HP Photosmart C410a drivers cannot be found by windows/HP solution center.

Hi,
HP Photosmart Premium Fax e-All-in-One Printer - C410a  
Product Number: CQ521A
I updated my computers to Windows 7 64 bit and now my c410a is basically useless to both computers that have it installed.  I want to start this with my girlfriend's old 32 bit Windows XP laptop has had zero issues through this entire time. So the printer is in perfect working condition. 
From looking at the support website, I noticed that there was an update that was supposed to fix this exact problem. I installed it on both computers and it did not fix the issue. After I install the drivers, they stay on the computer and work perfectly until I shut down the computer. When I turn it back on and try to use the printer, the printer does not appear in the printer list and when I click on the solution center it says:
"HP Solution Center cannot run because your device installation is not complete. Please plug in the USB cable or re-run the setup program from the installation CD for a network installation. If this does not complete the installation, or you do not have the CD, access the HP help files by clicking the Start menu."
So I downloaded the new full software pack (including drivers) from the HP website. When I ran it, it said all the drivers were installed and there should've have been issues so it didn't do anything. 
I tried using all the diagnostic tools recommended by HP and they say nothing is wrong and everything should be working fine. 
Has anyone else had this problem and know how to fix it?
I tried contact HP but my printer is out of warranty. They won't support an issue that they already recognized as their problem and put out a patch for free.
Link to HP Patch  ((You might need to right click on the link))

Hi,
Believe me I would not have wasted anyone's time on the forum unless I have tried that solution. I have tried the full feature and just the driver downloads many times, both do the same thing. Actually, whenever I want to use the printer I have to completely uninstall then reinstall everything, including the patch that is supposed to fix this, and then it will work perfectly until I turn off the computer. Then when turned back on, if I want to use the printer, I need to reinstall everything again.
Is there a better way to uninstall everything other than clicking on the uninstall button when opening the full feature driver?
I apologize for posting in several places. This topic fits into several categories and I just want to get a solution. I have been trying to solve this for myself for a while and I'm getting sick of it not working. Especially when the support website has a fix for this exact problem, but it’s not working.

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    ( 3-21-2014 22:55:29:206 ):call ReregisterSLPService
    ( 3-21-2014 22:55:29:252 ):Network Device : HP Photosmart Prem C410 series
    ( 3-21-2014 22:55:29:252 ):ModelNumber : CQ521A
    ( 3-21-2014 22:55:29:252 ):Get Modelnumber of Network SLP Device..
    ( 3-21-2014 22:55:29:424 ):Network Device : HP Photosmart Prem C410 series
    ( 3-21-2014 22:55:29:424 ):ModelNumber : CQ521A
    ( 3-21-2014 22:55:29:424 )evice Details..
    Name : HP Photosmart Prem C410 series
    PID : 0000
    ModelNumber : CQ521A
    ( 3-21-2014 22:55:29:424 ):Request send by PID
    ( 3-21-2014 22:55:29:440 ):Webserer Request URL : http://h20614.www2.hp.com/ediags/solutions/software?client=PIW&Pid=0x0000&OS=Windows NT 6.2
    ( 3-21-2014 22:55:30:96 ):Error.!!Device's TYPE is NOT SUPPORTED
    ( 3-21-2014 22:55:30:96 ):Failed to Parse Json Object.
    ( 3-21-2014 22:55:30:96 ):Failed to read webserver data using PID
    ( 3-21-2014 22:55:30:96 ):Request send by Friendlyname
    ( 3-21-2014 22:55:30:96 ):Webserer Request URL : http://h20614.www2.hp.com/ediags/solutions/software?client=PIW&FriendlyName=HP Photosmart Prem C410 series&OS=Windows NT 6.2
    ( 3-21-2014 22:55:31:362 ):Inside CheckForSoftware Method..
