HP PhotoSmart C4280 all in one came with my macBK scanning doesn't work

Printing works fine yet when i try to scan something (hit the scan button) it says "usb port not connected" which of course it is working the usb cable connection or how could I print? Yet, scanning getting this kind of strange error! What should I do just take the macBOOK w/ printer to Genius
Bar see what they think? Hate to lug it all the way back in through shopping ctr again
anyone have an idea about this? Not like apple store just down the road from me requires a a jaunt
to say the least in my jalopy.

What a piece of crap - In the instructions it says for scanning "make sure you are connected to computer running Windows" ***? I use a mac because I don't want to use windoze.
I was in a huge hurry with a deadline looming in a couple of hours (and dead powerbook), so I grabbed a new iMac, they say - "want a free printer/scanner?" sure, throw it in. Had I not been on deadline, I would have done some homework. This thing is a piece of junk. And it wasn't free, I had to shell out $100 ontop of the other $2000 I was dropping in the Apple store. Sure I'll get the hundred $ back after I mail in the rebate form and wait six months to receive the check back, ASSuming of course I actually get all $100 back - check the terms and conditions, says "eligible for up to $100"... I'm guessing I get $50 at the most.
The mac "specialist" (and I use that term very loosely, just because you have an iPhone, doesn't mean you know anything about Apple) made it sound like this was the only printer that was "eligible" for the rebate. In my haste to get back to work, I sad f* it and now am ******, because I need to scan something st midnight on a friday and have to download new drivers/software.
Apple, you used to treat us much better when your market share was 3%.

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    I work on behalf of HP.
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

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    I work on behalf of HP
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    If your problem is solved please click the "Accept as Solution" button ------------V
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    View Solution.

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    This question was solved.
    View Solution.

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    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

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