HP Photosmart C4795 - power screen issues

HP Photosmart C4795 - Windows 7 - My printer menu screen is frozen in a set-up mode. I can still print from my computer when plugged in, but anything else is telling me my printer isn't ready. I think it might have resulted from a power surge but I've since changed the surge protector, reset the power cord, swapped out the power cord and plugged directly into a different outlet and nothing seems to fix it. Any help is appreciated.

Hey @apaggs ,
Thank you for joining us on the HP Forums today, hope you enjoy your time with us!
I gather from your post that you have a frozen screen on your printer after a power surge and you are wondering if you are going to be able to recover the printer from that issue.
Unfortunately the printer display is permanently broken. The printer will no longer be able to perform its screen functions.
If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check.
I hope this helps.
I worked for HP.

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Photosmart 7515 Power button issues

Hi I purchased my NEW printer Photosmart 7515 on 8.27.2013 and when i try to turn the printer ON i have to keep pushing the power button 5 to 10 times before it will actually turn on? Does this have a defective Power button???
thanks

Hi,
It's not a good design, please try push it and hold back a bit. It will turn on after the second or third time. My printer has same problm.
Regards.
BH
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HP Photosmart C7280 Power issue with flashing lights

I have seen many posts on the web regarding flashing lights and incorrect shut downs.
http://h30434.www3.hp.com/t5/Other-printing-questions/Photosmart-C5180-Power-Up-Power-Down-Problem-L...
I have tried everything including the "*,#" with "1,2,3" to reset the printer and I have the power cord plugged into a direct outlet, not a power strip, and nothing works. Even if I do get the printer reset and it works, shortly later the lights will start flashing again and I see a blue screen with a power button symbol and some varying code (00729C98) - it varies each time. It flashes after a short time even if I power down correctly - all on its own if plugged in. Is there a defect with faulty part on the control board? If so who do I take it to to get it fixed? The printer is less than 2 years old.

I recently had the same problem with an HP Photosmart C7280, the same model as yours. I eventually managed to get through to HP Technical Support, and they advised that the unit would have to be replaced. I think if you call through, you can get a refurbished model for a cheaper rate.
Before calling technical support, I tried all the steps that have been recommended in various posts, but nothing helped. To the best of my knowledge - and I really tried to get my printer working - the unit is dead.
(Although this is an old post, I came across it when trying to fix the same issue. So, hopefully this will help anyone else who stumbles upon this post. Some other codes my printer showed on the HP "blue screen of death" were B83FCB56, B0075110 and B02BAEC3.)
Regards
Tim

Trying to print photos from iPad using iPrint to to my Photosmart c4795.

I have been trying to print photos from iPad using iPrint to Photosmart c4795. keed getting error message "not enough memory to complete operation".

If you power your ipad down then turn it back on that should fix the issue
I was an HP employee
If I have helped you solve your issue please mark it as solved
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Power on-Power off issues with X200

I am having power up and power down issues with my Lenovo X200.
Prior to the immediate problem, I would experience occasional unexpected shutdown of the computer (I would hear a relay click when it happened), and on some occasions when I put it into hibernation, then power it back up later it would not resume, instead, it would restart with a new session of Windows.
About a month ago, it shut down while I was using it. I powered it back on, but it took a long time (nearly a minute) to get the “ThinkPad” initial boot screen, then the screen would be blank for about a minute, then I would get a screen that read, “Intel Management Engine BIOS Extension v 4.0.4.0007” and also “M.E Initializing……” That screen would show for about a minute, then I got another screen reading “Security chip is generating endorsement key pair. Please wait.” That screen would show for about 5 minutes, then it would read, “Generation failed!!!” for about 5 seconds. After that, it would boot to Windows (I am using Windows 7 Professional).
When I would shut it down, either in hibernate mode or full shutdown, after the hard drive icon stopped flashing (indicating it had shut down), the power icon, battery icon would stay on, and the “sleep” icon would flash. I would have to hold the power button down to turn those icons off; if I failed to do that the power would stay on until the battery completely drained.
I read something about the “Security chip is generating endorsement key pair” message so I went into BIOS and changed the security chip from “Active” to “Inactive”. However, when I would start the computer with the chip “inactive”, it would go first to the initial boot screen, then to the “M.E. Initializing” message, then the screen would go blank and remain blank, not ever booting to Windows. So I went back to BIOS and changed the security chip to “Disabled”. With it disabled, it will boot up, but still is very slow booting and I still get that “M.E. Intializing” message for about a minute, and also I still have to hold the power button down to power down the computer after I shut it down (or hibernate) with Windows.
The good news is that, after this started happening, I have not encountered an unexpected shutdown nor has it failed to resume the previous windows session if I hibernate it.
Any suggestions? Thanks in advance for your help.