    ( 3-21-2014 22:55:31:362 ):MsiEnumRelatedProducts Failed with Upgrade code : {CC6EF10F-6CFE-4660-85B4-4CED9EEC7B5B}
    ( 3-21-2014 22:55:31:362 ):Insert device details to Matrix
    ( 3-21-2014 22:55:31:362 ):Requet Send to Terminate Thread .!!
    ( 3-21-2014 22:55:31:362 ):Thread Terminated.!!
    ( 3-21-2014 22:55:31:362 ):Returns from CSparkBusinessLogic:repareSoftwareAvailabilityMatrix
    ( 3-21-2014 22:55:31:362 ):Number of Devices Enumerated : 1
    ( 3-21-2014 22:55:31:362 )evices Connected/Installed
    ( 3-21-2014 22:55:31:362 )howing Device Dialog..
    ( 3-21-2014 22:55:31:425 ):Inside CSparkDialog:nInitDialog()..
    ( 3-21-2014 22:55:31:440 ):called Spark::g_pMediator->RegisterNotification(m_hWnd)..
    ( 3-21-2014 22:55:31:440 )et Aboutbox string..
    ( 3-21-2014 22:55:31:456 ):Window is set as foreground
    ( 3-21-2014 22:55:31:456 ):Returns from CSparkDialog:nInitDialog()..
    ( 3-21-2014 22:55:31:456 )evice Dialog :: OnInitiDialog()
    ( 3-21-2014 22:55:31:471 ):Calling EnumerateDevices(false)
    ( 3-21-2014 22:55:31:471 ):Returns from sparkBL-> GetSoftwareAvailabilityMatrix/ GetLatestSoftwareAvailabilityMatrix
    ( 3-21-2014 22:55:31:471 ):m_listPrinters.DeleteAllItems()
    ( 3-21-2014 22:55:31:471 ):Number of Devices added to List : 1
    ( 3-21-2014 22:55:31:471 )evices added to List
    ( 3-21-2014 22:55:31:471 ):Returns from EnumerateDevices..
    ( 3-21-2014 22:55:31:471 )etReEnumerationFlag : True
    ( 3-21-2014 22:55:31:487 )evices Listed..
    ( 3-21-2014 22:55:31:487 ):m_listPrinters.SetSelectionMark(0).
    ( 3-21-2014 22:55:31:487 )et iDevNdx = m_listPrinters.GetSelectionMark().
    ( 3-21-2014 22:55:31:487 )elected device index, iDevNdx = 0
    ( 3-21-2014 22:55:31:487 )elected device index changed, Now iDevNdx = 0
    ( 3-21-2014 22:55:31:487 ):calling sparkBL.SetDeviceMatrix(m_DeviceSoftwareAvailabilityMap[iDevNdx])
    ( 3-21-2014 22:55:31:487 ):Returns from sparkBL.SetDeviceMatrix()
    ( 3-21-2014 22:55:31:487 ):Calling Updatestatus
    ( 3-21-2014 22:55:31:487 ):Extra checking added for Bad devnode
    ( 3-21-2014 22:55:31:487 ):Call CPrinterEnumerator::EnumerateUSBPrinters Method
    ( 3-21-2014 22:55:31:487 ):Return from CPrinterEnumerator::EnumerateUSBPrinters
    ( 3-21-2014 22:55:31:487 ):Exitting CheckBadDevnode Method
    ( 3-21-2014 22:55:31:487 )electd Device : HP Photosmart Prem C410 series
    ( 3-21-2014 22:55:31:487 )evice Not Installed.!!
    ( 3-21-2014 22:55:31:487 ):No Bad devnode
    ( 3-21-2014 22:55:31:487 ):No Driver Issue
    ( 3-21-2014 22:55:31:503 )ort Issue Found.!!
    ( 3-21-2014 22:55:31:503 ):Missing Driver Issue.!!
    ( 3-21-2014 22:55:31:503 )rint Not Installed.!!!
