HP Photosmart C5280 All-in-one Alignment Page message keeps scrolling

The HP Photosmart C5280 All-in-one display shows "No printing Alignment Page" scrolling for the last 30 minutes.
Also, suddenly, this printer is no long listed in my control panel.
I installed new cartridges about a week ago and they worked fine until this week.

Hi there,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
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Similar Messages

Photosmart C5280 all-in-one Cartridges error message

hi, I have a Photosmart C5280 all-in-one. It's been good until today when I got an error message:
! Print Cartridges refer to printer documentation.
I've only ever used genuine HP cartridges. I have the correct ones in - 75XL tricolour and 74XL black.
I've taken them out, reseated them several times to no avail, the error message will not leave and the printer will not function. Any ideas please?

Hi there Crouch11,
Welcome to the Forums
I noticed the issue you are having with your Photosmart C5280 now showing you an ink cartridge error. I suggest following the guide below to see if this can be resolved for you.
'Incompatible Cartridge' or 'Cartridge Failed' Message Displays on the Computer in Windows After Ins...
Feel free to reply with any issues you may have and I will do my best to help.
Thanks,
R a i n b o w 7000I work on behalf of HP
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Photosmart C5280 All in one- prints only 20 or so pages before running out of ink

after printing 25-40 pages my HP Photosmart C5280 shows the low on ink message and starts printing pages with streaks and other signs of low ink. this happens with both color and black ink cartridges

Hi,
Please follow this document for carriage jam issues.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01423360&tmp_task=solveCategory&cc=us&dlc=en&ju...
hope this helps.
Although I am an HP employee, I am speaking for myself and not for HP.
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Photosmart C6180 All-in-One: Replace cartridge message after already having replaced cartridge

Would appreciate ideas on how to resolve this issue with Photosmart C6180 All-in-one Printer.
Receiving "Cannot Print, Replace the following empty ink cartridge(s) to resume printing."
Replaced cartridge with newly purchased cartridge (so not expired) and still receiving same message.
Thoughts?

All cartridges (from original to replaced ) were HP ink cartridges.
No refills.
No non-HP ink.
All are now within expiration.
Issue appeared when yellow cartridge ran out of ink.
Printed black .
Went to store ( STAPLES ) and purchased 02 yellow XL plus 02 combo pack .
Replaced yellow with 02 yellow XL.
It did not recognize new replacement cartridge.
Replaced yellow with 02 yellow from combo.
Again did not recognize second new replacement cartridge.
Per HP, replaced 'expired" cartridges (not yellow).
No change.
Did Power on Reset / reseat all cartridges OR reset voodoo.
Iink levels still 0 but able to print self test in color and photo.
Turned off PC and printer for 2 days.
Now back to three cartridges at ink level 0 and 2 need to bne replaced.
Only prints black.
I tried Power on Reset and repalce cartridges, but same result : Black only : replace empty ink cartridges.
TY

Printing problem on HP Photosmart C5280 All-in-One

Hi,
I'm trying to print a single page calendar but it's coming out with streaks in 3 places. I tried 3x and the streaks are always in the same place. I'm using Konica Inkjet Paper QP Premium Photo Glossy, which is supposed to be suitable for all modern inkjet printers. Is this an ink problem, a printer problem or a paper problem?

My guess would be a print settings issue. I would suggest setting the media type to Photo paper rather than automatic and set the quality to "Best".
If that does not help please provide more details - are the streaks at a consistent spacing? Where are they on the page? What color are the streaks?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Photosmart C5280 All-In-One

Just installed new print cartridges. Clicked okay for on the printer screen for both the black and white and color cartridges. The printer screen message is "Now Printing Alignment..." continuously. Nothing is printing.

