HP Photosmart C5180 and Photo Tray

I just updated to Leopard and iPhoto 7.1 (ver 347) and now I can't seem to print from iPhoto to the photo tray on my printer. The photo tray typically uses 4x6 paper. No matter whether I try to print with 4 x 6 borderless or not borderless it tells me that size is out of the range of my printer and to change it to 10cm x 15cm. It looks like my 4x6 choice is now 10cm x 20cm.
Do I have to wait for an updated driver to be able to print from my photo tray again?

I figured it out. If you have HP All in one like my c6180. Go to HP website search your model i.e. c6180
Then download driver fix for OS X
This works. then hit print and then paper size or quality. select photo tray. etc.
see other posts on this topic.
But nothing works until you download new drivers for HP C6180
Hope this helps. GB

Similar Messages

Problem with hp photosmart c5180 and printing from computer

Hello, I have windows 7 and an hp photosmart c5180 all in one printer, at first, I couldnt scan anything to my computer, so I reinstalled the software and drivers for windows 7, and it scans now, but the printer doesnt respond to the computers command to print anything, it kept saying it had expired ink, so I bought new ink, and it still doesnt work, could somebody help? Any answers are appreciated.

Try the steps in this document, depending on your operating system:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&tmp_task=solveCategory&lc=en&dlc=en&cc...
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

C8180 On Off error msg and Photo Tray Error msg

I have a C8180 AIO printer with the two problems above. Upon turning the printer on the LCD announces that I should always use the on off button and not unplug it even tho It's always been plugged in. After I press OK the photo paper tray msg states the tray is not pushed in all the way so I push the tray in to no effect. The printer recycles and displays the same error msg again and again and again.
This is a show stopper. As long as this error msg is displayed I can't print. I've seen these error msgs in the forums for other models in the 8100 series but I've never run aross a solution. This printer was used with XP Sp3 and Vista. However, the problems exist even when not connected to the PC in any way. I would appreciate any suggestions.

Removing all the cartridges, power cycling from the wall, and replacing them did the trick for my C6140. Great solution!!!
I feared I had broken it by using the main tray instead of the smaller photo tray for 4x6 paper, which resulted in grinding noises. As soon as the cartridges were removed, it was able to suck in and push back out the photo tray.
-Barry.

Printer keeps defaulting to Fax and Photo tray paper

Hi.The printer keeps defaulting to FAX and the photo tray paper. How do I correct this on windows Vista?

When you open an application's Print dialog you will see a drop down menu labeled Printe:. Select your printer from the list before clicking on the Print button.
In Print & Fax you can set whichever printing device as the Default by selecting it and clicking on the Default icon in the toolbar. You can also select it in the Print & Fax dialog.

I would like to send my hp photosmart c5180 for repairs...i need the address and phone number...

To whom it may concern:
I have a HP Photosmart C5180 and is in need of repairs. I need the address or phone number for shipment... or Is there a possibility I can purchased another one..
Thank You,
Nate Rowland
[Personal Information Removed]

Hi ntrowland,
Please give us a call at 800-474-6836 and a HP customer care agent can assist you with a possible upgrade or service for your c5180.
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

HP C7280 Error Message "Photo Tray Problem"

I have been through all the steps recommended for solving this but have no resolution. HELP!

| Photo tray problem
+----------------------------------------------------
| Lift the output tray up and verify that the photo tray
| is pushed in until it stops, then lower output all the
| way down. Press OK button on the printer to
| continue printing
`--------------------------------------------------------------------------
HP Photosmart C7280 All-in-One Printer
1. Turn off printer.
2. Pull out paper tray and photo tray
3. Remove output duplexer (on back of printer)
4. Open input sheet feeder (on top of printer)
5. Open cartridge access door. (Basically lift up control panel and scanner section of the printer)
6. Turn on printer (Power button on now raised control panel)
7. Printer may display message "Performing printer alignment - Do not interrupt"
8. Wait for a few minutes until printer stops making all setup noises.
9. Close cartridge access door, close input sheet feeder, replace output duplexer, insert paper trays
10. Do a test print. All should be fine.

Won't print to photo tray, but will print test page

I have most current Vista driver, but can't print to photo tray. It won't pull the tray in, although it works great when printing test page. I tried various page/paper settings and "photo tray" light settings, but still won't print from Vista.
Tried 8250 printer properties, changing paper settings, but can't recognize settings, even though it sees the paper and prints the test page. Seemed to work just fine with XP.
This question was solved.
View Solution.

Plugged into an XP machine, photo printed.
Plugged back into Vista, fooled with the settings, then it worked!
I don't know what exactly fixed it...

HP ENVY 5643, will not print from 4 x 6 photo tray.