    ( 3-21-2014 22:55:31:503 )can Not Installed.!!!
    ( 3-21-2014 22:55:31:503 )evice has FULL Solution
    ( 3-21-2014 22:55:31:503 ):Calling UpdateVidPid
    ( 3-21-2014 22:55:31:503 ):calling sparkBL.GetDeviceMatrix() from UpdateVidPid.
    ( 3-21-2014 22:55:31:503 )elected Device's PID : 0
    ( 3-21-2014 22:55:31:503 ):Calling UpdateModelNumber
    ( 3-21-2014 22:55:31:503 ):calling sparkBL.GetDeviceMatrix() from UpdateModelNumber.
    ( 3-21-2014 22:55:31:503 ):Modelnumber : CQ521A
    ( 3-21-2014 22:55:31:518 )isable the sorting of devices in ListCrtl
    ( 3-21-2014 22:55:31:518 ):Returns from Device Dialog :: OnInitiDialog()
    ( 3-21-2014 22:55:38:285 ):Extra checking added for Bad devnode
    ( 3-21-2014 22:55:38:285 ):Call CPrinterEnumerator::EnumerateUSBPrinters Method
    ( 3-21-2014 22:55:38:285 ):Return from CPrinterEnumerator::EnumerateUSBPrinters
    ( 3-21-2014 22:55:38:285 ):Exitting CheckBadDevnode Method
    ( 3-21-2014 22:55:38:285 )electd Device : HP Photosmart Prem C410 series
    ( 3-21-2014 22:55:38:285 )evice Not Installed.!!
    ( 3-21-2014 22:55:38:285 ):No Bad devnode
    ( 3-21-2014 22:55:38:285 ):No Driver Issue
    ( 3-21-2014 22:55:38:285 )ort Issue Found.!!
    ( 3-21-2014 22:55:38:285 ):Missing Driver Issue.!!
    ( 3-21-2014 22:55:38:285 )rint Not Installed.!!!
    ( 3-21-2014 22:55:38:285 )can Not Installed.!!!
    ( 3-21-2014 22:55:38:285 )evice has FULL Solution
    ( 3-21-2014 22:55:38:301 ):calling sparkBL.GetDeviceMatrix() from UpdateVidPid.
    ( 3-21-2014 22:55:38:301 )elected Device's PID : 0
    ( 3-21-2014 22:55:38:301 ):calling sparkBL.GetDeviceMatrix() from UpdateModelNumber.
    ( 3-21-2014 22:55:38:301 ):Modelnumber : CQ521A
    ( 3-21-2014 22:55:38:426 ):Extra checking added for Bad devnode
    ( 3-21-2014 22:55:38:426 ):Call CPrinterEnumerator::EnumerateUSBPrinters Method
    ( 3-21-2014 22:55:38:426 ):Return from CPrinterEnumerator::EnumerateUSBPrinters
    ( 3-21-2014 22:55:38:426 ):Exitting CheckBadDevnode Method
    ( 3-21-2014 22:55:38:426 )electd Device : HP Photosmart Prem C410 series
    ( 3-21-2014 22:55:38:426 )evice Not Installed.!!
    ( 3-21-2014 22:55:38:426 ):No Bad devnode
    ( 3-21-2014 22:55:38:426 ):No Driver Issue
    ( 3-21-2014 22:55:38:426 )ort Issue Found.!!
    ( 3-21-2014 22:55:38:426 ):Missing Driver Issue.!!
    ( 3-21-2014 22:55:38:426 )rint Not Installed.!!!
    ( 3-21-2014 22:55:38:426 )can Not Installed.!!!
    ( 3-21-2014 22:55:38:426 )evice has FULL Solution
    ( 3-21-2014 22:55:38:426 ):calling sparkBL.GetDeviceMatrix() from UpdateVidPid.