Hi again,
I've seen this message associated with the cartridges on other printers. Are there any other messages along with this message? If there is a different message with it let me know.
You might try cleaning the cartridge contacts in the carriage.
This document contains the steps (step 4 and step 5) on cleaning the contacts and aligning the cartridges:
Clean contacts
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Scanning on my c5280 all in one printer-scanner-copier

since purchasing my lap running windows 8.1 I have been unable to scan from my all in one printer to my pc. all it allows you to do is to scan the document to a memory card or reprint the image

Hello , Welcome to the HP Community. I'd like to help you with the issue you are having scanning on your Windows 8.1 system with your HP Photosmart C5280 All-in-One printer. I would suggest installing the full feature software for your product. Fortunately, the full software suite is still available for download for your Windows 8.1 operating system. You can download the software here: HP Photosmart C5200 All-in-One Printer series Full Feature Software and Driver If the issue persists, I suggest trying to install the printer using the Windows Update. You can find all of the steps to do that here (under Step Two: Method Two): HP Single-Function and Multifunction Printers - The Printer Does Not Print in Windows 8 and is Listed as 'Unknown' or 'Unspecified' or Appears with a Yellow Triangle in the Devices and Printers Folder If you're still unable to scan after installing the printer using Windows Update, try downloading the HP Scan and Capture app from the Windows Store. Please respond to let me know if these suggestions helped to resolve your issue!

I have an HP Photosmart C4180 all in one printer scanner and copier, I can't figure out how to scan more than one page at a time and then send as a PDF file via email

I have an HP Photosmart C4180 all-in-one, printer, scanner and copier. I can't figure out how to scan more than one page? It will only let me do one page at a time and then I have difficulty sending pages 1, 2 and 3 as one docuement. Any ideas??
Thank you, Jetteski

Hello Jetteski,
Hello Jetteski, Thanks for the post.
Since you are running a MAC, check the below links for some excellent information on scanning. Good Luck!
http://goo.gl/M8Cl2
http://goo.gl/cufK6
http://goo.gl/OTQoR
I work for HP but my posts and replies are my own....Thank you!

HP Photosmart C4780 All-in-One Only Prints Half a Page

MacBook Pro 15.4 Laptop Model A1286
Snow Leopard 10.6
HP Photosmart C4780 All-in-One
Wireless Connection
Airport Extreme Sim Dualband
New to wireless
Why does the wireless printer take several minutes before it prints?
Why does it print only the top banner of a web page?
Why does it print only quarter or half the page of a document or web page?
Why does it continually lapse into “pause” mode?

Do not connect a USB cable to the router. This will confuse and defeat the wireless connection.
Let's add the printer using WPS:
FIrst, start the WPS process from the front panel of your printer (Setup [Scan] > Network > Wifi Protected Setup) Then:
open the Apple Airport Utility
select your wireless router
select Manual Setup
select Add Wireless Clients ... from the Base Station menu
Select First Attempt then press Continue.
You have to start the Apple Add Wireless Client process within two minutes of starting the printer's WPS pushbutton method. Actually, order doesn't matter ... you can start the Add Wireless Clients process on the the Apple router first then start the printer's WPS pushbutton method.
Now your printer will be connected to your router.
Because there are two printer icons in the list, let's reset the printing system again:
- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
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I am employed by HP

Photosmart C7250 All-in-one

AFTER CLEANING THE PRINTHEADS, AND PRINTING A TEST-PAGE TO EVALUATE THE COLORS AND ALIGNMENTE, ALL COLORS ARE OK BUT THE VERY DARK BLACK BAND (THE TWO GRAY ONES ARE OK). ANY SUGGESTION OR RECOMMENDATION WILL BE MORE THAN WELCOMED.
jORGE

