HP Photosmart D7560 replacement ink cartridges

I need to replace the Black ink cartridge in my D7560 printer.
When I went to install the replacement cartridge it was nearly 1/8" wider than the original, and will not fit in the print head?
I bought 4 of these for when replacements were needed. All are HP's, Photosmart 564 black. The boxes are all marked HP CB316WN Option 140, and say clearly they are for my D7560 printer. What gives here?
Marc, waiting to print

Hi Gwain,
You certainly do have the right product for your printer. The cartridge should fit, but might be a bit snug.
Your printer takes 5 cartridges. The black cartridge you're trying to use should install on the right side, slightly separate from the color pack (the Cyan, Magenta, Yellow, and Black photo). It won't fit into the black photo slot. Take a look at the cartridge replacement instructions on http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01500662&cc=us&dlc=en&lc=en&product=3396085&tmp... and let me know if that works for you.
Thank you,
Narissara
I work for HP.
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If the issue persists, Please be sure to call us. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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Hi vegasbuddha,
Sorry to hear that you're having problems.
Are you using HP genuine cartridges? I'm asking because using any other cartridges could result in many hardware
problems and issues also in ruining the printer.
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Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
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