HP Photosmart Essential.msi is missing

Same thing happened on my Photosmart C5540 All-in-One. I was really glad to get that thing unstalled and working properly. What could have caused it?

I figured out how to get around this! You need to follow exactly.Download WINRAR (you can find this at RARLABS.COMInstall WINRAROnce installed, download Photosmart Essentials from here: http://www.hp.com/united-states/consumer/digital_photography/free/software/index_ww_eng.htmlOk, so here is the slightly tricky part. Once the file is downloaded, you need to right click the file, pse_350_enu, and then select "extract to pse..." (whatever it showes)Lastly, if you are having the same problem as we were, then go to the window that says "cannot find file", click browse, and point it to where you extracted the contents of the pse_350_enu file. That's it! It will eat it up, and the vicous cycle is over.Enjoy!

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Hp photosmart essential msi

I have a HP Deskjet D2345. When I insert my sd card to download my pictures I get a message that reads. The feature you are trying to use is on a network resource that is unavailable. Click ok to try again, or enter an alternate path to a folder containing the installation package 'HPPhotosmartEssential.msi' in the box below. I don't know what to type in. If I close these messages several time it will eventually download my pictures. How can I fix this? Thank you for you time!

Hello Eclipse,
I seen your post on you having issues with your Photosmart Essential software giving you an error message of 'HPPhotosmartEssential.msi'. I would like to help you and I do recommend uninstalling the printer software/driver and reinstall it all. I will post links to help you do this.
Uninstalling the Printer Software
Restart your computer
HP Deskjet D2345 Printer Drivers (choose your operating system and select Driver - Product Installation Software - download
I hope this works for you, if you have any other questions feel free to respond.
Take care,
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
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Photosmart Essential 3.5 - Can't get all photos into the Library

I'm trying to create a CD label to print on a CD on my HP C5580 using a picture from my Library. But when I go to my Library, only pictures through 2013 are there, and not all of those are there. I've tried to add/update folders from my Pictures file on my computer but it doesn't allow me to, either because the folder is grayed out or there isn't any pictures in it. When I select the "Folder" option in the library, the recent folders show up with the number of pictures in ( ) after it, but again, I can't select the folder. I tried importing a picture from a disc and the file shows up, but with no picture. Is there a way to get those missing pictures in my library? And if not, is there any other HP software that I can create a CD label to print on a CD, on my HP C5580 printer.
I have uninstalled and reinstalled Photosmart Essential 3.5 which didn't help.
Thanks for any help.
This question was solved.
View Solution.

I read several other blogs and it looks like this problem has been going for several years and HP doesn't have a solution. Many on the blogs suggested trying Sure Thing Disc Labeler. So I went to their site and downloaded the 15 day free trial and it worked like a charm. I used one of their templates for designing my CD. I was able to use a current picture from my Pictures file and used it. When it came time to print, I had to select Manual to put in some of the parameters for the C5580, but it printed perfectly on the disc.
I'm planning to purchase the Sure Thing Disc Labeler 6 for $29.95, so I can fully use my HP C5580. Before you get rid of your HP C5580, try Sure Thing Disc Labeler.

I get the message lightroom 5.5 is availeble, i downloaded it, but i always get the error, lightroon.msi is missing, fault 1714, can not uninstall 5.5 ( and i just want to install that ??? )

i get the message lightroom V5.5 is availeble, i downloaded it, but i always get the error, lightroon.msi is missing, fault 1714, can not uninstall V5.5 ( and i just want to install that ??? )

Lightroom 4.2 Installation Issue

Can't download Photos with HP Photosmart essential 3.0

I recently downloaded Firefox and am now unable to download Photo's to HP Photosmart essential 3.0 from my Digital Camera, a Canon "Power Shot A 2000 IS". Never had an issue with I. ex.

The bundled software has pre-configured templates and templates do not allow editing of the options you are looking for. Sorry.
There may be a third party program out there that can, but I do not know if they will print as well as the bundled software that is designed for CD/DVD printing.
CD/DVD printing is done at the printer and printers have limited memory space. Due to this limitation, the fonts and font settings had to be limited.
Step three: Modify and print the CD/DVD label of the Printing Directly onto a Printable CD or DVD in HP Solution Center document from HP has a little note regarding editing templates.
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D5160 will not print directly on DVD's or CD's with HP Photosmart Essential and Windows 7

I have just upgraded from a PC with XP utilizing HP Photosmart Premier software and the HD Photosmart D5160 to print on Printable CD's and DVD's.......to a Windows 7 Operating System which utilizes HP Photosmart Essential for its photo editing and printing. With Windows XP and Photosmart Premier I could print on DVD's, with my HP Photosmart D5160 just fine. Now that I have upgraded my PC and have Windows 7, I'm being told that I can't use Premier and as a result can't print on CD's and DVD's. Is there a software fix that I can use or a certain software program that I can use with "7" so that I can once again print on these discs? I've downloaded the drivers (again) for the D5160 and tried everything that I can. HELP

What is the HP Photosmart printer model?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Cannot install iTunes in Windows XP because of a iTunes.msi file missing error.

