Hp Photosmart C6180 display is blank and no lights

Hp photosmart C6180 display is blank and the console lights do not light up.
windows 7 64bit, 12 gig i7 3400 2-60gb ssd,raid 0 ,3 sata 6 drives ,dvd
i was having color issues not printing,magenta will not print,new cartridges tried, cleaned through hp software,still no difference.
Unplugged printer to move to desk, code came up improper shut down,would not respond to any input from panel or pc through software.
unplugged and let it set for 3 minutes plugged in again restarted screen came up and froze in the default ready to print screen. console would not respond to any inputs even the power button.
Unplugged again using the attempted the hard reset as mentioned on the community boards holding the power button.
Printer started no display,ran a print job no problem, color picture no problem, no magenta still but it did print from pc. Console has no lights on. power button will not respond.
Tried the # 6 button hold unplugg and replug routine.nothing same results.
dismantled the side to unplug the logic board and remove cmos battery and let it set for an hour. reinstalled noting that none of the capacitors looked bulged anywhere on the board.
Plugged power supply in lights up at connector, plug into printer ,no lights after a few seconds the printer goes into self test and sits there no display ,no lights on. Tried to print diagnostics, printed everything but magenta band of color , software shows no problems.
aside from taking the printer apart and using boiling hot water to clean the magenta print head circuit, what happened to the display? what can i do now with out spending more thanthan this is worth? i have some technical skills so time is not a problem.
i do have a new email address as well so please let me know in this forum, i will change default address asap.
Thanks
Gary
This question was solved.
View Solution.

Hi Gary,
Unfortunately, it sounds like the hardware has failed. I can't recommend any other solutions that you haven't already tried. The next step would be to service or replace your printer.
Service:
Determine if your product is in warranty or out of warranty. If you need help determining your product’s warranty status, go to HP’s Warranty Check Tool .
If your product is in warranty , contact HP support.
If your product is out of warranty , click here to view additional printer support options starting as low as $20.
Replacement:
Consider taking advantage of HP's Trade-In program: http://www.hp.com/united-states/tradein/home_flash.html
Sorry I don't have better news for you!
I am an HP employee.

