Hp photosmart c309a all in one series printer indicates the wireless radio is not functioning.

The printer has had difficulty finding the wireless router.
I had a problem with the print coming out on an angle.
I cleaned the rollers with a dry rag now the wireless radio is not functioning at all.

Try resetting the printer. Turn it off. Hold the # and 9 keys while turning it back on.
If this does not work, call HP support: www.hp.com/go/totalcare (click on Printers & Monitors, use the phone number on the resulting page).
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The wireless radio is not functioning on the Photosmart Premium c309a all in one printer

The wireless radio is not functioning on my Photosmart Premium C309A

Please contact HP support, not to buy a new part, but to report your problem and ask what they can do for you. This is how to contact HP support: www.hp.com/go/totalcare (click on Printers & Monitors, there is a phone number on the resulting page).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

C309a all-in-one printer gets message: wireless radio is not functioning, contact HP support.

Wireless connectivity lost this morning. Don't know why. When running diagnostics, I get message: The wirelss radio is not functioning. Contact HP support.

My HP C309a had exactly the same problem. Everything I found on the internet said that the printer could not be fixed and the only solution was to buy a new printer. The printer report said the wireless radio was not functioning. A factory reset did not fix the problem either. I had a problem with my HP Pavilion dv6000 laptop with the video graphics IC. The solution for that fix was to do a solder reflow of the graphics IC. Did it and fixed the problem. I figured maybe the same fix would work on my printer as I didn't have anything to lose at this point. I located and removed the wireless radio board in the printer (on the left side upper right corner). I then did a solder reflow on BOTH sides of the board. I put the board back into the printer and wa-la, it connected immediately to the network. It has been functioning with no problems now for at least four weeks now (knock on wood). Hope this helps.

I have an HP Photosmart C7250 All-in-one - Test Report - The wireless radio is not functioning

I have an HP Photosmart C7250 All-in-one and the wireless feature does not work. When I try to go through the Wireless Setup WIzard, the Test Report indicates the following - "The wireless radio is not functioning. Contact HP Support". Can you help me?

Let's reset the printer. Turn it off, hold the # and 6 keys while turning it back on. Go to Setup > Network > Wireless Network Test afterward to see if it worked.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
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I have an hp photosmart c7250 all-in-one the wireless radio is not functioning

I have an HP Photosmart C7250 All-in-one and the wireless feature does not work. When I try to go through the Wireless Setup WIzard, the Test Report indicates the following - "The wireless radio is not functioning. Contact HP Support". Can you help me?
This question was solved.
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Let's reset the printer. Turn it off, hold the # and 6 keys while turning it back on. Go to Setup > Network > Wireless Network Test afterward to see if it worked.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Photosmart c309a- 'The wireless radio is not functioning, contact HP support'

My Photosmart c309a wont connect wirelessly. Upon running the wireless network test, the report states, and I quote "The wireless radio is not functioning. Contact HP support". The report then states the following:
Wireless on PASS
Wireless working FAIL
and everything following that stated as 'not run'.
Ive searched for other threads on the subject, and the only sloutions I can find are unplug the printer and plug it back in to reset it (made no difference), and try the HP print and san doctor (link was dead, found it manually and didnt work as it cant connect to or even see the printer on the network).
So the question is, is this a hardware fault, and if so what can be done about it?

Hello,
Yes, it is an hardware issue and indicates that the Wireless card is not functional.
Please call HP Tech Support for further assistance.
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
Regards,
Jabzi
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Regards,
Jabzi
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HP Photosmart prem C310. The wireless radio is not functioning. contact HP support

Hi there, I turned off and unplug my printer as had to move it for a couple of weeks, and now I have put it back and switched it on it will not print. It will not atomatically contect to internet. I have checked router and it is fine. I get the wirelss radio is not functioning message on the network test page. Please help its sooo frustrating k

There are no known general issues with the radio in the printer you mention, and the fact that it used to work makes me wonder if it's possible that the radio actually got damanged in the move.
I would suggest turning the wireless radio off and then back on again and then power cycling the printer and printing the test page. You should be able to reach this option by pressing the wireless icon or the wrench.
If the issue still occurs, then I would suggest restoring the network defaults (again reachable through the wireless icon or the wrench), powering cycle the printer and printing the test report again.
If neither of these resolve the issue, then I would be suspicious that the radio is actually no longer working.
I work for HP.

I have an hp photosmart c7280 all-in-one series printer won't print. error message, system problem

I have an HP Photosmart All-in-One C7280 series printer/fax/copier/scanner. I have been having issues with printing for the past few weeks. It is a wireless printer, with a jack into the wall (for fax) and it is plugged into a power source. I never used to have issues with it before, but recently, it won't print when I send a document to it to print. It will print its configuration pages, reports, etc if I select them from the Printer's menu but not when I send a doc to it to print. First it was saying it was offline, but I figured out how to override that by operating as an administrator and selecting "Use Printer Online" from the dropdown menu when I right clicked on the printer from the control panel. But now it says "Error: Printer failed to print document. System error".
Noooo clue what to do now. This is the only color printer we have so we kind of need it to work. We bought this printer off the shelf at a office store (before I started working here) and so we don't have any designated technichians to work on it. I asked the guy who services our Image Runner Copier to look at it but he had no clue what was wrong with it. Hopefully someone can help?

goestherain,
I need to know what operating system you are using to helps narrow troubleshooting a bit, what OS are you running?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

I am trying to make my printer wireless and it tells me that the wireless radio is not functioning.

