HP Photosmart C4780 All-in-One Only Prints Half a Page

MacBook Pro 15.4 Laptop Model A1286
Snow Leopard 10.6
HP Photosmart C4780 All-in-One
Wireless Connection
Airport Extreme Sim Dualband
New to wireless
Why does the wireless printer take several minutes before it prints?
Why does it print only the top banner of a web page?
Why does it print only quarter or half the page of a document or web page?
Why does it continually lapse into “pause” mode?

Do not connect a USB cable to the router. This will confuse and defeat the wireless connection.
Let's add the printer using WPS:
FIrst, start the WPS process from the front panel of your printer (Setup [Scan] > Network > Wifi Protected Setup) Then:
open the Apple Airport Utility
select your wireless router
select Manual Setup
select Add Wireless Clients ... from the Base Station menu
Select First Attempt then press Continue.
You have to start the Apple Add Wireless Client process within two minutes of starting the printer's WPS pushbutton method. Actually, order doesn't matter ... you can start the Add Wireless Clients process on the the Apple router first then start the printer's WPS pushbutton method.
Now your printer will be connected to your router.
Because there are two printer icons in the list, let's reset the printing system again:
- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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HP psc 950 all-in-one is printing half the page...cuts off the top portion of what I am printing.

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Hi there,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are you using?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Difficulty understanding WPS instructions. Re: HP Photosmart C4780 All-in-One

Difficulty understanding WPS instructions.
Re: HP Photosmart C4780 All-in-One Only Prints Half a Page
02-10-2011 03:04 PM
Instructions. Do not connect a USB cable to the router. This will confuse and defeat the wireless connection.
Let's add the printer using WPS:
FIrst, start the WPS process from the front panel of your printer (Setup [Scan] > Network > Wifi Protected Setup).
User Comments: I pressed Scan, then I selected Wireless Menu, next I pressed WPS, that brought up the WiFi Protected Setup (Do I stop here, or select Push Button or PIN?)
Then:
open the Apple Airport Utility
select your wireless router
Comments: I only have one router. It already appears to be selected because the dot beside the router name is lit in green.
select Manual Setup
Comments: Here is where I became lost. After I selected Manual Setup, the following options appeared in a boxed headline: Summary/ Base Station/ Wireless/ Guest Network/ Access Control
I selected Wireless and two choices appeared: Create a wireless network, or Extend a wireless network. Does Extend mean the same as Add? I selected Extend a wireless network and Allow wireless clients appeared. Lastly, I need to Update the settings.
select Add Wireless Clients ... from the Base Station menu
Select First Attempt then press Continue.
Comments: I have not encountered First Attempt.
You have to start the Apple Add Wireless Client process within two minutes of starting the printer's WPS pushbutton method. Actually, order doesn't matter ... you can start the Add Wireless Clients process on the the Apple router first then start the printer's WPS pushbutton method.
Now your printer will be connected to your router.
Comments: Airport Utility asks for Wireless Network Name. Do I enter any name I choose or does one already exist?

OK, on the printer choose Push Button type WPS.
On the Airport software, the Base Station menu is in the menu bar (all the way at the top of your screen).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Are there any updates so i can use my HP Photosmart C4780 All in One Printer wirelessly?

just wondering..are there any updates for the iMac with OS X (10.8.2) so I can use my HP Photosmart C4780 All in One (Print,Scan,Copy)?

Hi,
An HP Full Feature Software is not available for Mountain Lion, therefore the Wireless configuration is tricky and cannot be done through the software.
To connect the printer to your wireless network you will need to create a temporary wireless ad hoc connection, then the wireless connection to your router can be configured via the EWS page:
Step one: Restore the printer's network default settings
Touch the ATM button ( ) next to Wireless / Scan .
Touch the ATM button ( ) next to Wireless Menu .
Touch the ATM button ( ) next to Wireless Settings .
Use the up and down ATM buttons ( ) to select Restore Network Defaults , and then press OK .
Touch the ATM button ( ) next to Yes to confirm your selection.
Step two: Networkly connect the Mac to the printer by creating a temporary ad-hoc connection
From the Mac, click the Wi-Fi icon.
Click Join other network.
Click Show Networks.
Select the printer's SSID, it should be listed as HPSETUP or should contain HP or C4700 within its name.
Click Connect
Allow two-three minutes to fully establish the network connection.
Step three: Connect the printer to your router via the EWS page
Open Safari.
Click the Bookmarks icon ()
Click Bonjour.
Double click the printer name, the EWS page appears.
Open the Networking tab.
From the left pane select Wireless.
Click the Start Wizard button and follow the steps to connect the printer to your router.
Step four: Reconnect the Mac to your router
From the Mac, click the Wi-Fi icon.
Click Join other network.
Click Show Networks.
Select your router SSID.
Click Connect
Allow two-three minutes to fully establish the network connection.
Now the printer should be connected to your network.
Open Print & Scan, click the Plus sign and add the printer listed as Bonjour.
btw John Galt - I this it should be spelled as OS X, please correct me if i'm wrong.. ;-)
Hope that helps,
Shlomi