    ( 3-21-2014 22:55:38:426 )elected Device's PID : 0
    ( 3-21-2014 22:55:38:442 ):calling sparkBL.GetDeviceMatrix() from UpdateModelNumber.
    ( 3-21-2014 22:55:38:442 ):Modelnumber : CQ521A
    ( 3-21-2014 22:55:47:115 ):Extra checking added for Bad devnode
    ( 3-21-2014 22:55:47:115 ):Call CPrinterEnumerator::EnumerateUSBPrinters Method
    ( 3-21-2014 22:55:47:115 ):Return from CPrinterEnumerator::EnumerateUSBPrinters
    ( 3-21-2014 22:55:47:115 ):Exitting CheckBadDevnode Method
    ( 3-21-2014 22:55:47:115 )electd Device : HP Photosmart Prem C410 series
    ( 3-21-2014 22:55:47:115 )evice Not Installed.!!
    ( 3-21-2014 22:55:47:115 ):No Bad devnode
    ( 3-21-2014 22:55:47:115 ):No Driver Issue
    ( 3-21-2014 22:55:47:115 )ort Issue Found.!!
    ( 3-21-2014 22:55:47:115 ):Missing Driver Issue.!!
    ( 3-21-2014 22:55:47:115 )rint Not Installed.!!!
    ( 3-21-2014 22:55:47:115 )can Not Installed.!!!
    ( 3-21-2014 22:55:47:115 )evice has FULL Solution
    ( 3-21-2014 22:55:47:115 ):calling sparkBL.GetDeviceMatrix() from UpdateVidPid.
    ( 3-21-2014 22:55:47:115 )elected Device's PID : 0
    ( 3-21-2014 22:55:47:130 ):calling sparkBL.GetDeviceMatrix() from UpdateModelNumber.
    ( 3-21-2014 22:55:47:130 ):Modelnumber : CQ521A
    ( 3-21-2014 22:55:47:146 )electd Device : HP Photosmart Prem C410 series
    ( 3-21-2014 22:55:47:146 ):FTP URL : ftp://ftp.hp.com/pub/softlib/software12/COL34152/mp-109793-1/PS_AIO_07_C410_140_408.exe
    ( 3-21-2014 22:55:47:146 )howing Downloading Dialog..
    ( 3-21-2014 22:55:47:162 ):Inside CSparkDialog:nInitDialog()..
    ( 3-21-2014 22:55:47:162 ):called Spark::g_pMediator->RegisterNotification(m_hWnd)..
    ( 3-21-2014 22:55:47:162 )et Aboutbox string..
    ( 3-21-2014 22:55:47:193 ):Window is set as foreground
    ( 3-21-2014 22:55:47:193 ):Returns from CSparkDialog:nInitDialog()..
    ( 3-21-2014 22:55:47:209 ):-------HPPIW SOLUTION DOWNLOAD INFO------
    ( 3-21-2014 22:55:47:209 )olution Download Link :ftp://ftp.hp.com/pub/softlib/software12/COL34152/mp-109793-1/PS_AIO_07_C410_140_408.exe
    ( 3-21-2014 23:0:16:422 ):Running Processes :
    ( 3-21-2014 23:0:16:422 ):[System Process]
    ( 3-21-2014 23:0:16:422 )ystem
    ( 3-21-2014 23:0:16:422 ):smss.exe
    ( 3-21-2014 23:0:16:422 ):csrss.exe
    ( 3-21-2014 23:0:16:422 ):wininit.exe
    ( 3-21-2014 23:0:16:422 ):csrss.exe
    ( 3-21-2014 23:0:16:422 ):winlogon.exe
    ( 3-21-2014 23:0:16:422 ):services.exe
    ( 3-21-2014 23:0:16:422 ):lsass.exe
    ( 3-21-2014 23:0:16:422 ):svchost.exe
    ( 3-21-2014 23:0:16:422 ):svchost.exe
    ( 3-21-2014 23:0:16:422 ):dwm.exe
    ( 3-21-2014 23:0:16:422 ):svchost.exe
    ( 3-21-2014 23:0:16:422 ):svchost.exe
    ( 3-21-2014 23:0:16:422 ):svchost.exe
    ( 3-21-2014 23:0:16:422 ):svchost.exe
    ( 3-21-2014 23:0:16:422 ):RtkAudioService64.exe