The difference may be that the G5 iMac bus (where your fire wire plugs into the back) is a powered bus. What this means is the LaCie drive will "sense" the power from the bus and not turn off. The power it gets from the fire wire bus however may (is) not be enough to actually operate it, only leave it on. You still need to the drive into a power outlet.
In the LaCie manual (CD that comes with drive) and the FAQ section of LaCie's web page it states this as well.
What I do is manually turn the drive on when needed (performing back up or for scheduled back up). The LaCie drive should be quiet when not in use as it has no fan.
PS - try SuperDuper for backups, much better (IMHO) than Silverkeeper.

Saving scanned doc error message when using Mac Maverick with HP Photosmart C4795

When I use HP Scan to scan documents with my HP Photosmart C4795 it scans fine. The problems comes when I try to save the scanned document. I get one of two things, an error message or black document. I get an error that states "An error has occurred saving the file because it could not be written to. Check the properties for the file to make sure it is not read-only. I know that's the location is not read only because I save documents there all the time from other programs. When I get the black document, I open the file and its a black page with white lines going across.
This started happening when I upgraded to Maverick. When I had snow leopard I didn't have this problem. I looked for update drivers and there aren't any available on the HP software & drivers webpage. HP help! Any suggestions please help.

Hi,
That happens due to lack of compatibility of the HP Scan application for your device with Mavericks, it is not intended for the operating system and will cause issues while saving a file.
Be sure to run Software Update, then scan using Image Capture or Preview as listed below.. those are the scan solutions provided for Mavericks:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03550518&tmp_task=useCategory&cc=us&dlc=en&lc=e...
Once you launch Image Capture, I would suggest keeping it on the dock for easier access.
Shlomi
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Flickering Screen issue after Mavericks update released on Feb 26, 2014

I own a Macbook Retina display bought in early 2014. After installing the recent Maverick update released around Feb 26, 2014 the display developed flickering problem while scrolling and now the scrolling is not smooth any more. The originally shipped machine did not have this problem. I tested other software including Photoshop and the display still flickers while panning the canvas. I also tried resetting the SMC - System Management Controller but it didn't work along with other attempts of resetting the disk permissions, running a systems cleaner, changing the wifi-router etc.
How to fix this flickering screen issue?

The problem came back lately and I tried this solution and it worked. Go to system settings > power saver > and switch off the Automatic Graphic switching. Not sure if this is a good solution, but it seem to have worked for the time being.

GE40 2OC Dragon Eyes - Screen Issues

Hello,
My notebook have screen issues, it goes black in some situations. Sometimes, when I turn on the notebook, the screen is already black and I cannot see anything, then I have to turn it off (pressing power button). It also goes black when I close notebook lid and reopen it (I have set up so that closing the lid does not do anything to the notebook). Also, minimizing or closing some fullscreen games like Skyrim or Resident Evil 6 makes the screen go black. When it goes black I turn notebook off. Please help :(.

Quote from: gtsgts;113598
He only reconnected the cable. So, it is better to replace it with a new one, right?
I can see the desktop when connected to HDMI, the notebook works normally, except the built in display.
Ok, I will update BIOS and report here =D
That issue of yours does not sem to be BIOS related problem at all so you would mostlikely have same problem after bios update, so best is to send it to repair where they will re-place the screen cable completely some times they get worn out and begins to glitch.

Photosmart C4795 won't print (most of the time)

I have a Photosmart C4795 installed on two computers, one with XP, the other Vista. The installation(with the Vista computer) went smoothly, along with all tests and some documents of my own, and on the XP one. After a few months it started giving me a "paper not found issue". I discovered I needed to push hard enough to get the paper in far enough, but not too far. Now (on the XP computer) it says its printing, pulls in the paper and then sits until I get an error message on my computer. I went through all the guided solutions and none worked. The XP computer is an HP Mini 1000, and updating HP doesn't change anything.
This question was solved.
View Solution.

