HP Photosmart C4343 keeps asking me "Load plain white paper and press OK", why ?
Hey,
I own a Photosmart C4343,
Model Number: (1P)CC271C,
Option: (30P)BER,
Using Windowx XP SP3.
For a while now I keep getting a message "Load plain white paper and press OK" right after it turns on.
I did it few times, but it never stops.
Is there any way to make it stop ?
Thanks for your help.
[Personal Information Removed]
Hi,
When you've replaced your ink cartridges, have you run an alignment page? Are you using plain white paper when doing so? The auto detect sensor in the printer is looking for "what is white?" You might try the steps listed in this document to align the ink cartridges and use plain white paper when doing so.
Replacing the print cartridges
Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
I am employed by HP
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