    ( 3-21-2014 23:0:16:437 ):RAVBg64.exe
    ( 3-21-2014 23:0:16:437 ):RAVBg64.exe
    ( 3-21-2014 23:0:16:437 ):svchost.exe
    ( 3-21-2014 23:0:16:437 ):spoolsv.exe
    ( 3-21-2014 23:0:16:437 ):svchost.exe
    ( 3-21-2014 23:0:16:437 ):armsvc.exe
    ( 3-21-2014 23:0:16:437 ):AERTSr64.exe
    ( 3-21-2014 23:0:16:437 ):AppleMobileDeviceService.exe
    ( 3-21-2014 23:0:16:437 ):AdminService.exe
    ( 3-21-2014 23:0:16:437 ):mDNSResponder.exe
    ( 3-21-2014 23:0:16:437 )fficeclicktorun.exe
    ( 3-21-2014 23:0:16:437 ):dasHost.exe
    ( 3-21-2014 23:0:16:437 ):HeciServer.exe
    ( 3-21-2014 23:0:16:437 ):McSvHost.exe
    ( 3-21-2014 23:0:16:437 ):mfevtps.exe
    ( 3-21-2014 23:0:16:437 ):svchost.exe
    ( 3-21-2014 23:0:16:437 ):svchost.exe
    ( 3-21-2014 23:0:16:437 ):RichVideo.exe
    ( 3-21-2014 23:0:16:437 ):svchost.exe
    ( 3-21-2014 23:0:16:437 )ocketCloudService.exe
    ( 3-21-2014 23:0:16:437 ):WyseRemoteAccess.exe
    ( 3-21-2014 23:0:16:453 ):McAPExe.exe
    ( 3-21-2014 23:0:16:453 ):mcshield.exe
    ( 3-21-2014 23:0:16:453 ):mfefire.exe
    ( 3-21-2014 23:0:16:453 ):svchost.exe
    ( 3-21-2014 23:0:16:453 ):svchost.exe
    ( 3-21-2014 23:0:16:453 ):svchost.exe
    ( 3-21-2014 23:0:16:453 ):taskhostex.exe
    ( 3-21-2014 23:0:16:453 )ynTPEnh.exe
    ( 3-21-2014 23:0:16:453 ):explorer.exe
    ( 3-21-2014 23:0:16:453 ):GoogleCrashHandler.exe
    ( 3-21-2014 23:0:16:453 ):TabTip.exe
    ( 3-21-2014 23:0:16:453 ):TabTip32.exe
    ( 3-21-2014 23:0:16:453 ):GoogleCrashHandler64.exe
    ( 3-21-2014 23:0:16:453 )earchIndexer.exe
    ( 3-21-2014 23:0:16:453 )kyDrive.exe
    ( 3-21-2014 23:0:16:453 ):WmiPrvSE.exe
    ( 3-21-2014 23:0:16:453 ):dllhost.exe
    ( 3-21-2014 23:0:16:453 )ettingSyncHost.exe
    ( 3-21-2014 23:0:16:468 ):BtvStack.exe
    ( 3-21-2014 23:0:16:468 ):ActivateDesktop.exe
    ( 3-21-2014 23:0:16:468 ):RtkNGUI64.exe
    ( 3-21-2014 23:0:16:468 ):RAVBg64.exe
    ( 3-21-2014 23:0:16:468 ):RAVBg64.exe
    ( 3-21-2014 23:0:16:468 )ynTPHelper.exe
    ( 3-21-2014 23:0:16:468 ):igfxtray.exe
    ( 3-21-2014 23:0:16:468 ):igfxsrvc.exe
    ( 3-21-2014 23:0:16:468 ):hkcmd.exe
    ( 3-21-2014 23:0:16:468 ):igfxpers.exe
    ( 3-21-2014 23:0:16:468 ):quickset.exe
    ( 3-21-2014 23:0:16:468 )ellSystemDetect.exe
    ( 3-21-2014 23:0:16:468 )DVD10Serv.exe
    ( 3-21-2014 23:0:16:468 ):McUICnt.exe
    ( 3-21-2014 23:0:16:468 ):hppiw (9).exe
    ( 3-21-2014 23:0:16:468 ):hppiw.exe
    ( 3-21-2014 23:0:16:468 ):AbsoluteReminder.exe
    ( 3-21-2014 23:0:16:468 ):CLMLSvc_P2G8.exe
    ( 3-21-2014 23:0:16:468 ):IAStorIcon.exe
    ( 3-21-2014 23:0:16:468 ):IAStorDataMgrSvc.exe
    ( 3-21-2014 23:0:16:468 ):Jhi_service.exe
    ( 3-21-2014 23:0:16:484 ):WmiPrvSE.exe
    (FYI - Could not post whole log due to the 50,000 character limit.  No errors reported after this point)