We have tried to print pictures from our HP touchscreen Pavilion 23 all in one computer to our New HP 5643 printer for 6 months. We have given up. We have rebooted both items, changed paper, etc. After verifing all settings are correct, we press print. The printer makes the usually noises, then displays the error message stating to load photo paper tray. We have tried single sheets, several sheets, and fully loaded.
Help please.

Hey @TMCRET,
Welcome to the HP Support Forum.
I understand you're unable to print photos using your HP ENVY 5643 e-All-in-One Printer. I would like to help.
Thank you for detailing what you've tried and the nature of the error message. Given this information, I have located an article from HP with steps that may resolve your issue.
Before you access the article, I recommend you perform a 'hard reset':
1. Press the Power button to turn off the printer.
2. Disconnect the power cord from the rear of the printer.
3. Wait 60 seconds.
4. Reconnect the power cord to the rear of the printer.
5. Press the Power button to turn on the printer.
Next, click on the following article heading and work your way through the noted Steps to print a photo, paying close attention to the paper type and photo tray settings:
Printing Photos with HP ENVY 5540, 5640, 5660, 7640, Deskjet 5570, and Officejet 5740 and 8040 Print...
Did this resolve your issue? Please respond to this post if you've tried all of the above and the issue persists - I'm always happy to help.
Have a great day!
E-roq
I work on behalf of HP.
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

HP Photosmart C5180 Will no longer feed 8x11 Photo paper from main tray

My C5180 all in one will no longer feed 8x11 photo paper from main tray. Rollers slip and will not pull paper in. Any suggestions?
583seve

Hi @583seve
I see youa re having some difficulty with your Photosmart C5180. The following document addresses both out of paper messages and issues with paper pick; 'Out of Paper' Error Message Displays and the Product Does Not Pick Up or Feed Paper.
If the issue persists, you might consider trying the steps in a paper jam document. Although you may not be experiencing a paper jam, the steps in this document may be all that is left to try; 'Clear paper jam, then press OK' Error Message Displays on the Control Panel.
I hope this helps, but if after all your efforts the issue remains, I suggest calling HP. They may be able to offer you a discount on a newer model as part of a trade in trade up option. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Photosmart C410: How do I associate a custom paper size with the photo tray?

Our Photosmart 3310 recently broke down and I purchased a C410 to replace it. I sell a small item online that I ship in 3 5/8 x 6 1/2 envelopes. With the 3310, I had figured out a way to print the envelopes from the photo tray. While Word 2007 allows me to select the photo tray, the printer would not print from there until I created a custom paper size in the printer preferences dialog box.
One of the reasons I got the C410 was for the photo tray. It's a real pain to have to swap out the regular paper and stick in one evelope every time I want to print another envelope. Well, unfortunately, that's what I've been doing. I select the photo tray in Word, but the printer goes right ahead and prints from the main tray. I had forgotten what I did to make it work on the 3310, so I experimented with that printer's drivers until I figured it out.
My problem is that the software interface for the C410 is different than that for the 3310. I can't figure out how to associate a custom paper size with the photo tray. To test my theory this evening, I told Word that my envelope size was 5 x 7. The printer didn't hesitate to take an envelope from the photo tray. Of course the return address went into a dark void because the envelope is not 5 x 7.
The difference between the two interfaces is that the 3310 has both printing shortcuts as well as "Print Task Quick Sets." The C410 only has printing shortcuts.
If anyone can help me, I'll be very grateful! I've probably spent hours trying to get this figured out, and I have no idea what to do.

Hi,
Which Microsoft product (application) are you using ? Printer supports the following custom sizes:
From ADF: Custom-sized media (ADF) between 127 to 216 mm wide and 241 to 305 mm long (5 to 8.5 inches wide and 9.5 to 12 inches long)
From input tray: Custom-sized media between 76.2 to 216 mm wide and 101 to 762 mm long (3 to 8.5 inches wide and 4 to 30 inches long)
You need to select right custom size from the application.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

After installing Snow Leopard I can no longer "save photos on computer" after inserting a memory stick to an HP Photosmart C5180 All in 1 Photosmart C5180 All in one

Hello,
When I insert a memory stick into my HP Photosmart C5180 All in one and I try to "save photos on computer" the printer reads: "You need to install device software". This all started happening after I installed Snow Leopard on my Mac 10.6.8. Can someone please advise on what I need to do?

Typically it's a good idea to uninstall any devices attached to the Mac before doing an upgrade. This prevents problems that can be caused by the upgrade. Below are the instructions for uinstalling and reinstalling the printer. I'm also going to include a link to the full feature software and drivers for the printer. Let me know what happens.
Uninstalling the Printer Software
Installing the Printer Software in Mac OS X v10.6 Snow Leopard for a USB Connection
HP Photosmart Full Feature Software and Drivers - Mac OS X v10.6
I am a printer tech for HP.

