Hp Photosmart C6180: endless installation loop

Hi, I've seen that many people had a similar problem but I don't have found any solution.
On a Windows XP32 desktop pc I had to reinstall a HP 6180 network printer.
The original software/driver CD enter in a endless loop; firstly ask to check internet for update, after a while reboot, and after reboot start again from the beginning asking to check for update, reboot ... and so on ...
I've tried to uninstall all software and reinstall but still the same.
I've tried to follow instruction to clean all drivers using "L...something.bat" and download full software/driver (more than 500mb) but result is still the same, endeless loop.
I've tried to add printer manually and select "driver disk" ... the printer now works, but it's impossible install the software and also the scanner device is missing.
Any suggestion about how to exit from this loop ?
Thanks
Marco
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View Solution.

Hello Marco, aka @mfive ,
Welcome to the HP Forums
I read through your post about the trouble you are having when attempting to install you Photosmart C6180 on your Windows XP system, and am responding to you to make my suggestion to you!
I hope it helps!
Check out this guide, it contains some great steps to try in order to get the installation to complete successfully. Try the steps in order:
Windows XP: The Progress Bar on the Software Installation Stops or Stalls
Good luck Feel free to let me know the results!
R a i n b o w 7000I work on behalf of HP
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Endless Installation Loop...

Hey,
So, I went and started up boot camp and installed Windows XP Pro (SP2), it said the installation was a success. However, when I restart my computer (without holding option), the screen goes black and boots into windows. Windows then says "PLEASE INSERT SYSTEM DISK AND PRESS ANY KEY TO CONTINUE". When I do, it starts up the install prompt and does the whole thing over again. I have tried numerous partition types (NTFS, FAT32, Leaving it intact, etc.) with no success. Also, when I try holding option, the system ignores me and does its endless installation loop again. I have to hold 3 keys (I forgot what they are, but that's not important) just to get it to boot back into OS X.
So, what do I have to do in order to run Windows Successfully? I have also tried many different install disks, still with no success.
Do you think upgrading my Boot Camp Assistant will help?

The only boot camp assistant version is 2.0 for mac. Boot camp only updates to 2.1 on the windows side. You can try redownloading bootcamp assitant for mac or reinstall mac os again maybe something is wrong?

Hp Photosmart C6180 start up loop

Ive recently decided to use my C6180 after it hadnt been plugged in for almost a year. It goes through the start up then the power button will blink 3 times. then it starts over again. Ive tried pressing *6 and going through the process but have had no success. is there anything i might be able to do besides that?

Hi there @Hipp90 , welcome to the community,
I read about how you are trying to set up your Photosmart C6180 after a year of not being in use.
It's difficult to say what the actual problem is however, you can try cleaning the cartridges to see if that helps. This link will show you the correct instructions on how to clean them. Also try reseating them.
'Ink Cartridge is Missing, Incorrectly Installed, or Not Intended for Your Device' Error Message is ...
If there is still an issue with trying to get the printer to function, contact HP Technical Support to see what your printer options are with them.
HP's contact info:
If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada,: click here.
Best wishes
R a i n b o w 7000I work on behalf of HP
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Photosmart C6180 prints too many copies of PDFs and HTML-documents

Hi,
My Photosmart C6180 prints multiple copies of documents even if I haven't asked for it. This seems to only apply to PDFs and HTML-documents, I haven't seen it happen with Word/Excel. It's not consistent, it happens most of the time but now always for these documents. When I look at the console, when it has started printing I see shortly the status "Printing - Restarting". That's probably when it starts the 2nd copy. Sometimes it stops by itself, other times it seems to be looping and I have to turn the printer off and delete the document from the queue.
HP solution center SW is updated, I run Vista with latest service packs on a Thinkpad T400s.
Any ideas?
Thanks!

My C6180 printed multiple copies of any document from my Vista OS laptop ( wireless connection ), but not from my
XP OS desktop ( USB connection), even though I selected 1 copy on the print menu. Unchecking "Enable bidirectional support" in the Properties / Ports dialog box solved the problem. Hope this helps someone too.