I managed to get it working by sending the document a second time, then cancelling the errored print job on my computer, and after it was cancelled on the computer cancelling on the printer. The moment the paper ejected I placed it on the paper tray at a point an inch away from where I was told to in the animations. Then it started on the second print job and worked (it stopped because I only had one page, but resumed when I placed the paper at the same spot and pushed OK.) If the whole problem was in fact where I was placing the paper I wish the animations would show proper positioning.
If anyone needs assistance or clarification on how I made it work again please reply.

WT10-A Touch screen Issues

I bought this less than a week ago and i am having issues with the touch screen. It just stops working all of a sudden for no reason and i have to restart to make it work. It will work fine for hours sometimes but sometimes i have to restart every five minutes. Can someone please help me solve this issue. ThanksKarman

I'm no scientist (although I did stay at a Holiday Inn Express)... but do you think that perhaps the touch screen issues a lot of folks are experiencing could be due to liquid evaporation? Maybe these people are leaving the iPhone in a hot car (or some other really warm place) for an extended period and not admitting it? I mean it is summertime.
Not liquid, but you could be onto something.
Heat is one of the few things that can cause a capacitive screen system go out of calibration, due to the effect on surrounding part specs. Perhaps that's what we're seeing.
I suppose someone with the problem could stick their phone in the refrigerator (not freezer!) for ten minutes and see if that cures their problem.
More likely, there are several different problems going on, and what works for one won't work for others.
My biggest suspicion is that a memory interface is on the edge (either power or timing), and thus weird glitches show up. Restorting the device only when it is fully charged might be one experiment. Give us a dozen bad devices, the source code, a lab with an ICE, and a coupla weeks... and we could figure out what's going on.

HP Photosmart C4795 Wireless Setup (Error Messege: Device Not Connected) Help?!?

I've had my HP Photosmart C4795 since 2009. I've haven't had any major issues with the printer until recently (probably time to get a new one).
This is my issue; the printer can't connect to my network. I'm able to print via USB from my Mac or PC. But I'd like to be able to print from any computer on my home network. In the past I've setup the printer to network with minor issue. I've had issues ever since the Mountain Lion Update (running version 10.8.3).
I've attempted to try once again to connect the printer to the network and I get an error message from my the HP Installer software (Device Not Connected). I've tried to troubleshoot the printer with no luck. These are solutions I've tried
1) Uninstalled HP Installer Software/Setup via Mac - I added the printer using the latested instructions provide from HP Supports section. I set up the printer but I can't it isn't showing up on any other computer.
2) WPS - My router (supplied by Comcast) couldn't find the printer. I used routers login website to connect the printer but it didn't work.
3) I've printed out the HP Network Configuration Page and manually add the printer's MAC Address to list on my router's devices list. I still can't connect wirelessly to the printer.
I've connected this printer wirelessly in the past before the Mountain Lion Update. Can anyone help?

First, on the printer go to Setup [Scan] > Wireless > Restore Defaults.
Then, set the printer up using WPS (pushbutton) - start it in the printer (Wireless menu) first, then the router within 2 minutes of starting it on the printer.
There is no HP software for 10.8, so you need to uninstall it. Uninstall the software using the 'scrubber' option:
Go to Applications/Hewlett Packard/ click on HP Uninstaller
Click on Continue
Highlight your device on the left pane
Press and hold Control + Alt + Cmd keys on the keyboard simultaneously while you click on Uninstall This IS the Scrubber Option, there is no button labeled "Scrubber"
There will be a pop up that asks if you are sure you want to uninstall ALL hp software. (At this point, if you continue, any HP printers you have installed will need to be reinstalled)
Click Continue and let it finish
Download and install this: http://support.apple.com/kb/DL907
Restart your Mac.
Now reset the printing system:
- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

I have a hp photosmart c4795 all in one printer and i need the driver and software for vista os.

install is for a gateway laptop NV5214U. I did asearch on hp website but it responded the it could not find any drivers for the hp photosmart C4795 series all-in one printer.HELP

Ok from here: http://support.hp.com/us-en/product/HP-Photosmart-C4700-All-in-One-Printer-series/3794613/model/3940...
First, select your operating system Microsoft Windows Vista (64-bit).
Click Submit.
Click the blue Download button.
Click Next, then follow the prompts for the HP Download and Install Assistant.
Let me know if you need any more help or if this solves your problem!
Thanks,
-hjs_19 *I work on behalf of HP
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My hp photosmart c4795

hello there , Im christopher .
I have a hp photosmart c4795 and i download 3 years ago the softward the hp Solution Center know its not in my computer. I can't find my cd for it . so i would like to know if you guys have one or where do i get one.
thank you so much for listing to me.