I have a Photosmart C309a series printer. Is there something I need to do or is this a problem with the printer that I need to take it in somewhere to have fixed?

This is how to contact HP support: www.hp.com/go/totalcare (click on Printers & Monitors).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Photosmart Premium all-in-one series C309a

got a new router and computer. downloaded drivers tried to install wireless connection and it failed saying "The wireless radio is not functioning." What does that mean and how do i fix it?
Thanks Liz

This error means the wireless radio is turned off in the printer or it has failed. Power cycle the printer and reset it back to factory defaults and print out a Network config sheet to check the status of the radio.
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I worked for HP but now I'm retired!

HP all in one C309a: Error message: Wireless Radio is not functioning. Contact HP support

Today all of a sudden, a 2 year old HP Photosmart C309a All-in-One printer is not longer connecting to my local Wireless Home Network. There is no change to network configuration to the TLink 3000 hub that I was using. All other clients (Mac OX, Vista, Ubunta 11.1, various versions of iOS and Android Icecream Sandwich) have no problem connecting to the same hub. No change to the network configure on the Printer. The machine have been standing as a stand alone machine and connected wirelessly to the network since day one in the corner of my office. Its within range of my router. I ran Wireless Network Test report to see what's going on. The title says "The Wireless Radio is not functioning. Contact HP Support" . Any number of reboot cycle didn't help. Out of frustration, I press "reset back to Factory Setting" on the printer. I did that, and then press "Wireless Network Wizard", and it was on "Searching for Wireless Router" forever... What opinions do I have? Get a new printer? or use good old 10-base T network cable to hook up the machine?

My HP C309a had exactly the same problem. Everything I found on the internet said that the printer could not be fixed and the only solution was to buy a new printer. The printer report said the wireless radio was not functioning. A factory reset did not fix the problem either. I had a problem with my HP Pavilion dv6000 laptop with the video graphics IC. The solution for that fix was to do a solder reflow of the graphics IC. Did it and fixed the problem. I figured maybe the same fix would work on my printer as I didn't have anything to lose at this point. I located and removed the wireless radio board in the printer (on the left side upper right corner). I then did a solder reflow on BOTH sides of the board. I put the board back into the printer and wa-la, it connected immediately to the network. It has been functioning with no problems now for at least four weeks now (knock on wood). Hope this helps.

How do I correct the "Wireless Radio is not working" problem on my Photosmart C410 Printer?

HP Photosmart Prem C410a All-in-One
Windows 7 64-bit
Wireless Radio is not working
Trying to change from USB to wireless setup
purchased at Staples on 8/19/2010 - means warrenty has expired

With the printer ON, unplug power from the back of the printer for 30 seconds. Does that reset the radio?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

I have a hp C410 all-in-one series printer. When I updated to 10.8.1 it was no longer supported. HP told me to go to the Apple system updates and download an installation program. I can't find that program in my Apple updates file.

I have a hp C410 all-in-one series printer. When I updated to 10.8.1 it was no longer supported. HP told me to go to the Apple system updates and download an installation program update. I can't find that program in my Apple updates file. Please help.

From the HP Support site, this may help:)
"Re: Problem with latest HP software update for Mountain Lion and HP Photosmart Premier C410.
Options
08-10-2012 10:54 AM
Download and install this: http://support.apple.com/kb/DL907
Reset the printing system:
- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it."
Hope this helps

Detection problem of my HP photosmart C5200 All-in-One series

Hi,
I have an HP photosmart C5200 All-in-One series and the printer will not detect that it is connected to the computer via USB cable. I checked all the USB slots in my computer and they are work, so the problem is with the printer. I tried installing and re-installing the printer to several computers and the installation goes well until the step that asks to connect the USB cable to the printer and computer for identification. However, printer seem not to recognize that it is connected. So, it gives me the option to proceed without the connection step and the installation is complete.
If anyone had the same problem and solved, it would be greatly appreciated to have your help.
Thank you.

What operating system are you using ?
You may try the HP Install Wizard to detect and resolve your issue.
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Can I share HP PSC 1610 All-In-One series printer through Bonjour?

I have an iBook G4, and a Mac Mini (10.4.11- Tiger) with a HP PSC 1610 All In One series printer connected to it by USB. On my iBook G4, the printer comes up under Shared Printers in the Printer Setup Utility but when I click on it, and press Show Info it freezes.. so I was wondering, is there a way to connect to the printer wirelessly with the correct driver (because the driver doesn't show up in the driver list... and the driver is installed.)

Hi my printer psc 1610 hp not picking paper

Hp photosmart c309a all in one series printer indicates the wireless radio is not functioning.

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