Blasted printer problems - HP Photosmart C6180 All-in-One

Bought a spanking new HP Photosmart C6180 All-in-One and installed the drivers. When running the HP Setup Assistant it had a blank list to select from.
I came across this tip from macosxhints.com
"If your system drive was set up with a case-sensitive HFS file system, HP's All-in-One installer will fail when it gets to the HP Setup Assistant -- it will ask you to "Select Device" and give you an empty list. To get the installer to work, you have to install it on a case-insensitive file system. I've confirmed this with version 7.9.1 of the PhotoSmart C6100 series and version 7.9 of the Officejet 7310 series drivers.
The solution? The only one I've found is to re-format and install on a file system that is not case sensitive. After hearing back from HP's tech support, they confirmed the problem and the solution:
Thank you for contacting HP Total Care.
The software for the Photosmart C6180 is not supported on a case sensitive partition. You will have to install the drivers on a case-insensitive partition.
I only wish they had mentioned that anywhere in the online troubleshooting section. Sigh." http://www.macosxhints.com/article.php?story=20070623004646642
Can someone point me in the direction of:
"Setting up a case-insensitive partition"
thanks!

post not answered

Problem installing Photosmart C6180 All-In-One software

I've "googled" and found several similar installation issues but none quite match mine. When I attempt to install the All-In-One software, I receive a dialog box error "The system cannot find the file specified." The file that it is attempting to find is found in the Dialog window heading:
c:\users\Myusername\AppData\Local\Temp\7zS52C3\,sourcepath.setup\blocksys...
Using %temp% I am able to verify that the 7zS52C3 folder structure exists. However the ",sourcepath.setup" folder shown above is incorrect. it should be just "setup".
I've ran this install several times under different accounts, including creating a new admin account.
I've cleared all temp files, removed tsr files using msconfig as described and cannot seem to solve this issue. I even renamed the setup folder to ",sourcepath.setup" to see if this would solve the install but it failed on another file.
I am running Windows Professional x64, My HP Photosmart c6180 is connected to the network and I am able to print properly to it from my computer. I need the software primarily for "scanning to computer" functionality.
Any help is appreciated.

Hello @DirkPittP,
Welcome to the HP Support Forums!
I understand that when installing your HP Photosmart C6180 All-in-One Printer on your Windows 7 64 bit computer, you are encountering a 'c:\users\Myusername\AppData\Local\Temp\7zS52C3\,sourcepath.setup\blocksysinstall.exe The system cannot find the file specified' error. I would like to assist you with this issue today.
Now in your original post, I can see that you have already attempted installing the printer on administrator accounts, clearing the temp files, running an msconfig, and renaming the folder to no avail. At this time I would like you run the following steps to see if we can get this working for you.
Step 1: Uninstall Drivers:
First, I would like you to clean up your system of any software or drivers for your HP Photosmart that may have made their way onto your system during the failed installs. Rather than running the 'normal' uninstall process, I would like you to click here to download the Microsoft Uninstaller Tool.
Once the website opens, please select the Run now button on the right hand side. Please follow through any recommended fix steps provided. When prompted, choose that you need assistance with 'uninstalling'. You will be brought to a list of populated programs from your computer. Scroll through this list until you see your HP Photosmart. Select your HP Photosmart and allow it to uninstall.
This Microsoft Tool will also check your computer for any registry corruptions. Should any system corruptions be found, this Microsoft Tool will fix those corruptions for you.
Once the uninstall has completed, please close the Microsoft Tool and proceed to the next step.
Step 2: Clear the Temp Files:
Click on your Start menu
In the 'search programs and files' box type %temp% and hit enter
In the Temp folder select Ctrl + A at the same time on your keyboard to highlight everything
Select the 'delete' button on your keyboard. If you get a pop up to skip an item, just skip it.
Once the Temp folder is emptied, close the window
Right click on your Recycling Bin and select Empty Recycling Bin
Step 3: Download Drivers:
Please click here to download the latest drivers for your printer.
Once the website opens select the Download button on the top left
Allow the download to Run
Once the download has completed the installer will automatically extract
After the extraction if you get the error again for 'blocksysuserinstall.exe' take note of the temp folder 7z . . . number sequence it refers to this time around.
Step 4: Rename Temp 7z Installer package:
Click on your Start menu
In the 'search programs and files' box type %temp% and hit enter
In the Temp folder locate the 7z . . . folder that shows in there
Right click on the 7z folder and left click on 'rename'
Rename the folder to the 7z. . . to the name that the 'blocksysuserinstall.exe' points to
NOTE: Ensure that you are logged into the same User Account that the error points to: "c:\users\Myusername\AppData . . . " when you make the change to the 7z folder. There shouldn't be any 'sourcepath.setup' folders at all.
Step 5: Install Printer:
Once the 7z folder is renamed to the name the error wants than click on the 7z folder to open it
Scroll down to the bottom of the installer files
Double click on the setup.exe file at the bottom. It may show an HP logo to the left of it
An installer window should pop open
Follow through the with the onscreen instructions to reinstall your printer
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you!
X-23
I work on behalf of HP
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Photosmart c6180 driver disapears after restarting Windows 7

