HP Photosmart D5145 will not print on DVD/CD with Windows 8.1

I am unable to print on a DVD following all instructions several times over. The DVD will not pull into the print position, it does not even try, but after a time it will eject the DVD to the eject position . Can anybody help Please

Hi bobbiedean,
Please let me take a moment to say "Welcome Back" to the HP Forums.
I see that you are having an issue printing on CD's/ DVD's.
This can be sometimes be related to a power issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Are you getting any error messages when attempting to print on the disk?
Please feel free to write me back at any time.
Thank you.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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HP LaserJet M1120 MFP will not print on wireless network with Windows 8.1 operating system

The printer worked on the wireless network with Windows 8.
I have been advised that it does not work with windows 8.1 because a driver is required. However this is not available to download.
It is ridiculous that by having the latest operating system I am unable to use the HP printer on the wireless network
When will HP have the driver to download?

Check the support site here.
http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/HP-LaserJet-M1120-MFP-will-not-prin...
Make sure you have the firmware update also.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

My HP Photosmart 8250 will not print in black.

Hi,
My HP Photosmart 8250 will not print in black. I saw previous posts stating that it will not print in black if any of the color cartridges are empty, but all of the cartridges have ink. Thank you!

Hi rine051662hart,
Welcome to the HP Forums.
I see that you are having an issue when attempting to print in black ink.
Please click on the following link that deals with when the Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages
Please feel free to write me back if you have additional questions or you can contact HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP Photosmart 5510 will not print Black Ink!! - Time to "break-up" with HP

I came upon this forum by doing a google search for the issue I'm having which is my HP Photosmart 5510 will not print black ink. The printer is a year and a half old and is used only for home office use (not a heck of a lot of printing being done)
It started right after I installed new ink cartridges (all four of them) I want to mention hear that I ONLY buy genuine HP ink cartridges from Staples and when I replace my cartriges I replace all four at the same time even if one ink level is not considered "replaceably" low. When the issue started I thought I must have gotten a bad black cartridge so I went out and bought another one but was still having the issue. So that's when I did my google search.
I tried all the suggestions (several times) on this post (which did not reslove the problem) : http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/HP-Photosmart-5510-will-not-print/m-p/1...
and I tried a "Hard Reset" as suggested here (again did not resolve the problem) : http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/Photosmart-5510-Will-not-print-in-...
After trying all of these my color ink is less than half full....remember....I started with 4 brand new ink cartridges...so now, I'm out roughly $85 in ink just trying to resolve a problem that should not have happened in the first place!! Shame on HP for makeing such poor quality products. I gave up on HP computers years ago and now I'm giving up on their printers!! This HP Photosmart 5510 All In One printer replaced an HP Color Laserjet CM1312nfi printer (which cost approximately $400) that only lasted about 3 years. Sorry HP but that's it....I'm moving on! Consider this our "break-up" letter.

Hi TisKate, sorry to hear that you are having printing issues when it comes to printing in Black. I am also sorry to hear that you are breaking up with HP. I would like to offer a couple more troubleshooting steps before we say our fond farewells. Now this might sound silly but really it isn't. If you have the power cable connected to a Power bar/strip, please remove it and connect the power cable directly to a wall outlet. HP printers already have a built in surge protector and if you have it in a strip/bar, the printer will not get all the power needed to function properly. This can cause printing issues or false error messages on the printer display screen. Here is a document that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
The other step I would like to take is on the printers display touch screen. Please use the right arrow key and go to the Wrench icon. Press the wrench and go to the Tools menu. Once in the Tools menu, please select Clean Printhead. Use the cleaning utility 2-3 times or until you see a change in the print status reports. It might take a few cycles but I am confident that it will make a difference.
I hope you and HP can still be friends( friendly humor).
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

My Photosmart C6280 will not print in color.

My Photosmart C6280 will not print in color.All ink levels are good. Factory defaults clicked. Did I override something without realizing it? I don't see anywhere to click for grayscale. I am using an APPLE AIR....I have also turned the printer off and on again..

Hi there @Ashley31 , welcome to the forums
I read about how you cannot print or copy in color. Not copying in color is concerning, as the copy is a stand alone function that does not involve the computer in any way.
I'd suggest power resetting the printer:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
You can also remove the ink cartridges and reinsert them and try a color copy again to see if that helps.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Best wishes to you
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

My photosmart 6520 will not print a PDF file.

My photosmart 6520 will not print a PDF file

Hi Silverfox2895,
I see that you're having problems with printing PDF files. I would try using foxit reader below.
Foxit Reader
Let me know how it goes.

