HP Photosmart e-station printer and Mac 250 Pro

I am having problems printing 3 x 5 photos because the error code says that the paper tray is not loaded. It is loaded and I think I just do not have everything set correctly from my Mac. Any suggestions??? j-9

Hi,
First try a forced shutdown of the "Zeen". Hold in the power button until the Zeen completely powers off. Not just the screen. Usually, the Zeen will make a small sound from the speaker when the Zeen is completely off.
Turn the printer off as well. leave it off for about 30 seconds.
Power the printer on. Power the Zeen on. Wait until all is completely powered on and connected to each other.
You can tell this from the home screen of the Zeen.
Also ensure that the Zeen is loaded with the latest Android version for the Zeen. That is Version 2.11
visit this link to find out how:
Link to Updating the Zeen
Hope this Helps
Russ@HP
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(Although I am employed by HP, I am speaking for myself and not for HP)
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nnelson10 wrote:
When I have tried to print several different file types such as .pdf, .doc, .txt, etc. the printer prints out usually 20 pages that are all coded or blank and nothing similar to what i printed out. I'm guessing this is due to the printer not understanding the language of the data i send to it.I know that i am successfully connecting to the right printer.
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