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HP - Photosmart e-All-in-One Wireless Printer (CN731A)
Went through setup on Windows 7 64-bit, printed the test photo, came out great. Thought everything was good to go. Later, when trying to print a document, it wouldn't print. Computer popped up a message saying "Successfully printed" but when I went to the printer, there was nothing there. I tried running a wireless network test on the printer's screen, and once that page printed with the results, immediately after that, the document I was trying to get finally printed. This was an early Christmas gift for my parents, & my mom just informed me that she tried to print again today, but nothing happened on the printer. I am out of town now and am not able to troubleshoot on my own on the printer like I did a couple days ago so came here for advice.. Any idea what the issue might be? Did I maybe miss a step after doing the test print of the photo? Any ideas would be appreciated!

Hello,
Try the below steps ..
While the printer is ON, Unplug the power cord from back of the printer.
Disconnect all the cables that are connected to the printer.
Wait for 30 seconds.
Plug in only the Power Cord. ( Printer would Power on ).
Try making a standalone Color copy of a document . If it fails to print a copy, then it could either be an issue with the Ink cartridges or the Printer .
Regards,
Jabzi
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Regards,
Jabzi
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Click "Accept as Solution" if it solved your problem, so others can find it.
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This occurs when the printer is not aligned completely.
Please follow the steps mention in the link below to resolve the issue:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01336348&cc=us&lc=en&dlc=en&product=428800&tmp_...
Please mark the post that solves your problem as "Accepted Solution"
Although I am an HP Employee, ALL of my posts express MY opinion, and not of HP, whatsoever.

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This question was solved.
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Hey Spider! First off welcome to the forum.
I would recommend removing all the ink cartridges, unplugging the USB cable from the computer that connects to the printer, and then shutting the printer off completely by removing the power cord. Then restart your computer. Turn the printer back on but leave it disconnected from the computer. After it has finished its power on cycle go ahead and insert the ink cartridges back into the printer and be sure to seat them properly.
After you have all the cartridges back in the printer properly then connect it to the computer. See if this resolves the issue. If not post back with any findings.
Thanks,
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I have a HP Photosmart e-all-in-one wireless that I have been using for my Apple devices (Mac, iphone, ipad) for years and recently it started giving me problems.
First month or so ago, out of nothing the MacBookPro would not see the printer connected, in dispite of been connected to the network. During that time I was able to find it connected from my iphone & ipad. Then I was using to print from these last two.
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What router? Have you restarted the router?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Hi Roselilith823,
I came across your post and was wondering, was the issue you were experiencing resolved?
Roselilith823 wrote:
Hello,
My HP Photosmart 6520 all in one printer will not print anything in black and it has a brand new cartridge in it. I have tried restarting the printer, and the computer and it is not helping. Please help.
If you are still having difficulty, please call Phone support regardless of your printers warranty status. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
Please let me know the outcome, and/or if the issue had already been resolved. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-126353-1
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Thanks!
R a i n b o w 7000I work on behalf of HP
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goestherain,
I need to know what operating system you are using to helps narrow troubleshooting a bit, what OS are you running?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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This question was solved.
View Solution.

try to connect the printer with your laptop with USB connection.
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
I work on behalf of HP.

Hp photosmart c309a all in one series printer indicates the wireless radio is not functioning.

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Try resetting the printer. Turn it off. Hold the # and 9 keys while turning it back on.
If this does not work, call HP support: www.hp.com/go/totalcare (click on Printers & Monitors, use the phone number on the resulting page).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP Photosmart C4780 All-in-One Only Prints Half a Page

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