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panic(cpu 3 caller 0xffffff8022635e7d): "Spinlock acquisition timed out: lock=0xffffff8022cca528, lock owner thread=0xffffff80303bc6d0, current_thread: 0xffffff8030f8ee30, lock owner active on CPU 0x7, current owner: 0xffffff80303bc6d0"@/SourceCache/xnu/xnu-2422.110.17/osfmk/i386/locks_i386.c:36 5
Backtrace (CPU 3), Frame : Return Address
0xffffff80b642bce0 : 0xffffff8022622f79
0xffffff80b642bd60 : 0xffffff8022635e7d
0xffffff80b642bdb0 : 0xffffff8022635d43
0xffffff80b642bdf0 : 0xffffff80226d6370
0xffffff80b642be40 : 0xMachine-check capabilities: 0x0000000000000c09
family: 6 model: 42 stepping: 7 microcode: 40
signature: 0x206a7
Intel(R) Core(TM) i7-2720QM CPU @ 2.20GHz
9 error-reporting banks
Processor 0: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC3_STATUS(0x40d): 0xbe00000000800400
IA32_MC3_ADDR(0x40e):   0x00003f7fa3f04c80
IA32_MC3_MISC(0x40f):   0x000000000003ffff
Processor 1: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC3_STATUS(0x40d): 0xbe00000000800400
IA32_MC3_ADDR(0x40e):   0x00003f7fa3f04c80
IA32_MC3_MISC(0x40f):   0x000000000003ffff
Processor 4: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC3_STATUS(0x40d): 0xbe00000000800400
IA32_MC3_ADDR(0x40e):   0x00003f7fa3f6e061
IA32_MC3_MISC(0x40f):   0x000000000003ffff
Processor 5: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC3_STATUS(0x40d): 0xbe00000000800400
IA32_MC3_ADDR(0x40e):   0x00003f7fa3f6e061
IA32_MC3_MISC(0x40f):   0x000000000003ffff
Processor 6: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC3_STATUS(0x40d): 0xbe00000000800400
IA32_MC3_ADDR(0x40e):   0x00003f7fa43de482
IA32_MC3_MISC(0x40f):   0x000000000003ffff
Backtrace (CPU 3), Frame : Return Address
0xffffff80b642de50 : 0xffffff80226231dd
0xffffff80b642de80 : 0xffffff8022622eff
0xffffff80b642df00 : 0xffffff80226dcad9
0xffffff80b642e060 : 0xffffff80226f3fef
0xffffff80b642ba20 : 0xffffff8022630246
0xffffff80b642ba90 : 0xffffff80226e09aa
0xffffff80b642bca0 : 0xffffff80226e0584
0xffffff80b642bce0 : 0xffffff8022622f79
0xffffff80b642bd60 : 0xffffff8022635e7d
0xffffff80b642bdb0 : 0xffffff8022635d43
0xffffff80b642bdf0 : 0xffffff80226d6370
0xffffff80b642be40 : 0xffffff80226d170d
0xffffff80b642be60 : 0xffffff8022a87850
0xffffff80b642be80 : 0xffffff8022aaf562
0xffffff80b642bea0 : 0xffffff7fa30e8611
0xffffff80b642bec0 : 0xffffff8022ab32c8
0xffffff80b642bf20 : 0xffffff802264a20a
0xffffff80b642bfb0 : 0xffffff80226d7417
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            dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7fa2cbe000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
Kernel slide:     0x0000000022400000
Kernel text base: 0xffffff8022600000
System model name: MacBookPro8,3 (Mac-942459F5819B171B)
System uptime in nanoseconds: 12563919162347
last loaded kext at 11884745191452: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fa4e96000, size 49152)
last unloaded kext at 11962262278940: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fa4e96000, size 32768)
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com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.ntfs 3.11
com.apple.driver.AppleHWSensor 1.9.5d0
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com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.3f4
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com.apple.driver.AppleMuxControl 3.6.22
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.AppleIntelHD3000Graphics 8.2.4
com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.2.5
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com.apple.AMDRadeonX3000 1.2.4
com.apple.kext.AMD6000Controller 1.2.4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleUSBHub 683.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.nke.ppp 1.9
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.kext.triggers 1.0
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOAcceleratorFamily 98.22
com.apple.kext.AMDSupport 1.2.4
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.6f1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 683.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
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com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
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com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
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com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
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com.apple.kec.pthread 1

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After pres star, my macbook pro 15inc, making beep sound sevral times, but display remain black, and led light blink, inside fan is runing sounds starup come, but display not working :( any one please help me

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The beeps during the startup of your MacBook Pro indicate that it may need to be serviced. See this article for further information -
OS X Mavericks: If you hear beeps when your computer starts up
http://support.apple.com/kb/PH14206
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Thanks for using Apple Support Communities.
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Bought a spanking new HP Photosmart C6180 All-in-One and installed the drivers. When running the HP Setup Assistant it had a blank list to select from.
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The solution? The only one I've found is to re-format and install on a file system that is not case sensitive. After hearing back from HP's tech support, they confirmed the problem and the solution:
Thank you for contacting HP Total Care.
The software for the Photosmart C6180 is not supported on a case sensitive partition. You will have to install the drivers on a case-insensitive partition.
I only wish they had mentioned that anywhere in the online troubleshooting section. Sigh." http://www.macosxhints.com/article.php?story=20070623004646642
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post not answered

HP Photosmart C6180 All-in-One won't print magenta or light magenta, even with new cartridges

The printer suddenly stopped printing magenta and light magenta. I installed new cartridges from LD, which have always worked in the past, but none worked. No error messages.

Hi there @Optical32 and welcome to the forums
I read about how your Photosmart C6180 is no longer printing in light magenta and magenta, with no error messages. I'd like to offer my suggestion for you that may help.
Click this link and try these steps: Color Mix or Missing Colors on the Diagnostic Page
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Best wishes
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Hp Photosmart C6180 display is blank and no lights

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