Hello @Joarlujo,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the black print quality issue that you're experiencing when printing from your Windows 7 computer to your HP Photosmart C7250 All-in-One Printer. Thank you for including the troubleshooting steps you have already attempted prior to reaching out for support. At this time it does sound like you have a defective black ink cartridge, or your HP Photosmart is experiencing a Printhead issue. The Printhead is the part that the cartridges fit into. It controls 'reading' the cartridges and putting ink on the page. If the Printhead is defective than you may experience cartridge detection, or print quality issues. The Printhead is a non-replaceable part within this specific model. Therefore, should the Printhead be defective a whole unit replacement would be needed. In saying that, there are troubleshooting steps that we can attempt to resolve this quality issue. Can I please have you follow the steps below.
Solution one: Use genuine HP cartridges:
HP recommends that you use genuine HP ink cartridges. HP cannot guarantee the quality or reliability of non-HP ink cartridges or refilled HP ink cartridges. If you do not use genuine HP ink cartridges, the steps provided might not resolve print quality issues.
Solution two: Check the ink levels, and then replace the depleted cartridge:
1. On the printer control panel, press the Setup button.
2. Press the Down Arrow button until Tools is selected.
3. Press OK.
4. When the Display Ink Gauge option displays, press OK. The ink gauge displays.
5. Please replace any low or depleted cartridges.
Solution three: Print a self-test report:
Load plain white paper into the input tray.
Press Setup.
Press the Down Arrow () to highlight Print Report.
Press OK.
Press the Down Arrow () to highlight Self-Test Report.
Press OK.
If the test page printed clearly, check the settings and media you are using, and then try to print again.
If the report or printout shows streaks, lines, or missing colors, continue to the next solution.
Solution four: Clean the printhead:
Load plain white paper in the input tray.
Press Setup, press the Down Arrow (), press Tools, and then press OK.
Press the Down Arrow () to select Clean Printhead, and then press OK. A test page prints.
If these steps resolved the issue, you do not need to continue troubleshooting.
If the issue persists, continue to the next solution.
Solution five: Align the printer:
Load plain white paper in the input tray.
Press Setup, press the Down Arrow (), press Tools, and then press OK.
Press the Down Arrow () to select Align Printer, and then press OK. A test page prints.
If these steps resolved the issue, you do not need to continue troubleshooting.
If the issue persists, continue to the next solution.
Solution six: Calibrate the color:
On the Windows taskbar, click the Start icon (), click All Programs, click HP, click the folder for your HP Photosmart, and then click the icon for your HP printer (). The HP software window opens.
Click Settings, click Print Settings, and then click Printer Toolbox.
On the Device Services tab, click Calibrate Color, and then follow the on-screen instructions. The procedure takes about two minutes and requires two sheets of paper.
Try to print again.
- Source
Please respond to this post with the result of your troubleshooting. Good luck!
X-23
I work on behalf of HP
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Photosmart C309g All in one

Recent Issue with printing ....Printing in landscape offsets 5 cm to the right (off the page) All margins are set ok and preview appears ok. Any suggestions as to why this might happen and how to solve the issue? Portrait format is ok

Hi there @comicsans , welcome to the forums!
I am responding to your post about the printing issue you seem to be having, as your print outs seem to offset by 5cm when printing in landscape, and all print settings and the print preview are and appear to be correct.
I am going to let you know what my personal suggestions are and some steps you could try that might help you.
To start with, you can use this troubleshooting guide that will bring you through steps to help with print quality issues. I am thinking that the printer may need an alignment. The test print you'll print out will show you the results if the printer itself has an issue.
Fixing Print Quality Problems for the HP Photosmart Premium All-in-One Printer Series (C309)
If the test print from the above guide shows no issues, the problem could be within the program you're printing from or a driver conflict.
You can try Uninstalling the Printer Software , restarting your computer, and then reinstalling the printer driver and software. To get the driver you need, click this link, select your operating system, driver and download: HP Photosmart Premium All-in-One Printer - C309g Drivers
It's also a good idea to try printing from another program, which will rule out if one program is solely the problem.
Feel free to let me know your findings and results!
I hope my post was informational, enjoy your Thursday
R a i n b o w 7000I work on behalf of HP
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Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Hp - photosmart e-all-in-one wireless printer cn731a- nothing prints??