Problem is: Photosmart c6180 driver disapears after restarting Windows 7
Operating System is: Windows 7
Connection is Wireless
Printer is Photosmart c6180
Driver is for Windows
7 and has been downloaded multiple several times from the HP Website
HP Support was not help: they could not even get the printer to work even when it was wired USB since they refused to remove the driver first. I have old computers and use USB Hubs so it puts a strain on the resources to hook up to much on the USB Ports evern with the extra power they have.
I have removed the driver and reinstalled it at least 2-3 times a month since January. The computer sees and installs the printer and it works fine as long as I do not shut down the computer. However whenever there are any updates for windows the computer needs to be restarted and then the printer won't work anymore.
I tryed this today which I found on the internet and it did not work either.
Click on another printer or the Microsoft XPS Document Writer
Click on Printer server properties in the top menu
Choose Drivers in the Installed printer drivers select the printer that was uninstalled in step 3.
Click on Remove and when asked choose Remove driver and driver package and click on ok.
Install the Windows 7 software for the printer.
Does anyone have anything else I can try. I reinstall the printer driver again for the second time today and it allways works just fine if I just never had to restart the computer it would work fine.
I have reloaded th

Have you tried this: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-89191-1
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Universal Binary Driver for Photosmart C6180

Is there a Universal Binary Driver for the Photosmart C6180?
I'm trying to use Presto Page Manager, a Paperport-like application for OS X, and it isn't recognizing the scanner. Their tech support (or what passes for it) is telling me I have to use a Universal Binary Driver.

Since the printer works on a different computer, it sounds like the issue is strictly software based.
It sounds like a complete reinstall of the software for the printer needs to be done. Ensure that the software is uninstalled from the Vista system.
If the fatal error appears again, try using the A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows document from HP for assistance with the fatal error.
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HP Photosmart C6180 printer. Says the magenta ink cartridge is empty when it is new.

I own a HP Photosmart C6180 printer. It sat for several months so I replaced all of the ink cartridges. It will not print because it says the magenta ink cartridge is empty. It is brand new and i can see the ink inside of it. I am not sure what to do. I don't want to take it to get serviced as I live several hours from any computer or printer repair shop. Please help!

Hi pbeck39
What are the ink levels like on a self test page - are they good? Are you using Win XP x64 by any chance?
Thanks
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Follow-up to HP Photosmart C6180 Scan Problem

I posted the below a few days ago and since then have spoken with a few people who have experienced the same difficulty. We came to the conclusion this problem began after a recent driver update from Apple (sorry we can't remember exactly which one-about a month or so ago we think). Again any comments/suggestions would be very helpful. Thanks!
Until recently I have been able to scan wirelessly to my iMac G5 using my HP Photosmart C6180 which is equipped with a wireless card. (wireless network being run on Belkin router) However, about 3 weeks ago, every time I try to scan I get an error message saving the scanner cannot be initialized. If I desire to scan, I must connect directly using USB cable and initiate scan from the HP. Any assistance/suggestions will be most welcomed.

I have been working on this for months and tripped over the solution today - it works on all models * OS's and is network related.
Fix as follows:
1. Open HP Device manager program
2. Select maintain printer form info & settings drop down - this open printer utility
3. Click open embedded web server
4. Select Networking tab - from connections menu select wireless
5. Click advanced button
6. Go to bottom of page and check ALL "compatibility" check boxes
I just scanned a 50 page document and so did a friend with same problem with a new all-in-one and windows XP pro - same problem - same fix.

Hp photosmart c6180 not printing from new imac? not sure what the problem is?

Just got a new iMac and unable to print to my HP Photosmart C6180 All - in - one. Its recognising the printer but saying its not connected? And offline? Not a clue!

Hello MacBudgie
What operating system is your Mac running (Mountain Lion)? Below is an article for troubleshooting "Printer Offline" problems. Follow it and let me know what happens.
'Printer is offline' Message Displays on the Computer and the HP printer Will Not Print
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HP Photosmart C6180 won't scan

