HP Photosmart c4580 not printing with windows 8.1 32 bit

since upgrading from windows xp to windows 8 and now 8.1 pro my C4580 wont print from word 2007 or direct from pc. the scanner works but no printing. its installed as the default printer and everything knows its there but alas not working. please advise or fix thx.

Piwifb,
Download and run the HP Print and Scan Doctor and select fix printing. It can be downloaded from the below link.
www.hp.com/go/tools.
I was an HP employee
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Hi,
Have you checked your previous post ?
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HP Photosmart c4580
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I work on behalf of HP
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Did you delete the printer in Devices and Printers and re-add it?
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This question was solved.
View Solution.

Hi @Karol_szc ,
I see that you are experiencing issues installing the printer on the Windows XP computer. I would like to help you out with this issue today.
I have provided a document to check your system to make sure if does meet the system requirements.
Windows XP: 'Your System Does Not Meet the Minimum System Requirements' Message Displays on the Comp...
Check your version of .Netframeworks. How to Check Which Version of Microsoft .NET Framework is Installed in Windows?
Run the Windows updates to get the most up to date one installed.
What version of Internet Explorer are you using?
IE is integrated into Windows and is part of the Windows updates.
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Happy New Years!
Thank You.
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Gemini02
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Did you delete the printer in Devices and Printers and re-add it?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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