HP - Photosmart e-All-in-One Wireless Printer (CN731A)
Went through setup on Windows 7 64-bit, printed the test photo, came out great. Thought everything was good to go. Later, when trying to print a document, it wouldn't print. Computer popped up a message saying "Successfully printed" but when I went to the printer, there was nothing there. I tried running a wireless network test on the printer's screen, and once that page printed with the results, immediately after that, the document I was trying to get finally printed. This was an early Christmas gift for my parents, & my mom just informed me that she tried to print again today, but nothing happened on the printer. I am out of town now and am not able to troubleshoot on my own on the printer like I did a couple days ago so came here for advice.. Any idea what the issue might be? Did I maybe miss a step after doing the test print of the photo? Any ideas would be appreciated!

Hello,
Try the below steps ..
While the printer is ON, Unplug the power cord from back of the printer.
Disconnect all the cables that are connected to the printer.
Wait for 30 seconds.
Plug in only the Power Cord. ( Printer would Power on ).
Try making a standalone Color copy of a document . If it fails to print a copy, then it could either be an issue with the Ink cartridges or the Printer .
Regards,
Jabzi
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Regards,
Jabzi
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HP Photosmart Premium All-in-One Printer - C309g dose it support eprinting

dose
HP Photosmart Premium All-in-One Printer - C309g support eprinting and airprinter
This question was solved.
View Solution.

Hello RetiredHP,
Thanks for the post. Ok, we may have several options here. With ePrint, you can use the mobile app. to print from your printer from any location with your iPad or iPhone. If you have downloaded and installed the app., then check the below. If the ePrint app. is not showing (should look like icon below), check the link below these steps. The 2nd link provides some additional information. The key is to ensure that both your iPad and the printer are on the same network. Good Luck!
Figure 3: HP ePrint mobile app icon
If prompted, provide your iTunes account information, and then click Get. iTunes automatically installs the app on your mobile device.
Step two: Activate the mobile app (optional)
Why should I activate the mobile app?
If you activate, you unlock all the features of the HP ePrint mobile app. You can print to any HP ePrint-enabled printer (to which you have been given access) from anywhere your mobile device has Internet access. You can also print Microsoft Office documents and Web pages, or save the Web pages to print later. HP ePrint mobile app even helps you with HP printer setup and lets you monitor the status of your print jobs.
If you do not activate, you can still print directly to your supported Wi-Fi-enabled HP printer, but only when your mobile device is connected to the same Wi-Fi network. You can print photos, images, PDFs, and text files saved on your mobile device.
Use the following steps to activate the mobile app.
On your Apple device, tap the HP ePrinticon, and then tap Activate.
Type your email address in the Activate using your emailbox, and then tapActivate. The HP ePrint service sends you an email containing an Activation Code.
Check your email, and then write down the Activation Code sent by the HP ePrint service.
On the Apple device, press the Home button ( ) twice, and then tap HP ePrint.
Type the Activation Code into the box, and then tap Activate.
The app displays a message to confirm activation.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01616126&lc=en&product=3793676&tmp...
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c02759940&lc=en&product=3793676&tmp...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c04395332&tmp_task=useCategory&cc=us&dlc=en&lc=e...
I worked for HP but my posts and replies are my own....Thank you!
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I am unable to print. HP Photosmart 3210xi All in One

I am unable to print on my HP Photosmart 3210xi All in One. I installed some of HP's downloads this morning, and now I can't print.