    Firstly, thanks for your suggestion.  I appreciate it.
    Secondly, sorry it took so long to get back to you.  The computer is my wife's and she been quite busy with it so I haven't had the chance to test out your suggestion.
    Unfortunately, your suggestion didn't work.  I tried it multiple times with no luck.
    Here's some additional data.
    (1) As for the "ReadMe" issue (mentioned in the initial message), the "autorun.infla..." issue looks like the first "%" in the "%lang%" string is in fact the name of the file "autorun.inf".  So when "%lang%" is being printed, "autorun.inf" is being substituted for the first "%", hence "autorun.infla...".
    Not sure if that helps.
    (2) I tried running HP Print and Scan Doctor and I saw something unusual.  The initial page shows the following:
    Product                                       Connect                                  Software Status
    Prem C410,192.168.1.7      Network(192.168.1.5)     Installed 
    Prem C410,192.168.1.7      Network(192.168.1.7)     Installed 
    There is ony 1 printer hooked to the network.  I searched through the registry and I did find instances of "192.168.1.5" and "192.168.1.7".
    (3) I also tried using the various uninstallers under util\ccc.
    L1: Completed with no issues.
    L2: On step 10/12, a popup window indicates "Hp Installer Uninstaller has stopped working".  I click "Close Program" and that's the end of the processing.  
    L3: Same as L2.  But, after closing the program, a pop-up window asks "Are you sure you want to remove  from your computer?"  (FYI - No, I did not miss anything here.  That is exactly as it is printed.  There seems to be 2 spaces between "remove" and "your" as if a filename or program name should go here.)  I click "Yes", eventually the screen indicates 100% complete and I click "OK".  This sequence happens 3 more times (pop-up followed by a 100% complete screen).  After the 4th time, a screen indicates the process is complete, I hit "Finish" and the computer automatically reboots.
    L4: Exactly the same as L3.
    At times when step 10/12 failed, the "Current Progress" will be stopped on "Software\Wow6432\Hewlett-Packard\" followed by other registry entries.  I've searched through the registry and I can find only one entry that matches this: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432\Hewlett-Packard.  But, none of the entries that follow that on the "Current Progress" bar match any entries.  (Ex: Software\Wow6432\Hewlett-Packard\DigitalImaging\CUE Settings.  This key does not exist.  There is a HKEY_CURRENT_USER\Software\Hewlett-Packard\DigitalImaging\CUE Settings, but not one tagged with the "Wow6432" entry.
    Anyway, it looks like something has gone wrong with this computer's registry.  I reluctant to start hacking away at the registry.
