c309 and printing from Vista laptop on wired/wireless network

Ok going to be as thorough at possible here.
Its a brand new HP Photosmart c309 which I received this past Weds, so far so good both my Wife and I are enjoying it. Now I have it wired into my home network which consists of a Linksys switch in our home office and Netgear wireless router in the basement. The Linksys switch is wired to the router in the basement for internet/network connection...I have my Dell workstation running Windows XP SP3 (with all the latest patches from Microsoft, Mcafee AV) and the photosmart printer wired to the switch. I installed the HP software and drivers from the disk on the XP workstation and all is well...prints, scans and I'm able to view the printer settings, ink levels and what not.
NOW my Wife's Dell Vista laptop (which is patched to the latest from Microsoft, Mcafee AV) is getting really annoying. First I hate Vista but that’s another story...the Vista laptop connects to our home network via the wireless network through the Netgear router. So I followed the same steps as my XP workstation, it finds the printer during setup and all is well till the part when it wants to send a test page...so I opt to skip the photo test page and just do a standard one. Well it "sends" a test page or at least it looks like it does but nothing comes out of the printer (ie no activity from printer). The printer icon shows up in the system tray in the lower right hand corner of the screen near the time and when I put the mouse pointer over the icon is says "0 in queue" so I double click the icon to see if I can get more info and nothing happens. Right click the icon and choose open all active printers and again nothing. The printer icon is in the system tray for about 10-15 seconds and then disappears.
So I'm a little confused here, I check the printer in "printers & faxes" and both it and the fax part are listed...the printer even says it’s in "ready" status. I start the HP solution software on the laptop and I am able to scan from the printer to the Vista laptop fine, I'm able to view printer settings, network settings, ink levels and what not. I JUST CAN'T printer to it.
I tried another test page from the printer properties within Windows, again the icon shows up in the system tray and it says "0 in queue" and the icon disappears after 10-15 seconds. I then try to print a picture using the HP software and the same thing...icon shows up in system tray "0 in queue" and it disappears.
Did I do something wrong or am I missing a special step for Vista machines? I did uninstall and reinstall software/drivers and manually removed the printer and then reinstalled everything with no luck and no change...still acts the same.
I'm lost at what else to try. I think I tried the obvious stuff. I've searched the web to come up blank with a similar situation like mine...I've seen others complain about printing 1 page documents and the printer prints 3,6,16 pages at a time which is the opposite from my situation.
Any input/advice would be greatly appreciated.
Thanks in advance,
Bruno

Have you received an answer to this question?  I'm having the exact same problem.  Spent 4 hours on the phone with HP tech support and no solution.

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