HP Photosmart C309g not printing first page

Hi All,
having an issue with this printer, if i go into printer properities and do a test print it prints out fine, full colour all good. However if i open word and print out a word doc it misses the first page of a multi page doc or on a single page doc either spits out a blank page or prints the first line of the doc then skips the rest of the page.
This is on a windows 7 pc, the printer is on a a windows 2008 server and the printer is only used by two people.
This was working fine last week but when they tried to print on Monday it has started to fail.
I've deleted the printer and re added it again on both the client and server machines and still same result. any further advice??
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No problem. If you need anything else, don't hesitate to come back.
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