I'm running Itunes on Windows XP. Get an error message of Itunes.msi file missing. Cannot remove Itunes via the control panel; get an error the network file path for a file is missing. Itunes repair does not work. How can I remove Itunes and reinstall?

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Using Photosmart essential 3.5 with Windows 7 Officejet 6110

Hi, I installed Windows 7 without HP-Software and my printer prints well.
Now I will use HP-Printersoftware, but Image-Zone I can´nt install and Photosmart I can install, but the Programm doesn´t find my printer, so Photosmart doesn´t work. I can start Photosmart essential, but a message said "HP Photosmart Essential doesn´t works".
Know somebody if it´s possible to work with Photosmart and Officejet 6110 in Windows 7.
Thanks for your help

Hi - I can't find any information on Photosmart Essential being compatable with Win7, so I'm assuming it isn't. However, it looks like there is a new software - Photo Creations that you can download as a replacement and it is compatable with Win7.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02475046&lc=en&dlc=en&cc=us&lang=en&product=385...
It might be worth checking out.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

I can´t remove or update iTunes on my computer since the file itunes.msi is missing. How can I fix this?

I can´t remove or update iTunes on my computer since the file itunes.msi is missing. How can I fix this?

What version of Windows?
Are you signed into the computer with an Administrator account?

Bounjour msi is missing and will not uninstall

bonjour will not uninstall - bonjour.msi is missing

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Photosmart essential 3.5 doesn't recognise c309a as printable dvd

Just purchased this HP C309a and it has print dvd/cd capability.
Installed full software and driver.
tried to print dvd with photosmart essential 3.5 and when after I choose disc format, it is asking to select print device.
I chose c309a series but it shows this device is not recognise as a printable dvd.
Any idea to solve this?
I connected using ethernet cable.
I can print normal paper or photo but not this dvd.
Thanks.

I think something wrong with photosmart essential 3.5. If I use windows 7, it won't recognise c309a as printable dvd.
If I use Win XP, it is working correctly.
So HP SUPPORT, please update the software and make it compatible with Windows 7.
Thanks

HP Photosmart Essential 5180 C

Hallo,
Wenn ich auf meinem C5180 Fotos von meiner Camera auf den PC transferieren will, verlangt der Drucker als Einlesegreaet jedesmal nach einer Photosmart Essential CD um eine angeblich benoetigte Datei zu installieren.
Den Photosmart Essential, er laeuft uebrigens auf Windows 7, wurde bereits mehrmals de und wieder neu installiert, vom Internet. Die verlangte CD finde ich nicht mehr. Kann mir bitte jemand helfen??. Danke von Willi1

Hi @Willi1
Welcome to the English HP Consumer Forums!
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Alternatively, please feel free to post a revised message in English.
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Cannot print photos from Shutterfly Studio or HP Photosmart Essential to Officejet J6480

I am unable to print photos from Shutterfly Studio or HP Photosmart Essential 3.5 to my Officejet J6480. After I click print, the printer sounds like it's going to print, the "printing" message appears in the printer window, the light blinks, but then nothing happens.
The J6480 is over a year old and I've never been able to print photos on it unless I copy the photos into Powerpoint and then print.
Relevant info:
* Problem: cannot print photos from Shutterfly Studio or HP Photosmart 3.5
* HP Officejet J6480
* XP Operating System Service Pack 3
* USB connect
Thanks!

I have Kodak Easy Share and it is changing over to Shutterfly. Why can't I print pictures from my Kodak camera or Shutterfly on my new HP 6510 printer? Why isn't there an option except Snapfish?

Photosmart Essential

I get a message on startup trying to install Photosmart Essential and it says it cannot find the file on my computer. When I cancel it takes several cancels to make it go away. What is this and how do i fix the issue? Thanks

Hello @plampson , and welcome to the HP Forums!
I can see you're running into software issues. I'd be happy to help, I just need a little info:
What model of printer are you using?
Are you using Windows or Macintosh?
Is it a 32-bit or a 64-bit system?
How Do I Find My Model Number or Product Number?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP PhotoSmart Essential error on startup