HP Photosmart 3210 installed on my iMac But is showing as but is showing as HP Color Laserjet 2800 series PS which means I no longer have access to all the paper options especially the photo tray

I have recently purchased an iMac running Lion. The HP Photosmart 3210 printer was connected through the network and I was happy that it recognised the printer - good old Mac's!!
However, when I tried to print some of my photos from the photo tray, the option was not available and when I looked at the printer properties, it was showing as a HP Color LaserJet 2800 Series PS which does not have all the paper options I had before. Reinstalling the software from HP did not make any difference - do I now have to buy a new printer as well???

I suggest opening the Print & Scan System Preferences, then highlight your HP Photosmart printer in the printers list and delete it by pressing the minus sign. Now, re-add the printer by clicking on the plus sign and select the printer. Make sure that the 'Print Using:' pull down aut selects the correct driver for your printer. If it doesn't, pull down the list and manually select the correct driver using the 'Select Printer Software' option. Hopefully that will resolve your issue.
HP Printer Support for Mac OS X

How can I get my Photosmart B8550 to print envelopes from the photo tray?

I have a Photosmart B8550 printer. I print a LOT of envelopes for greeting cards through Stamps.com. I would like to be able to load invitation envelopes in the photo tray so I don't have to keep switching between paper and envelopes. I tried it and the only thing it will print is photo paper (or 4x6 card stock)

Hi,
Connect your printer to the network router.
1. Wireless>Wireless Settings>Wireless Setup Wizard.
2. Enter the router password to connect your printer.
or
1. Run the HP software and select the network/wireless connection method.
After printer is successfully connected to the network, enable Web Services/ePrint.
1. Press the ePrint button on the printer or the Web Services icon on the printer front panel.
2. Press Yes to accept terms of web services.
3. Press Yes to accept future updates.
4. A page will printout showing you how to register your printer's new email address which you will use to send your ePrints to.
Please click the blue Kudos star in the post that helped you.

Aperture won't print from photo tray on HP Photosmart 6520

I've just started having a problem printing 4x6 photos with Aperture. When I print a borderless 4x6 glossy using the photo tray on my Photosmart it works fine. When I say to print a 4x6 borderless using the photo tray with photo premium paper it prints from the main tray rather than the photo tray. Plus now it's giving me a picture with borders, even though I specified borderless. Anyone have this problem?

Sorry, I do not know anything about your Printer. Have you looked, if there is an update for your printer driver, before you start reinstalling Aperture? If yes, upgrade your printer driver first. Also check, if you are having the same problem when printing from a different user account. Maybe some settings in your user accunt or startup items are interfering. You could also check, if printing from iPhoto or Photoshop has the same problem (but don't waste expensive photo paper on these tests ).
What is the Aperture version you are using?
Let me ask this: is there a problem deleting Aperture and reinstalling it? Will I lose anything? Thanks.
Your images are stored in the Aperture library/libraries, and your settings in your user library. This should not be affected by reinstalling Aperture. But do not reinstall, without ensuring that your backup is current.
How to reinstall will depend on the Aperture version you are using. This support article describes the procedure - ignore the title of the document - it is written to help with a nasty bug.
See: Aperture 3.4: May quit unexpectedly on launch after updating
Regards
Léonie

Photo Tray Parts Repair, C6180 Q818A Photosmart All-In-One Printer Scanner

Something must be missing in the front of the photo tray on my All-In-One C6180 Q818A Printer, and I cannot find a parts breakdown on this. (I've liked buying HP products because of ease in finding such parts breakdowns, i.e. laptops, showing how to disassemble and repair, with part numbers.)
When I insert photo paper, there is not a "stop" when pushing paper forward, like there used to be. Looking closely, with a flashlight, there is nothing to stop the paper from sliding all the way forward and then downward on to the regular printing paper in the lower tray.
I'm guessing something is missing, or something has not moved to create a "stop" when the upper photo tray is pulled back?
Can anyone tell me what is missing and/or what I need to order to fix this? Is there an on-line viewable parts breakdown for these paper trays? Thank you.

Hi functionless,
Welcome to the HP forums!
I'm sorry to hear you haven't been able to edit your photos on your Photosmart C6150 recently but I will absolutely do my best to lend a hand to help out
Would I be safe to assume the printer's screen only goes completely black when trying to edit a photo? If you try anything else on the printer (say a copy, a test page, or navigating the Setup menu) do you get the same screen at any time?
Is the printer plugged directly to a wall outlet? If not, please move it to one.
Do you have to unplug the printer, or turn it off, to get it back to a regular screen?
Did you notice any changes or anything prior to this happening?
Once I hear back from you I will certainly offer some suggestions for you to try
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

HP Photosmart C5180 and Photo Tray

Similar Messages

Maybe you are looking for