    I could use some more suggestions.
    Thanks!
    Ted

  • Error when installing drivers & software for Photosmart C410a

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  • Cannot print using a HP Photosmart c410a from PSE 9

    Just loaded PSE 9 onto a newly built Win 7 machine.  The Photosmart c410 is an AIO including fax.  Everytime I try printing, I get a dialog for the fax part of the AIO.  When I choose the c410 from the print menu item, the dialog allows me to specify the tray, paper type and size, etc.  However, the selections are not reflected in the preview (in the same dialog).  When I first installed PSE, the c410 fax was specified as the default printer.  I changed it to the actural c410 printer after installing PSE.  Any ideas?

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  • "The iPhone cannot be synced. The required disk cannot be found."

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    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    EVGA__ 132-YW-E179-FTW
    iTunes 9.1.0.79
    QuickTime 7.6.6
    FairPlay 1.7.16
    Apple Application Support 1.2.1
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.0.0.102
    Apple Mobile Device Driver 1.46.0.0
    Bonjour 2.0.0.34 (214.3)
    iTunes Serial Number 5DD5EE0A2E39800E
    Current user is an administrator.
    The current local date and time is 2010-04-21 16:55:29.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA GeForce GTX 260
    ** External Plug-ins Information **
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    The drive E: Memorex 52MAX 325216AJv2 Rev RW$5 is a USB 2 device.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {5EC41707-0E19-4943-9EBF-169BD17E249E}
    Description: NVIDIA nForce Networking Controller - Packet Scheduler Miniport
    IP Address: 192.168.15.4
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.15.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.15.1
    Lease Obtained: Wed Apr 21 16:35:40 2010
    Lease Expires: Wed Apr 21 17:35:40 2010
    DNS Servers: 192.168.15.1
    192.168.15.1
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2010-04-21 16:15:50.
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    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.0.1),
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    D: SONY DVD RW DRU-V200A, Rev 1.60
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    Track 1, start time 00:02:00
    Get drive speed succeeded.
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    The drive CDRW speeds are: 4.
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    iPodService 9.1.0.79 is currently running.
    iTunesHelper 9.1.0.79 is currently running.
    Apple Mobile Device service 3.0.0.0 is currently running.
    Universal Serial Bus Controllers:
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    Standard Enhanced PCI to USB Host Controller. Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
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    Most Recent Device Not Currently Connected:
    iPod nano (4th Generation) running firmware version 1.0.4
    Serial Number: YM9023TZ5BF
    iPhone 3GS running firmware version 3.1.3
    Serial Number: 879230PW3NP
    ** iPhone/iPod Touch Sync Tests **
    Sync tests completed successfully.
    If anyone has a possible solution please let me know as its getting very frustrating not being able to update my phone.
    Message was edited by: powerweb11

    I had the same problem and fixed it.
    "The iPhone cannot be synced. An error occurred while writing to the device."
    I think it is caused by downloading too many apps, or large apps, and then when syncing over USB it doesn't recognise the iPhone and you get "The iPhone cannot be synced. An error occurred while writing to the device."
    To fix this:
    1. Ensure iTunes is closed & iPhone is disconnected but keep USB cable connected to iPhone
    2. hold down CTRL + SHIFT on your keyboard
    3. connect USB cable to PC and wait. If iTunes doesn't start for a minute then start it (keeping hold of CTRL + SHIFT)
    4. if it wont let you start iTunes or all your icons are selected then release CTRL + SHIFT
    5. when iTunes starts it may ask you about safe mode or something similar, say yes
    6. Your iPhone should list as a device as normal, click sync.
    It will then start the sync as normal and you may find it will transfer only one or two apps and you may get the dreaded error message again as I did. However, persist with the above steps and eventually it sync'd all my apps with no error message. Because I have only just done this I haven't downloaded any more apps so it might be a frequent thing but better than the error message.

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