Hello,
Up until the other day I was not having any issues when I would start my computer. A few days ago when I started the computer I got a pop-up box titled "HPPhotosmartEssential" and it stated "Please wait while Windows configures HPPhotosmart Essential" and just a couple of seconds later another popup box titled "HPPhotosmartEssential" the the following information - "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personlel or package vendor"
I no longer have the installation CD for the OfficeJet J4680 printer but I do have the download software so I opened it up and it was installed to the temp folder. from that I went to start and typed %Temp% and opened up that file and followed the following steps....
Open "Setup" folder
Open "Scan" folder. Right click on "scan" file (windows installer package) and click on "Repair". If any error appears, again right click on the file and select "Install"
Go back to Setup folder and open "bpd_scan" folder. Right click on "bpd_scan" file (windows installer package) and click on "Repair". If any error appears, again right click on the file and select "Install"
when I clicked Repair I got a new Window bpd_scan error message which it says: Module C:\Program Files\HP\Digital Imaging\bin\hpqebpd2.dll failed to register. HRESULT-2147220473. Contact your support personnel. I Clicked OK & continued to the following step
Go back to Setup folder and open "destinations" folder. Repeat the above process and that repair went fine.
I restarted the pc but the problem still exists. (I have removed the shortcut for this file which was located in start>programs>startup ----- I removed the shortcut for this file (titled HP Digital Imaging Monitor).
I have also opened a command prompt (ran as administrator) and typed in regsvr32 hpqebpd2.dll and that stated DLLRegister Server in hpqebpd2dll succeeded.
I restarted the pc but when I click on the file to open it (even if I do it as a right click and run as administrator) I am still getting the 2 popup boxes. And when I click okay or cancel the boxes still pop up 3 or 4 more times before it stops.
I did notice that once I have clicked to run / open that file it does show up in the lower right hand corner but I still get those popup boxes multiple times.
Nothing had changed overnight on the pc so I am not sure why the problem suddenly occurred. I have run multiple online scans for viruses and malware as well as a boot scan but nothing has been found. I did run ccleaner and noticed that it found a missing DLL for  C:\PROGRAM FILES\HP\DIGITAL IMAGING\bin\HpqSRmon.exe
I am running Windows Vista Home Premium with all of the current updates and it is an officejet j4680 all in one printer.
Other than trying a complete uninstall of the printer software from control panel or revo uninstaller and then installing the software again I am not sure what I can do to possibly resolve the issue. The printer software is version 14.
Any other possible suggestions or solutions would be very much appreciated.
TIA
This question was solved.
View Solution.

I have an older HP Photosmart c6380 which has a very similar start-up issue. I have never attempted to tackle this issue as it is the last thing I want to do when I get home from work. I see a lot of people have posted on here so I have questions for you all before we attempt to get too deep into the registry.
The most important question I have for you all is how is your printer connected to your computer? Did you install it USB, wireless, or ethernet?
Do you all have Solution Center on your desktop?
My printer at home is connected and installed via wireless. I emailed myself this document to help resolve this issue but it mentions using a registry cleaner and I tend to stray away from those because I will have to do a complete L4 uninstall for my non-HP computer in order for a registry cleaner to even work. In fact, at the end of this document I posted it states, "If you do decide to install a registry cleaner, be sure to research the product thoroughly, and then download and install programs only from software publishers that you trust."
For those who consider themselves technologically advanced, these are the steps required to completely clean the printer software and registry keys from the computer. If you do not have the software disc, then I recommend checking this HP website for the latest Full Feature Software and Drivers before uninstalling the device from the computer.
From a download:
1. Run disk cleanup on your computer
2. Download and run the software and drivers below.
3. Once the download is done extracting, cancel the download.
4. Click the start menu.
5. Click Run.
6. Type %temp% in the run field
7. Look for, and open the folder starting with 7z (Example: 7zS2356). There may be many 7z folders, so look for a folder with Util in it.
8. Open folder Util
9. Open folder CCC
10. Run the uninstall_ L4.bat for non-HP computers. For HP computers run the Uninstall_L3.bat
11. When the uninstall has completed restart the computer
12. Run Disk cleanup from Accessories\ System Tools
13. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
14. Use the CCleaner Tool link below to clean the system and registry. Note: This utility is not HP sponsored or approved. HP and I are not responsible for damages or loss of data caused by the utility. This step is optional.   You can skip it if you want.
15. Download the full feature software and drivers
16. Run the download to reinstall the printer
Read the document link I posted at the top thoroughly before attempting any troubleshooting steps, because every single one of you have a different operating system and a different printer. This registry cleaner comes highly recommended but please read this main page before running the software so you have an idea of what it does and how to use it. To download it, click the green Download Now button on the left. If you are too afraid to use it just respond and I can type a brief description. There is a video on this page about how to use this registry cleaner as well.
Let me know if this document helps all of you because I know how hard it is to find something that is easy to understand.
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
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HP Photosmart Essential.msi is missing

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