Please could someone talk me thru how to add scanning software to my Mac? I am new to Mac.
This printer works great with the pre-installed drivers that came with the Mac. But I can't scan at all.
I think there is a new driver which I can get from Hp website. Presumably it covers printing and scanning. Do I have to uninstall the pre-existing driver for this printer from the Mac first? If so how do I do this? Where is the uninstaller?
Has anyone out there actually been through this process for this printer and operating system? And did it actually work OK?
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Hi. I just got a new iMac and I am new to Macs. I have the HP Photosmart C6180 printer too. Previously I had a Dell Pc and everything worked fine. I downloaded the software for the MAc from hp and installed. Printing works great. However, I tried to scan last night and it wouldn't work. HP Scan Pro gives the error that the scanner could not be initialized. I then opened the HP Device Manager and opened the Network Settings Utility. I picked "scan" from the left side of the Home page and then "Preview". My picture was displayed but again the scan feature wouldn't work. I also tried scanning from the printer console to the computer. It said it was scanning in the console window, but nothing happened. I can still scan FINE to my kids PCs in my house.
PLEASE help. So far I have been impressed with Macs but this is the first major problem I have had. I only had my Mac for a few weeks.
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Hp Photosmart C6180 display is blank and no lights

Hp photosmart C6180 display is blank and the console lights do not light up.
windows 7 64bit, 12 gig i7 3400 2-60gb ssd,raid 0 ,3 sata 6 drives ,dvd
i was having color issues not printing,magenta will not print,new cartridges tried, cleaned through hp software,still no difference.
Unplugged printer to move to desk, code came up improper shut down,would not respond to any input from panel or pc through software.
unplugged and let it set for 3 minutes plugged in again restarted screen came up and froze in the default ready to print screen. console would not respond to any inputs even the power button.
Unplugged again using the attempted the hard reset as mentioned on the community boards holding the power button.
Printer started no display,ran a print job no problem, color picture no problem, no magenta still but it did print from pc. Console has no lights on. power button will not respond.
Tried the # 6 button hold unplugg and replug routine.nothing same results.
dismantled the side to unplug the logic board and remove cmos battery and let it set for an hour. reinstalled noting that none of the capacitors looked bulged anywhere on the board.
Plugged power supply in lights up at connector, plug into printer ,no lights after a few seconds the printer goes into self test and sits there no display ,no lights on. Tried to print diagnostics, printed everything but magenta band of color , software shows no problems.
aside from taking the printer apart and using boiling hot water to clean the magenta print head circuit, what happened to the display? what can i do now with out spending more thanthan this is worth? i have some technical skills so time is not a problem.
i do have a new email address as well so please let me know in this forum, i will change default address asap.
Thanks
Gary
This question was solved.
View Solution.

Hi Gary,
Unfortunately, it sounds like the hardware has failed. I can't recommend any other solutions that you haven't already tried. The next step would be to service or replace your printer.
Service:
Determine if your product is in warranty or out of warranty. If you need help determining your product’s warranty status, go to HP’s Warranty Check Tool .
If your product is in warranty , contact HP support.
If your product is out of warranty , click here to view additional printer support options starting as low as $20.
Replacement:
Consider taking advantage of HP's Trade-In program: http://www.hp.com/united-states/tradein/home_flash.html
Sorry I don't have better news for you!
I am an HP employee.

IPAD 2 is wiped and in endless restore loop with 5.1

I downloaded and installed iOS5.1 about 7 hours ago after being prompted on both my iPad2 and iPhone4S via WIFI. No problem with the iPhone,works great. However, when the iPad rebooted it told me I needed to restore the device, which I attempted to do so over a dozen times on two differnet PC's (office and home) and each time I get an error "The iPad "iPad" could not be restored. An unknown error occurred (1)." I have checked many forunm and sites for help. I tried everything that Apple and other posts suggested but no luck at all in the endless restore loop.
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In case anyone was wondering how this was resolved, I had to ring Apple Support. Secondly, this problem was compounded by the fact that I only backed up to the Cloud, not my PC. Stupidly, on my iPad after it lost all it's data, I clicked on 'sync to the Cloud', which overwrote my good backup.
I had to set my iPad in iTunes up as a new iPad, and move everything back over. From now on I am only going to sync to the PC.

How to install additional drivers for a shared photosmart c6180?

Hi, i am running windows 7 x64 and i have shared a photosmart c6180 on the pc. I need to add additional 32bit drivers so that pc's that run xp 32 bit can print to the shared printer (i cannot connect these other pc's directly to the printer via network). any way, under the sharing tab in printer properties, i can click on 'additional drivers' and choose x86, but then it asks for a driver location. what location do i specify? i've already tried c:\windows and c:\windows\system32, but it does not pick up any drivers at those locations. i've also downloaded all of the latest drivers from the hp site, but when i run the executable and specify their extracted locations, for example, c:\users\user1\appdata\temp\7Z139A\, it does not see any drivers there either.
any help is greatly appreciated!
thanks!
-s.

You wont be able to use exiting Win XP drivers on windows 7. You need to get new drivers for Windows 7, and install them as per your convenience, ie manually or automate it via script GP
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Hp Photosmart C6180: endless installation loop

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