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This question was solved.
View Solution.

Do you have the flap folded inside the envelope, so that it does not stick out?
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Hp photosmart 5515 will not print black.

hp photosmart 5515 will not print black, but will print colors (cyan blue yellow). Printer shows full inks on all colors.
This question was solved.
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No solution. Power cycled several times, power cycled computers, modem, router, performed all recommended cleanings, changed all ink cartridges, checked it over several days - no go. Then, suddenly, after weeks, it started printing again. That's one hell of a gremlin. Throughout all of this time, my inexpensive Canon printer never faltered.

Safari for Windows will not log into IIS sites with Windows Authentication

Safari for Windows will not log into IIS sites with Windows Authentication enabled. The IIS log has thousands of login attempts from Safari that result in 401 errors.
I disable Windows Authentication on IIS and it works fine. The problem with that is that my Windows clients stop working properly with seemless logins when I disable this.
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I noticed that as well. I have to wonder if it's due to not making note of the the different end of line characters between Mac OS X and Windows in code.

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Photosmart c4780 will not print in color

Brand new to forums... I am using a MacBook Pro, OS 10.6.8. I recently bought a used photosmart c4780. The owner said it only prints black. When I set everything up, it wouldn't print at all, as the black ink was depleted. I replaced the black cartridge and now it prints. However, even though the color supply levels are at about half full, it will not print in colorI receive no error messages. Have tried different settings in the Print dialog options to no avail. Have not been able to find anything online that addresses this exact issue within the parameters as I've described them. Any help appreciated.

Hi tomanifest,
The document at the link below will assist you with the warranty end date of you color cartridge.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00206040&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
I am an HP employee.
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Please mark the post that solves your problem as "Accepted Solution"

Hp photosmart 5510 will not print black

I have a photosmart 5510 which will not print black. All the other colours are OK. Have changed the cartridge and gone through all the steps on the diagnostic site without success.
I really need to get it going. Any ideas gratefully received.
Cheers.
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View Solution.

Here is a link that may assist you with this problem. It may a be a print head.
http://goo.gl/OTmPV
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Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

HP Photosmart B210a will not print black ink on plain paper... only on photo paper.

Hi, I have an HP Photosmart B210a that wont print black ink. I have used a whole set of ink cartridges by cleaning the print heads, allignment etc. I just installed ALL NEW cartridges and the sae thing is ocurring. I have replaced plenty of cartridges and am experienced. Just all of a sudden one day the printer stopped printing black ink on plain paper documents like with MS Word, excel and PDF, etc. It's not set to greyscale either, actually it wont even print grey! However, if I go to a photo with plenty of black in it, it will print it JUST FINE!!! I'm at my wits end! I have followed EVERY head cleaning advice in the forums but it will not print black in except on photos... Please help!!!!

The document here may help, although you have likley already done most of the steps. Be sure to check the vents. If the above does not resolve black not printing on your Photosmart b210a the post here may help.
The black cartridge uses pigmented ink which is not compatible with photo paper. Although the printer appears to be printing black properly on photo paper it is actually using color mixed together to produce black in this case.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

.HP Photosmart 5514 Will not print black

I changed my black ink cartridge in my HP Photosmart 5514 (product number CQ183A, serial # {Private Information Removed}) and now it will not print black. The colors work fine, just no black. I have cleaned the print heads, done the secondary clean, tried page allignment, I have turned it off and restared it. I have plugged it into a new outlet, I cleaned the head of the cartridge and the printer. Nothing has worked. Please help me. The printer ran out of ink, I bought a new cartridge, I put it in, that is all I did to it. I have a "genuine HP black ink cartridge 564". It is not a refilled, refurbished, used, ect. ink, it's brand new.
This question was solved.
View Solution.

Hi,
Tried all the items in the "Solution" link, but no dice. Will not print in black, will not copy in black, out of warranty, tried two new HP black cartridges, still no luck. Have used 1/2 of my new color cartridges up in printhead cleaning. Anyone have other ideas or a different path to success?

HP Photosmart Plus will not print black ink

My printer will not print anything in black ink. I just replaced the all 4 ink ink cartridges and on the printer it says that they are all full but it still will not print anything in black ink. All the other ink works fine.
It is an HP Photosmart Plus and the model is B209a. I bought it about 4 months ago.

The troubleshooting steps in this document may help resolve the issue. If not the post here may help.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Photosmart D5145 will not print on DVD/CD with Windows 8.1

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