HP Photosmart C5180 not printing color
My HP printer will not print in color when using various programs (iCal, Entourage, MS Word, etc.). It will however print in color when you are in system preferences and print a test page. I have it plugged into the ethernet on an Airport Express. I installed Snow Leopard last week and that is when the color stopped. I have unplugged the Airport Express, turned off the printer, turned everything on but still now luck. Any help would be greatly appreciated.
Hello Robert:
Welcome to Apple discussions.
I suggest you delete the printer, restart, and then add it back.
Barry
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Hi , Welcome to the HP Forums! I noticed that your HP Photosmart c5380 is not printing colors correctly. I am happy to look into this for you! Please, take a look through this guide, Colors on Copies Are Incorrect. If this guide does not resolve your issue, then the printer may need to be serviced/ or replaced. Please contact HP, phone support for further assistance. (After you fill out the information, you will be given a phone number.) If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector. Best of luck! “Please click the Thumbs up icon below to thank me for responding.”
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Welcome to the HP Forums.
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Hi @Sandy16 ,
I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.
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Jamieson
I work on behalf of HP
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The page here may help.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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This question was solved.
View Solution.Hi @Mtimmer
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Please let me know if the document resolves the issue, or if you called HP and the outcome of the call. Thanks.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
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Hi @bvedder ,
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping! -
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