Hi christophe62,
Welcome to the HP Forums!
I see that you are looking for the software for your HP Photosmart c4795.
Please take a look at this web site. HP Photosmart C4795 All-in-One Printer Drivers.
These links will help you find the right software:
Which Windows operating system am I running?
OS X: Finding your OS version and build information.
Hope this information helps, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HT1430 iPhone 4S Power Button Issue

I have an iPhone4S that has fallen to the broken power button issue - is there a way to restart it without the power button? My phone is acting strange and I know if I restart it then it will be ok. I am already using the Accessibility feature to lock the screen, but cannot figure out how to restart it short of letting the battery run out.

I have the same issue.... just hold down the lock screen button on your accessibility menu until it shows you the power down option. Then plug the charger in & it will automatically turn back on.

Screen Issue with HP G7000 laptop

Hi there,
I bought a second hand HP G7000 laptop preinstalled with Windows Vista Home Premium x86 a few days ago, the problem with it was that the screen wouldn't light up even when plugged the laptop was plugged in using the AC adapter which I also had to buy seperately as the original one was misplaced and only cost me £10 for a compatible one off the Internet, the screen wasn't shattered and showed no signs of wear and tear, I took it to my local PC repair shop for £40 in which the contacts behind the screen needed connecting back up and with a little soldering for some other parts of the repair, however when I tookit back to my place the screen lit up fine in which I decided to perform a factory restore to make it feel like it was brand new and that it belonged to me. After restoring the laptop successfully, I noticed that a lot of stuff was a little out-of-date and decided to update it to make it compliant with the latest security fixes as well as the latest bug fixes i.e. to upgrade to SP2 etc, however upon updating and turning on the laptop every so often the display kept going funny i.e. black and white and wouldn't display anything clearly in which I had to keep forcing the laptop to shut down with using the power button in which I don't like doing as this will corrupt the hard drive eventually, however upon researching this problem on the Internet I stumbled across this forum thread http://www.techsupportforum.com/forums/f108/hp-g7000-screen-issue-529809.html using Google describing a very similar problem to me, the problem not only seems to be with tilting the angle of the screen but also the surface in which the unit is placed down on, I've tried various surfaces including my USB fan cooler, glass and wood and all produce various results from time to time. So I guess the answer is to place the unit down on a flat surface that isn't shiny and screen not tilting when using the laptop? I thought the purpose of a laptop was to make computing mobile regardless of what surface you place the unit down on and what angle you have the screen at. Your feedback and suggestions would be much appreciated.
Kind regards,
RocknRollTim
P.S. I also suspect that the problem is related to interference and lighting conditions as well as heating conditions and the battery as the battery sometimes retains its charge whereas sometimes it doesn't and have to use the AC adapter when this happens, don't know whether flashing the BIOS has helped the battery to retain its charge though.
This question was solved.
View Solution.

Hello @RocknRollTim,
I understand that your notebook computer is experiencing an issue with the display screen as well as keeping a charge with the battery, and I would be happy to assist you in this matter!
To further diagnose the integrity of your computer's battery, I recommend following this document on Calibrating the Notebook Battery (Windows Vista). This should help re-synchronize the battery with your notebook.
Because the display intermittently stays on the screen when moved a certain angle, I believe the display panel cables are defective. According to the Maintenance and Service Guide for your computer, this part can be replaced with a camera (462455-001) or without (454932-001), and can be found from the multiple vendors below:
(With Webcam)
https://www.google.com/search?q=462455-001&oq=462455-001&aqs=chrome..69i57.133j0j4&sourceid=chrome&e...
(Without Webcam)
https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=454932-001
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

HP Photosmart C4795 - power screen issues

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