Hi ronalds173,
I see that you are having some login issues with the Photosmart 7520 and have been locked out as result. I believe I know the area you are trying to access, but to make sure, are you taking the I.P address that is assigned to the printer and entering that into the address bar in your web browser?
If so, this login would not be the SSID & password for your router, unless you made it that. This password can be reset by restoring the network defaults on the printer.
To do that, touch Wrench icon in right upper corner and then Wireless Menu. Touch Restore Network Defaults and then confirm. Once restored, you will need to run the Wireless Setup Wizard on the printer.
Try accessing the page again. Let me know if this resolved your issue.
Cheers,
JERENDS
I work on behalf of HP
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HP Photosmart 2610 All in One Printer Paper feeds OK but the software and sensors are a problem

HP Photosmart 2610 All in One Printer Paper feeds OK but the software and sensors are not allowing paper to feed until several steps are taken first.
(I am using Windows 7. I also use the virtual XP mode and mostly MS Office 2003 docs).
I have had this printer for several years and love it. Before I toss it out, I thought I would check if I could get it to work properly before I buy another printer. Note: I did put in a new HP black cartridge (because it was out of ink) but the printer was not working properly for several days before I changed the cartridge. The printer was at step 5 before ink change.
Lately, each time I turn on my printer, I have to go through the same routine
1. The printer wants to align the cartridges so I push OK
2. The paper feeds into the printer and stops at the exact place to start printing.
3. Error message appears that it is out of paper. So I press OK to continue.
4. It says "aligning print cartridges" runs through 2 sheets of blank paper without trying to do anything and then states "cartridge alignment failed" "Press OK to continue"
5. Screen is now normal and it appears it is going to work.
6. It makes no difference if I used the copy function OR when I send a print job from the computer, the paper feeds into the printer and stops at the exact place to start printing but nothing happens.
7. Error message appears that it is out of paper. OR that it is the wrong size paper. I pull the paper that was at the proper place to be printed from the printer and then the error message says "Paper jam. Press OK to continue"
8. I press OK. The printer will then quickly feed in and eject 2 sheets of paper before it will actually start printing the print job. It will work fine after this as long as I print from the same document.
9. If I want to print a different document then I have to start all over again at step 6 to get the printer to work. If I shut the printer off I have to go back to step 1.
What I have already tried
A. Uninstalled and reinstalled the printer driver direct from HP web site. I have done this several times with both the basic driver download and the complete package download.
B. I have done a partial reset by unplugging the printer, and then re-plugging the printer while pushing the "# and 3" buttons while turning on the printer. I have done this several times. Each time it will work fine until I try a different document of turn off the printer.
C. I have downloaded the HP Print and Scan Doctor and used it several times. It states that "everything checks out OK"
D. I have downloaded the HP Hardware Diagnostic Utility 4.0 but it does not work with my printer.
E. I have cleaned all the rollers and blown air throughout to make sure there were no bits of junk in the paper's path or blocking a sensor.
F. I have tried different brands and weights of paper (all 8½ x 11) but nothing works.
Most of the problems started when I added the printer to the virtual machine so I could print XP files. This may just be a coincidence because the printer has the same problems when I use the copy function without the computer being on.
Thanks for looking at my issues. Any help would certainly be appreciated.

I just tried using Notepad as you suggested and had the same result. Paper feeds in stops at proper place and error message "out of paper"
I just put in two new HP ink cartridges because the other two were low and I was told that this might be the problem.
I seem to remember that the HP 2610 shows 2 "ink icons" in the lower left corner. One for black and one for color. The ink icons would change from completly full to just an outline as the amount of ink went down. Currently the black ink icon is missing
This is a very frustrating problem because the printer works great after doing a few steps to get around the problem. The fact that the problem reoccurs any time anything is changed is the major problem
Most of the problems started when I added the printer to the Windows 7 virtual machine so I could work with Windows XP programs. This may just be a coincidence because the printer still has the same problems when I use the copy function without the computer even being on.
I want to thank you for all of your efforts. Perhaps this is a unique problem that will never be solved and it is best to take my losses and buy a new printer. As a last chance, if possible, could you refer my post to someone who is an expert with the HP 2610 printer.

HP Photosmart C5280 All-in-one Alignment Page message keeps scrolling

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