HP Photosmart camera R742

Hello, the lens of the camera won't go in and out.
On the display is the code R740-033 shown but I can't find it on www.hp.com.
Can anybody help me please?

Hello Steven,
Here is the page for the error. Unfortunately, it is not very helpful at all.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01420262&cc=us&dlc=en&lc=en
The manual just redirects you to call Support also.
Stuck lenses can happen usually if the camera was left on and ran the battery down, if dirt got jammed between the lens barrel or if the lens barrel became bent. This goes for any point and shoot camera with a retractable lens.
If you have a stuck lens, all you can do is try these methods to unstick it.
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
This will usually fix the issue.
Hope it helps.
Good luck.

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